Your Experience. Your Voice.

UserVoice is an online community for Globalstar and SPOT customers that allows you to provide us with valuable feedback. UserVoice is an extension of our brand commitment to continually make improvements that enhance our user’s experience. UserVoice is the place to offer suggestions on how we can improve. From device usage features to billing, we want to hear your feedback on what we can do to make things better, faster or more user‑friendly.

Experiencing a specific problem with your Globalstar or SPOT device? Visit the Globalstar or SPOT websites to find helpful user manuals and support documents. Still need help? Our customer relations team is available for assistance at 1 (866) 651-7768.


Choose a Feedback Category Below

We have many feedback forums. Find yours below.

For firmware update information, please go here.


Product Experience


My Account Improvements


Mapping Platform Suggestions


Customer Service Feedback


Bug Reporting


All Other

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.