Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  • Hot ideas
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  • My feedback
  1. Monthly Flex Plans for non SPOT X devices

    Important enough to generate another comment. I love your product, and even though I was on hold for 40 minute until customer service picked up they were extremely pleasant (talked to billing rep as well), but the annual cost for me is excruciating painful given I only hike a couple times a year if I am lucky. Please give us the same option you have provided to GEN X. Thank you!

    408 votes
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    85 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  2. A user friendly MyAccount

    The Findmespot website is difficult to use. I use the website only a few times a year and struggle to find the where I need to go to make changes or find out what I need to find out.

    It's by far the worst website to navigate of the many I use.

    416 votes
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    81 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. More User Friendly

    To make it easier to cancel subscription. I contacted someone months ago to have our subscription cancelled and thought it had been. To find out it had not. We have not used the Spot device since last year. Now I call and have to be called back or to call again to just cancel my account when I was told after the first year it could be cancelled at anytime.

    23 votes
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    13 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  4. Phone app to edit message profiles and device settings.

    It will make changes on your message profiles easier and faster.
    Even better it It could be integrated with your phone agenda.

    170 votes
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    5 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  5. 30 days renewal notice

    Send a renewal notice 30 days prior to taking a payment.

    10 votes
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    3 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  6. Longer Data Storage

    I would like to see SPOT save the history of a customer's trip inside the account for the life of the account.
    Strava (iPhone) for example retains all you have done and it offers summaries"

    178 votes
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    12 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  S Admin responded

    We are actively developing a new mapping and storage system. Please check back for future updates on this project.

  7. An affordable plan for the GSP-1

    The economic pressure of going to a different device other than my current GPS-1700 is overwhelming. All of the bush pilots and outfitters are now able to communicate by text, so my need for a voice compatible device has diminished. I will continue to use my current phone if a reasonable plan is offered. Otherwise I will find another, more affordable solution to my communication needs. I have cancelled my credit card so that it will not be automatically changed.

    14 votes
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    4 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow more then just the last 50 wp on map

    If a viewer wants to follow a recorded track he must work through each page with 50 points. It would be great if the whole or at least a larger part of a journey could be seen on the map at once

    95 votes
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    7 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  9. Acknowledgement from a SPOT Transmission that the recipient has viewed the sent message.

    Acknowledgement signal that a message sent from SPOT Gen 3 device was viewed by the intended recipient.

    86 votes
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    7 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  10. Wrap on predefined messages list on SPOT X

    Make it possible to go to bottom of 14 messages by pressing up when on the first message and back by pressing down

    2 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make your website my account page mobile friendly please!

    Please make this site mobile friendly so we can edit on the go!

    21 votes
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    5 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  12. App sync

    So having a Mac/pc app and an iOS app. Why not include a contacts sync within the apps for faster/smoother contacts setup?

    2 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  13. SpotX should tone when sending SOS

    When SOS is activated SpotX could make sound. Then if you could not see the device at least you could hear it

    5 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  14. 78 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Explain where to find ESN and Auth Code on all devices

    Tell people where the Auth Number is. You say where to find the ESN why not tell them where the Auth is.

    3 votes
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  16. Continues Tracking

    have the spotx device be able to track after pushing the button whether it feels movement or not.

    5 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow firmware update over the air

    I only use smartphones and tablets, so I cannot download the firmware updater to update my device. I always need to do this using someone else's computer.
    Allowing device firmware to be updated over the air would be great.

    78 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  18. Gen3 design advances, Subscription Pricing

    1) Increase output from current 0.4w to at least match the inReach 1.6w signal output. It currently works poorly under forest canopy, and a more powerful wattage output can only improve on that weak design feature. The consequent increase in physical size of unit is an acceptable trade-off.
    2) Re-orient the antenna to better maximize signal output while hanging the Gen3 upright from a work vest lanyard.
    3) Keep the annual subscriptions at a lower price point, because inReach is looking ever more tempting, as your prices rise for this-and -that.

    54 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow more contacts to be stored on the device

    You allow over 200 waypoints but only 70 contacts. I will never use that many waypoints. More contacts would be great

    5 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  20. Built in stand for SpotX

    SpotX requires the antenna be upright. Most things like stumps ,tables and other things we would normally set Spot down on to send a message are flat. Standing spot is somewhat of a pain in the butt. I taped a triangle shaped piece of plastic to the back of mine

    5 votes
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    2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
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