Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  1. text and check in notification

    to show if your check in notification, text, tracking , messages have been successfully sent. right now it does not show if they have worked or not. we have no way to see if our messages are being delivered.

    8 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  2. upgrade program for first gen SpotX no Bluetooth to buy new gen SpotX with BT capability

    Please ASAP offer upgrade program for first gen SpotX owners like me, who really, really want to have the Bluetooth of new gen SpotX but don't want to spend another $250 only a year later for same device but now with BT. To keep first gen SpotX customers from leaving for Garmin InReach Mini that works with cell phone, please help us upgrade with reasonable cost to new SpotX. A bit of buyer's remorse here, given only a year or so later the same device is sold with such a crucial feature for users, such as bikepackers like me, not…

    3 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  3. An affordable plan for the GSP-1

    The economic pressure of going to a different device other than my current GPS-1700 is overwhelming. All of the bush pilots and outfitters are now able to communicate by text, so my need for a voice compatible device has diminished. I will continue to use my current phone if a reasonable plan is offered. Otherwise I will find another, more affordable solution to my communication needs. I have cancelled my credit card so that it will not be automatically changed.

    20 votes
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    9 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  4. Phone app to edit message profiles and device settings.

    It will make changes on your message profiles easier and faster.
    Even better it It could be integrated with your phone agenda.

    176 votes
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    5 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  5. An ability to contact you to cancel my account

    How about a way to contact you so I can cancel my account?

    4 votes
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  6. Longer Data Storage

    I would like to see SPOT save the history of a customer's trip inside the account for the life of the account.
    Strava (iPhone) for example retains all you have done and it offers summaries"

    183 votes
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    12 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  S Admin responded

    We are actively developing a new mapping and storage system. Please check back for future updates on this project.

  7. SpotX should tone when sending SOS

    When SOS is activated SpotX could make sound. Then if you could not see the device at least you could hear it

    11 votes
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    2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  8. Cookie Preferences Button

    It's really, really annoying to have that cookie preferences button overlay still showing even though I have gone in and set the preferences. It obscures things I'm trying to see/do, and once my preferences have been set there is no reason for it being there. Even before preferences have been set it should have been implemented differently to not be obscuring your website. This is especially bad in the settings area. It obscures important settings and information. Get rid of it.

    2 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. Spot X must accept AA or AAA batteries as an option without use of powerbank.

    Having built-in only rechargeable is not sufficient for and emergency device targeted for outdoors-men and gals crowd.

    2 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  10. Wrap on predefined messages list on SPOT X

    Make it possible to go to bottom of 14 messages by pressing up when on the first message and back by pressing down

    4 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow more then just the last 50 wp on map

    If a viewer wants to follow a recorded track he must work through each page with 50 points. It would be great if the whole or at least a larger part of a journey could be seen on the map at once

    104 votes
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    7 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  12. App sync

    So having a Mac/pc app and an iOS app. Why not include a contacts sync within the apps for faster/smoother contacts setup?

    4 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  13. Acknowledgement from a SPOT Transmission that the recipient has viewed the sent message.

    Acknowledgement signal that a message sent from SPOT Gen 3 device was viewed by the intended recipient.

    98 votes
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    7 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  14. Support questions on line

    Allow for question to be answer online. Support such as a user forum

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  15. Continues Tracking

    have the spotx device be able to track after pushing the button whether it feels movement or not.

    9 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to add a secondary payment method

    There needs to be back up payment information on the system. I was just on a 28 day trip through the back country of Utah, Colorado, New Mexico, and Arizona, I had paid the annual renewal fee last month, and have been a client for over a year paying the monthly fee. At the beginning of the trip my credit card was compromised and turned off because of it. I did not have internet or email access for much of the time I was out in the back country so when you tried to charge my credit card and it…

    2 votes
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  17. Stronger Tracking Signal

    Increase power for tracking signal. The tracking capability is too weak relative to other trackers.

    2 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make your website my account page mobile friendly please!

    Please make this site mobile friendly so we can edit on the go!

    26 votes
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    5 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  19. Associate a name with the "Send Messages To:" phone numbers.

    On the Account Profile, "Check In" tab, add a place to associate a name to each of the "Send Messages To:" phone numbers. Right now, I can't remember which number goes to which of my contacts.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Spot Gen3 to message SpotX

    I have both a SpotX and a Spot Gen3. Spot Gen3 requires a Phone Carrier name to add it to the contact list. I wish to be able to have the Spot Gen3 to send my pre-made message to SpotX

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
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