Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. Ability to mark all messages as read on SPOT X

    Since my Spotx malfunctioned a while ago and message notifications were not coming in then notifications all came in at once, I have not been able to zero message notification. Need a way to mark all as read just to get rid of the notification

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  2. Continues Tracking

    have the spotx device be able to track after pushing the button whether it feels movement or not.

    12 votes
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    4 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Flat bottom on SpotX

    I just want to put in an idea for a small product upgrade. Put a flat bottom on the SpotX since the antenna needs to be straight up, so you can set it on something. With the Bluetooth version, it would be even more useful because you are texting with your phone and don't want to find a place to lean it against. A little clip-on flat bottom for existing ones would be nice as well.

    2 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  5. External antenna for Sat-Fi2

    Add an external antenna option for this product. Not only makes it work better and look better (because I can mount it in nice places), but you can charge me extra for it too! Win-win!

    2 votes
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    0 comments  ·  Sat-Fi2  ·  Flag idea as inappropriate…  ·  Admin →
  6. Show when fetch mode is off on SPOT X

    Have an icon on screen that shows if fetch is off. Thought fetch was on but it had shut off after a reset because of freezing so I did not receive a message until next day

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  7. Longer Data Storage

    I would like to see SPOT save the history of a customer's trip inside the account for the life of the account.
    Strava (iPhone) for example retains all you have done and it offers summaries"

    185 votes
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    13 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  S Admin responded

    We are actively developing a new mapping and storage system. Please check back for future updates on this project.

  8. Direct debit payment

    Allow the ability to pay by direct debit.

    1 vote
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  9. Case or holster for Spot x.

    A carrying case for the Spot x. Living in a rural area I use my Spot X a lot and I carry the device around on my day to day activities the same as my cell phone. It would be great to have a holster or case to be able to clip my Spot x on my belt.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. I would love to see an upgrade program for long time spot users to upgrade at a lower cost to the new technology

    I would love to see an upgrade program for long time spot users to upgrade at a lower cost to the new technology.

    1 vote
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    0 comments  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
  11. Provide invoice before charging

    I don't think it's good busy practice to charge a credit card prior to providing a customer with a invoice. My credit card was charged Nov. 14 and I don't get an invoice until Dec.? That is typically uncommon. I work for the Federal Government and am required to submit invoices for associated charges, the practice your company now has (since 2019) has caused a inconvenience in that process. Please reconsider your method.

    1 vote
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make billing information accessible for Globalstar phones

    Better online information. Be able to see usage, transactions, invoices, etc. There is very little information available now.

    2 votes
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  13. Cookie Preferences Button

    It's really, really annoying to have that cookie preferences button overlay still showing even though I have gone in and set the preferences. It obscures things I'm trying to see/do, and once my preferences have been set there is no reason for it being there. Even before preferences have been set it should have been implemented differently to not be obscuring your website. This is especially bad in the settings area. It obscures important settings and information. Get rid of it.

    2 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  14. Associate a name with the "Send Messages To:" phone numbers.

    On the Account Profile, "Check In" tab, add a place to associate a name to each of the "Send Messages To:" phone numbers. Right now, I can't remember which number goes to which of my contacts.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Special rate plans for first Nation indigenous Canadians

    Did you know that none of it is three times the size of Texas and has many inhabitants who have no access to cell service a special rate plan that would allow the first Nation tribes to utilize your service would go a long way towards increasing your subscriber base while generating some revenue. It would be the responsibility of the customer to provide their first nation status and current residency and Arctic circle which then would allow down the ability to utilize your services at a discounted rate.

    2 votes
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    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow more then just the last 50 wp on map

    If a viewer wants to follow a recorded track he must work through each page with 50 points. It would be great if the whole or at least a larger part of a journey could be seen on the map at once

    106 votes
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    10 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  17. 2 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  18. App sync

    So having a Mac/pc app and an iOS app. Why not include a contacts sync within the apps for faster/smoother contacts setup?

    4 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  19. Acknowledgement from a SPOT Transmission that the recipient has viewed the sent message.

    Acknowledgement signal that a message sent from SPOT Gen 3 device was viewed by the intended recipient.

    101 votes
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    8 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  20. Pause mode on Spot X NEEDS to be a selectable feature that can be turned off. As it is now, you cannot track while kayaking.

    You introduced pause mode while tracking on Spot X recently. And, you forced it on us. While kayaking, since there is no walking vibration, Spot X goes into pause mode within minutes. Rendering tracking while kayaking useless. It is not a feasible solution to suggest that I shake the unit every 15-20 minutes to get it out of pause mode. Make pause mode on tracking with the Spot X an option that can be turned off. I suspect that I'm going to have this same problem long distance biking this summer. PLEASE give me the option to shut pause mode…

    6 votes
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    2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
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