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  1. Send us an acknowledgement emails when you charge our credit card along with amount

    You charged my credit card for this year's bill, but never sent anything letting me know that you did so.
    I know that you sent an email telling me 2 months before that you will be charging.

    55 votes
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      8 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
    • Monthly Flex Plans for SPOT GEN3

      Important enough to generate another comment. I love your product, and even though I was on hold for 40 minute until customer service picked up they were extremely pleasant (talked to billing rep as well), but the annual cost for me is excruciating painful given I only hike a couple times a year if I am lucky. Please give us the same option you have provided to GEN X. Thank you!

      35 votes
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        13 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
      • App

        Hello, you ust have an app for Iphone where we can update and create a new profile. thanks

        1 vote
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          0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
        • spot trace for drones.

          a lightweight spot trace under 30g. for drone use. drone market is booming. and all drone trackers on market are cell tower base. a satellite tracker is way better. can be marketed for unlimited other uses. small lipo batteries will do the trick.

          1 vote
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            0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
          • Pourquoi offrir des forfaits mensuels pour le SPOT X seulement. Il serait intéressant d'avoir aussi un tel forfait mensuel pour le SP

            Add a monthly service for the SPOT GEN3.
            offrir un forfait mensuel pour le spot Gen3 au lieu du forfait annuel existant obligatoire. Pourtant c'est deja le cas pour le SPOT X.

            1 vote
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              0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
              • Clip-on mount

                A clip-on mount would be helpful for people who don't want their device swinging from their belt, pack, etc. The clip needs to be big, and grip hard to keep the device in place.

                2 votes
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                  0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                • Spot trace device for animals

                  Good day Spot team!!!

                  I would like to suggest and ask some improvements for the spot trace devices.
                  I'm using 3nos. for the tracing of my horses in Republic of the Kazakhstan the wild places where is no any communications, roads etc. I'm put device inside of the rubber hose and fix it on the neck of the horses.
                  So below i suggest if it possible to add some additional functions:
                  1. To have possibility adjust device to get a signal with lower frequency, for example 6,3,1 time per day in aim to save live of the battery (without any…

                  1 vote
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                    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
                  • Emailing coordinates before deleting

                    I went to download my locations and found it only saved back 16 pages. With unlimited tracing this did not go far back in my holiday so I have lost much of the trip info.
                    My idea is to save say 110 locations in a buffer and when the buffer is full email the the oldest 100 locations to the user and then delete the buffer. That way you do not need to save locations and the user will get all locations to do with what they like. One format is good enough as if you are using them then…

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Viewing your website is difficult

                      When trying to view our invoices on your website/portal, the font size is too big and I have to scroll left and right to see the page. Also, there are some large "buttons" that are in the way of me seeing things. One is a red block with a question mark, the other is a "cookies" button that are in the way. Neither of these will move or disappear and it makes it hard to view my information. It's not a setting on my computer because every other site or portal I open is not like this. It is only…

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Remote SPOT App sync with tracking database

                        Add ability to remote sync tracking messages to Iphones. I went out today and put my phone on airplane mode. After 4 miles and quite a climb, i was able to check the SPOT app for my track, but nothing was available. As explained by tech spt, if your device is not receiving cellular data, airplane mode, you will not receive the most current messages. Certainly understand that.

                        Add functionality to include a "Remote Sync" button in the Message area to down load the last, as example, 3 hours of tracking if available. Place a limit on the range of…

                        1 vote
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                          0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                        • Backlight the back, track, and SOS keys. And while your at it...add some bumps so it can be stood vertically on a flat or semi flat surface

                          You make a big deal about backlit keys, but the “back”, Track, and SOS keys are all invisible in the dark and entirely smooth to the touch.

                          Also, the frequent prompts regarding pointing the antenna skyward arent aided with any small molded “feet” at the base to enable it to be stood up unattended on a flat, or semi-flat surface.

                          Minor gripes but oh so easy to have included....

                          1 vote
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                            0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Improve message work flow

                              When sending a predefined message, the "cursor" should land on the address book icon on the To: line. Adding elevation and lat/long should default to the last choices made. That is, if the last message included lat/long but no elevation, the next message would have lat/long selected but not elevation.Barring that, dropping the cursor on the Send icon means backing up twice to add elevation and lat/long before sending.

                              1 vote
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                                0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow multiple groups in a To:

                                Currently I'm unable to include multiple groups in the To: line. For example, I want to send a predefined message to Grp1 and Grp2. Grp1 is our emergency contacts, and Grp2 is for casual contacts. Having to send the same message twice incurs more battery load here, and wastes resources with re-sending the same text to different addresses.

                                1 vote
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                                  0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                • Manage groups without a PC

                                  The requirement to use a PC to manage groups (create, edit, delete) is absurd. Hiking the Appalachian or Pacific Crest Trail and needing a PC to add rescue or support groups? Sitting in an island anchorage with no power for a PC and needing to add mutul support or float plan groups? Driving to Prudehoe Bay or along Baja California with no power for a PC and no way to manage support and safety groups? This is simply ridiculous.

                                  1 vote
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                                    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                  • SpotX upgrade

                                    When powering down it sometimes will goto another screen that says active processes and you need to push enter again to shut down. Not a problem if you can see it. But if you are in a dark tent with the backlight on, when you push power off the backlight goes out not allowing you to see if it actually powered off or if it is holding on the active processes screen

                                    1 vote
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                                      0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Improve handling of battery warning while typing message

                                      When typing a message and you get the 20percent warning if you go back to the previous screen where you were typing your message, you have to start over. It loses all you have done. Needs a fix

                                      1 vote
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                                        0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                      • RAM Mount bracket for SPOT X

                                        Gen 3 and Tracker are supported by RAM Mount brackets. Please work with RAM Mount to add a bracket for SPOT X

                                        1 vote
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                                          0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Thank you Wladia

                                          Wladia helped me get my GPS spot history back that I had lost. From June to 9-6-18 . It was so special to me. Thank you again Wladia

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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