Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. more space for medical information

    I was trying to provide Geos with adequate information on my insurance situation and medical records, as those would be important information to have in a real emergency. However, the field where you can enter additional information for emergency responders has a very small character limit.
    I would like to see this expanded to accommodate more information.

    3 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  2. Windows 10 (and Windows 10 Mobile) app

    There's more Windows devices than iOS & macOS combined. Where's the Windows (and easily included, Windows Mobile) app?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Uk OS Grid coordinates instead of Satalite

    Sometimes it’s more effective to use my local UK OS 6 or 8 figure grid system for locations rather than sattalite coordinates. And have the ability to change this on the fly with a mobile app

    3 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  5. release notes

    currently i have no way to find out if there is an update for the spot trace.
    only by trying to download the device firmware updater i am finding out there is a new release.
    so inform user better of new updated firmware software, AND add release notes to it, so we (the users) know what has been fixed or added as new features.

    3 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  6. alert mode

    given the fact that i use spot trace to protect my asset.
    i have set tracking at 60 minutes (to save battery power)
    now in the event that asset get's stolen, have an ability to go your account and set alert mode which triggers global star to ping the device and override the default tracking to the fastest tracking in order for the sherlock holmes people to find the asset back easier.

    3 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  7. 4 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  8. MIL-STD-810F 507.3 is ******** for a device like this

    Well, if you use a device like the spot, maybe it is possible, that you are outside... without a roof, inside a car or an umbrella.
    Like me, on a bike in Kenya. After a heavy rain, where the spot was mounted at the dashboard (not under the mudguard or inside the cooler), the spot quits his job.
    If you read a list on wikipedia, 507.3 defines only humidity, no rain or immersion.
    You can buy the cheapest watch from china, which is more waterproof then the spot...

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  9. Stop trying to send when no reception

    We have about 10 SPOT Trace on our business vehicules. Some of them are parked in an underground garage. We noticed that the car batteries uncharge if we don't use them for a while. We then found out that there is no "Stop" message when we park them there. I figure the devise probably tries to send again and again when it has no satellite reception.

    8 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  10. SARTopo interoperability

    I was told that there is no way to enter SPOT data into SARTopo. SARTopo is the system used for search and rescue ground teams in many states.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  11. 8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Stop locking people out of their account

    I’m in the middle of the Nullabor plain in south Australia. Little reception. You’ve just locked me out of my account and says to contact service. I can’t make calls with my signal strength. Not happy.

    7 votes
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  13. Greater coverage area over the Pacific ocean.

    Many sailors are looking for something that will reliably send their current location to friends but the service does not include Hawaii and parts of the South Pacific which are popular cruising destinations.

    7 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  16. I want mij followers to get a different username and password then I have myself

    I want mij followers to get a different username and password then I have myself

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add Function to Allow Short Message when Help Requested

    I think it would be helpful to be able to send a short message to indicate type of help needed, if that can be done by the person in need.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Tracking option to send e-mails listed in ACTIVE profile once tracking starts.

    I would like to send tracking information to the e-mail addresses listed in the ACTIVE PROFILE automatically when tracking starts.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  19. Have real time tracking and messaging. Devices needs to be mulit purpose tracking and gas monitor

    There needs to be messaging off the SPOT Devices that the personnel using the device can send us in office messages or use a voice call in remote areas. Their devices should work off of cell and satellite connections. There is competion out there that allows many of these features. (Slips,trips and falls is sensored and the office is alerted right away) I find there is to much delay in the SPOT system when the Check/OK button is used that leaves alot of questions with the Help and SOS buttons. Would be idea to see these devices also have the…

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  20. Improve the "Monitor Device Usage" function.

    I wanted to see a history of my device's usage for the last couple of weeks, trying to track a problem, but I could not get such a thing.
    I wanted to know if my device was actually transmitting or not.

    7 votes
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
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