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  1. Wireless firmware update

    I just paid for a SPOT X, then paid for activation , and for a service plan, and for GEOS … and cannot use my device because my computer’s OS is too old to manage the firmware updatefile. So I need to buy a new computer, or find a friend.
    Surely any device that can communicate by satellite can be tweaked to support wireless firmware update?

    4 votes
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      0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
    • RAM Mount bracket for SPOT X

      Gen 3 and Tracker are supported by RAM Mount brackets. Please work with RAM Mount to add a bracket for SPOT X

      3 votes
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        0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
      • Set the time from satellite

        What I expected: Time would set itself periodically from the satellite(s)

        What happened: The device continually showed it was 2010

        Details: To save battery, this could happen on first power-on after syncing, then only whenever contact with the GPS happened.
        I'd expect several "levels" of configuration:
        1) Get everything from the satellite, use my location to find the right timezone.
        2) Let me specify the time zone.
        3) Let me specify everything.

        10 votes
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          0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
        • Offer a SpotX Device Updater for Linux.

          Currently the SpotX Device Updater only supports Windows and MacOS. It would be great if you supported a Device Updater for Linux.

          5 votes
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            0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
          • Add a stepcounter to the SPOT X or any new SPOT as a feature that can be enabled/disabled.

            The SPOT is used by outdoors people it would be nice to have this device include a counter of sorts for those that would like to utilize that feature. It could also be used to measure a step count during a specific trip/adventure.

            1 vote
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              0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
            • Link to Google maps on messages sent to phone

              When messages are sent to email if you open the second link on your phone. It opens Google maps which will show where you are in relation to the pin sent from Spot. Would be great to have this link sent to phone recipients.

              1 vote
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                0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
              • Multiple contacts in messages threads

                When choosing a previous message thread to send another message if there was more than one person in the original message it will only select one recipient. It should send to the same group of recipients

                1 vote
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                  0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                • Auto delete older messages

                  My SpotX seems to take a while to load messages when there is alot in the message thread. Need to be able to set auto delete for 5 or 10 messages
                  Rod

                  1 vote
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                    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                    • Word Wrap on longer messages leaves artefacts on the right side of screen

                      Just a bugfix required. On messages which wrap to multi-line, a single character (or part thereof) is left on the far right of the screen.

                      2 votes
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                        0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                      • Backlight the back, track, and SOS keys. And while your at it...add some bumps so it can be stood vertically on a flat or semi flat surface

                        You make a big deal about backlit keys, but the “back”, Track, and SOS keys are all invisible in the dark and entirely smooth to the touch.

                        Also, the frequent prompts regarding pointing the antenna skyward arent aided with any small molded “feet” at the base to enable it to be stood up unattended on a flat, or semi-flat surface.

                        Minor gripes but oh so easy to have included....

                        2 votes
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                          0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                        • Improve message work flow

                          When sending a predefined message, the "cursor" should land on the address book icon on the To: line. Adding elevation and lat/long should default to the last choices made. That is, if the last message included lat/long but no elevation, the next message would have lat/long selected but not elevation.Barring that, dropping the cursor on the Send icon means backing up twice to add elevation and lat/long before sending.

                          1 vote
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                            0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow multiple groups in a To:

                            Currently I'm unable to include multiple groups in the To: line. For example, I want to send a predefined message to Grp1 and Grp2. Grp1 is our emergency contacts, and Grp2 is for casual contacts. Having to send the same message twice incurs more battery load here, and wastes resources with re-sending the same text to different addresses.

                            1 vote
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                              0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                            • Manage groups without a PC

                              The requirement to use a PC to manage groups (create, edit, delete) is absurd. Hiking the Appalachian or Pacific Crest Trail and needing a PC to add rescue or support groups? Sitting in an island anchorage with no power for a PC and needing to add mutul support or float plan groups? Driving to Prudehoe Bay or along Baja California with no power for a PC and no way to manage support and safety groups? This is simply ridiculous.

                              1 vote
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                                0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                              • SpotX upgrade

                                When powering down it sometimes will goto another screen that says active processes and you need to push enter again to shut down. Not a problem if you can see it. But if you are in a dark tent with the backlight on, when you push power off the backlight goes out not allowing you to see if it actually powered off or if it is holding on the active processes screen

                                1 vote
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                                  0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                • Improve handling of battery warning while typing message

                                  When typing a message and you get the 20percent warning if you go back to the previous screen where you were typing your message, you have to start over. It loses all you have done. Needs a fix

                                  1 vote
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                                    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                  • USB cover not secure

                                    Already posted but I want to reiterate - the USB cover is not secure and falls out easily. I can't lose this out on the boat and still have a waterproof secure device. It need to have a more positive connection, something similar to a Garmin chartplotter would be great.

                                    14 votes
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                                      4 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                    • UTM co-ords option on Navigation page

                                      Currently the only navigation options are in Degrees. UTM is so much easier to use, Should be an option.. Degrees and their variants just suck for map work

                                      3 votes
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                                        1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ability to re-queue failed sent messages (and, better yet, option to auto-queue)

                                        If a sent message fails, it'd be awesome if I could simply re-send it as opposed to having to type it in again. Even better, I'd prefer that failed messages were automatically re-queued and tried again with the next message fetch.

                                        9 votes
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                                          1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Improve your customer service. Web site says support available "24/7". Why did I have to wait 90 minutes on hold, on September 2?

                                          When Customer service does finally answer - they do NOT DO what they say they are going to do ie: No One cancelled a device order for me, so now I have 2 Spot X's, and No One bothered to send the promised return label so I could return the extra one. They just don't bother! incredible. So today I have been promised another label, and I did receive a confirmation number this time...time will tell.

                                          1 vote
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                                            0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
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