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  1. End Support of Legacy Spot Devices

    Maybe it is time to retire older legacy spot devices. The large cell phone manufactures Apple and Samsung don’t offer support for their older devices. In a world with technology changing every day and getting more advanced customer are used to buying the new device every year. They wait in line for the latest cell phone with us changing the personal asset industry time we discontinue support for HUGS, Delorme, Connect moving all customer to Trace, GEN3 and SPOTX device and what new. Would cut down the call volume troubleshoot outdated equipment.

    https://support.apple.com/en-us/HT201624

    1 vote
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      0 comments  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
    • Why doesn’t my spot work in Hawaii?

      Why doesn’t my spot work in Hawaii?

      3 votes
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        0 comments  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
      • Support the products that are already in customers' possession.

        It is difficult to use the functions such as Facebook, groups and messages. I see no need to upgrade when I can only see the "new, improved" products being treated as the legacy are now.

        1 vote
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          0 comments  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
        • Bluetooth in Gen3

          I love my Connect but what if my phone dies or malfunctions on a trip. I would be limited to only SOS. Would be nice to have the other functions available

          10 votes
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            0 comments  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
          • reset

            Re; ESN: 0-8259350, etc. Unbeknownst to us, our 5 devices were reset. This included the device names and the profile associated with each device. All devices were set to my profile, including those not assigned to me. All devices are under contract with the US Forest Service, Pacific Southwest Research Station, Albany, CA

            1 vote
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              0 comments  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
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