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  1. Enable clients to deactivate their account online

    Enable clients to deactivate their account online as opposed to having to call Customer Relations

    305 votes
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      30 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
    • Offer short-term subscriptions outside of United States

      SPOT should offer the option of a subscription that lasts for one month only.

      Many users don't use their devices regularly and therefore are disadvantages by subscriptions that last for one whole year at a time.

      302 votes
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        32 comments  ·  Rental / On Demand  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow me to test SOS and Help buttons

        I would feel more comfortable with my device if I could test SOS and Help buttons before my trip.
        You could implement a "test mode" feature where I can press SOS and Help buttons and the messages are only visible in my account, but not sent to NSD or GEOS.

        182 votes
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          7 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →

          We are working with our SOS partners GEOS and our software developers to provide this feature to our customers. Please check back for future updates on this project.

        • Longer Data Storage

          I would like to see SPOT save the history of a customer's trip inside the account for the life of the account.
          Strava (iPhone) for example retains all you have done and it offers summaries"

          163 votes
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            8 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
          • Phone app to edit message profiles and device settings.

            It will make changes on your message profiles easier and faster.
            Even better it It could be integrated with your phone agenda.

            152 votes
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              2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
            • Altitude reporting

              It is very useful to see altitude in tracking points for pilots.

              121 votes
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                9 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
              • Offer Choices of Payment Method

                Exchange fee on the Canadian dollar is exorbitant with the payment method that you insist on using. Why can't you email me a bill when my subscription is coming up for renewal, and I can mail you back a copy of it along with a cheque or postal money order in USD? This will save me the exorbitant exchange fee the credit card company charges and keep it away from any computer malware.

                108 votes
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                  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • A user friendly findmespot website

                  The Findmespot website is difficult to use. I use the website only a few times a year and struggle to find the where I need to go to make changes or find out what I need to find out.

                  It's by far the worst website to navigate of the many I use.

                  106 votes
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                    6 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                  • USB capable Spot for Power on my Longer Rides where no batteries are available.

                    Would like to see USB capability for Power on Spot III, Batteries are not always available on some of my long rides, say South America, Some European countries etc.

                    99 votes
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                      3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow more then just the last 50 wp on map

                      If a viewer wants to follow a recorded track he must work through each page with 50 points. It would be great if the whole or at least a larger part of a journey could be seen on the map at once

                      83 votes
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                        7 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow firmware update over the air

                        I only use smartphones and tablets, so I cannot download the firmware updater to update my device. I always need to do this using someone else's computer.
                        Allowing device firmware to be updated over the air would be great.

                        76 votes
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                          0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                        • 75 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • Make it possible to cancel the subscription by a click and monthly!

                            Make it possible to cancel the subscription by a click and monthly! Even worse is that People from Switzerland have to call an american Office to cancel their subrcription.

                            74 votes
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                              3 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                            • Improve message reliability

                              I send "I'm OK" messages every hour when I ride my mountain bike. Sometimes the messages don't arrive. In the next model (I have a Gen3) I would like to see an improvement in the percentage of messages that get sent properly.

                              74 votes
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                                3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                              • Acknowledgement from a SPOT Transmission that the recipient has viewed the sent message.

                                Acknowledgement signal that a message sent from SPOT Gen 3 device was viewed by the intended recipient.

                                73 votes
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                                  6 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                • 55 votes
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                                    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 53 votes
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                                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Gen3 design advances, Subscription Pricing

                                      1) Increase output from current 0.4w to at least match the inReach 1.6w signal output. It currently works poorly under forest canopy, and a more powerful wattage output can only improve on that weak design feature. The consequent increase in physical size of unit is an acceptable trade-off.
                                      2) Re-orient the antenna to better maximize signal output while hanging the Gen3 upright from a work vest lanyard.
                                      3) Keep the annual subscriptions at a lower price point, because inReach is looking ever more tempting, as your prices rise for this-and -that.

                                      48 votes
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                                        0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                      • This feedback page should NOT be ordered by which items have the most votes. This creates a feedback loop for the top issues.

                                        This feedback will be entirely invalid because people will tend to vote for the first items they see and not make it through all the pages of ideas. To have absolutely honest feedback, we should vote BEFORE seeing how popular an idea already is. At minimum, ideas should be ordered randomly per user.

                                        If you can fix this, please do. Right now the feedback you receive will be questionable at best.

                                        40 votes
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                                          2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Stop requiring an active credit card for service already paid for

                                          Stop requiring an active credit card for service already paid for. Your billing practices are one of the most common complaints on Amazon. Once you receive payment, you should NOT hold the account ******* over an active credit card. You appear very dishonest.

                                          39 votes
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                                            0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
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