Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

What features and functionality would you like us to see next?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. USB cover not secure

    Already posted but I want to reiterate - the USB cover is not secure and falls out easily. I can't lose this out on the boat and still have a waterproof secure device. It need to have a more positive connection, something similar to a Garmin chartplotter would be great.

    17 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      6 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
    • Video on how to use the Compass

      in-depth video on how the compass works and how to use it on the SPOTX.

      4 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow more contacts to be stored on the device

        You allow over 200 waypoints but only 70 contacts. I will never use that many waypoints. More contacts would be great

        3 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
        • RAM Mount bracket for SPOT X

          Gen 3 and Tracker are supported by RAM Mount brackets. Please work with RAM Mount to add a bracket for SPOT X

          5 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
            planned  ·  S Admin responded

            We are working to design this accessory now and will update you when available.

          • Solar Powered Spotx

            Make the SPOTX where it can recharge from the son as an option.

            2 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
            • UTM co-ords option on Navigation page

              Currently the only navigation options are in Degrees. UTM is so much easier to use, Should be an option.. Degrees and their variants just suck for map work

              4 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
              • feedback on spot x

                recently completed a 8 day backcountry ultra endurance race. My spot x was set on 30 min tracking. I started out with it inside a phone bag for extra protection but they told me that it wasn't transmitting so I removed it from the bag and it began working fine. the problems I had were: 1. battery only lasted about 3 days and I had to charge it up twice during the event (luckily I had capacity for this) 2. the charging usb cover is very cheaply attached and would come open during the course of the day forcing me…

                8 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                • Extend contact search found under 'Contacts' tile to 'Create Message'

                  On the 'Contacts' tile, if you press a letter/number on the keyboard, SpotX will bring up a shortlist of contacts starting with that character, making it much easier to find a contact without endless scrolling. Please extend this same search feature to selection of a contact under the 'Create Message' tile (and also everywhere else, like the create message icon in 'Messages', and creation of a predefined message under Messages>Predefined).

                  *Yes, the workaround is to simply create a message from the 'Contacts' tile. But, it'd be nice to have a consistent UI.

                  And: thanks, again to the devs for listening…

                  2 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                  • Global setting for adding GPS coordinates and Altitude to messages

                    Just a nice-to-have: most of the time, I send my lat/lng and alt when texting from my Spot X. It'd be if there was a global setting to check these boxes by default when I create a new message (and I could then uncheck them manually for a specific message).

                    I want to thank the Spot X devs for listening to customer feedback. You've been really responsive in incorporating our ideas and I really appreciate it.

                    2 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                    • Link to Google maps on messages sent to phone

                      When messages are sent to email if you open the second link on your phone. It opens Google maps which will show where you are in relation to the pin sent from Spot. Would be great to have this link sent to phone recipients.

                      3 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                      • the recording

                        This should be an easy one, but very important. When someone phones the Spotx number it should not say the number is disconnected or no longer in service.

                        2 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow Spot to Spot comm included like predefined messages

                          If messages between Spot devices were included like predefined messages(no cost) then friends of people with Spot would be more likely to purchase Spot to communicate with each other

                          1 vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                          • Set the time from satellite

                            What I expected: Time would set itself periodically from the satellite(s)

                            What happened: The device continually showed it was 2010

                            Details: To save battery, this could happen on first power-on after syncing, then only whenever contact with the GPS happened.
                            I'd expect several "levels" of configuration:
                            1) Get everything from the satellite, use my location to find the right timezone.
                            2) Let me specify the time zone.
                            3) Let me specify everything.

                            13 votes
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                            • Continues Tracking

                              have the spotx device be able to track after pushing the button whether it feels movement or not.

                              1 vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                              • SPOT X auto whitelist

                                So we pay for all spam received. Blacklisting is useless since spammers change the numbers they send from.
                                Provide option to whitelist all contacts and every phone number we have sent a message to, blocking others.
                                Remember in an emergency, we need to permit messages from an unknown SAR or park staff. How would that work in the field without a web interface? Best to automatically turn off spam prevention after SOS button is pressed.

                                2 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                • guide en français / SPOTX User Guide in French

                                  J'aimerais savoir quand les guides en français seront disponibles afin de pouvoir bien utiliser mon spotx car actuellement j'ai des difficultés à comprendre l'anglais.

                                  1 vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Wireless firmware update

                                    I just paid for a SPOT X, then paid for activation , and for a service plan, and for GEOS … and cannot use my device because my computer’s OS is too old to manage the firmware updatefile. So I need to buy a new computer, or find a friend.
                                    Surely any device that can communicate by satellite can be tweaked to support wireless firmware update?

                                    4 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Automatically update your SPOT X downloader.

                                      I'm so tired of running my copy of the downloader, connecting, and being told I have to manually download a new version because mine is out of date. This happens not on occasion but all the time. Please download a new version and install it automatically.

                                      6 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Multiple contacts in messages threads

                                        When choosing a previous message thread to send another message if there was more than one person in the original message it will only select one recipient. It should send to the same group of recipients

                                        2 votes
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Auto delete older messages

                                          My SpotX seems to take a while to load messages when there is alot in the message thread. Need to be able to set auto delete for 5 or 10 messages
                                          Rod

                                          2 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3
                                          • Don't see your idea?

                                          Welcome to My Voice for Globalstar and SPOT

                                          Feedback and Knowledge Base