Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

What features and functionality would you like us to see next?

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  • Hot ideas
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  • My feedback
  1. Allow me to test SOS and Help buttons

    I would feel more comfortable with my device if I could test SOS and Help buttons before my trip.
    You could implement a "test mode" feature where I can press SOS and Help buttons and the messages are only visible in my account, but not sent to NSD or GEOS.

    191 votes
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      7 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
      planned  ·  S Admin responded

      We are working with our SOS partners GEOS and our software developers to provide this feature to our customers. Please check back for future updates on this project.

    • Longer Data Storage

      I would like to see SPOT save the history of a customer's trip inside the account for the life of the account.
      Strava (iPhone) for example retains all you have done and it offers summaries"

      175 votes
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        11 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
        planned  ·  S Admin responded

        We are actively developing a new mapping and storage system. Please check back for future updates on this project.

      • RAM Mount bracket for SPOT X

        Gen 3 and Tracker are supported by RAM Mount brackets. Please work with RAM Mount to add a bracket for SPOT X

        5 votes
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          0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
          planned  ·  S Admin responded

          We are working to design this accessory now and will update you when available.

        • Responsive

          Your site should be responsive, or at least the tracking page. It's very difficult to view on my phone.

          1 vote
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            planned  ·  0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
          • 2 way messaging on Spot x in Australia please.

            Due to the remote areas in Australia, why is there only one way massaging available in Australia and which way is the message one way .

            2 votes
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              1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
              planned  ·  S Admin responded

              We plan to release SPOT X in Australia in early 2019.

            • Reduced fees for Veterans (Canadian and American).

              A reduced fee for those who are serving or have served in the military would be a nice touch. Perhaps also add first responders.

              31 votes
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                planned  ·  1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
              • Fix the feedback tab on the right of the map

                Feedback tab on right covers the + (plus) and - (minus) on the map... so I cannot expand or shrink map scale. :(

                6 votes
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                  2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
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