Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

What features and functionality would you like us to see next?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Fix the feedback tab on the right of the map

    Feedback tab on right covers the + (plus) and - (minus) on the map... so I cannot expand or shrink map scale. :(

    6 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
    • Messages texte

      Il serait bon d’etre
      Capable de pouvoir ecrire des messages texte comme le (in reach) par exemple

      1 vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
      • Improve invoices to reflect one year contract

        Put the one-year contract term somewhere on the invoice, with the dates of the term. There are too many references to "monthly activity", which is confusing.

        1 vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
        • Incentive to pay two years of Network Maintenance Fee

          There is no incentive to choose to pay for two years of service, because 24.99 x 2 = $49.98 So, you lose a penny if you choose a two year payment!

          1 vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            1 comment  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
          • Paiement

            Ill prefer you allow to pay the annual fee after a message with mail. i change régulary my card...
            Thank you

            2 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
            • Shorter tracking interval for aviation usage

              For aviation usage (as replacement for Emergency Locator Transmitters) even the Extreme Tracking Interval is too long. With the typical travelling speed of a modern glider of approx. 120 - 180km/h (33 - 50m/s) the distance between two fixes comes to 5 - 7.5km. This is clearly to distant in case the data shall be used for SAR purposes. A tracking intervall of approx. 30 seconds would be great.
              It is clear to me that this service would cost more. I would be gladly prepared to pay for this extra safety gain!

              2 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow you to find friends in the same area

                Allow you to find friends in the same área would be very helpfull to find friends you might want to meet or also people that may have got lost of you or a group.

                2 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                  • Design so that the GPS could work in a house so could be used as a health alert

                    Develop the system for the GPS to work within a house so that it could be used as a health alert when at home alone.

                    8 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                    • password

                      put an option were you can change your password

                      1 vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                      • clarifying settings instruction text

                        my spot sits on a dashboard.. and often shuts off an active track .. as there is no vibrations...but very fast gps movement..... (airplane) sales rep at a trade show said to change settings.. . the instructions are not clear ... do i turn the setting OFF or ON. i read through the description and it makes no sense re: movement or not ....

                        5 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow firmware update over the air

                          I only use smartphones and tablets, so I cannot download the firmware updater to update my device. I always need to do this using someone else's computer.
                          Allowing device firmware to be updated over the air would be great.

                          77 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                          • Make the SPOT Trace unit lockable

                            Make the SPOT Trace unit be able to lock into the mounting bracket to avoid theft and unwanted removal of the unit.

                            15 votes
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
                            • Up date manual information

                              Up date the user manual information on the SPOT TRACE to let first time users know that they must log in and go to "my location" to find out where their TRACE device is once it has been activated.

                              10 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
                              • Share Page improvement

                                SHARE PAGE settings
                                an ideal situation would store email addresses.
                                also maybe an option to edit & save the email addresses within the share page

                                29 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  3 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                                • OVerlay of Distance in the map shown on SPOT account

                                  think the spot gen3 is lacking a basic function which is telling you your distance travelled . I want to know what distance I went and not carry another device during backpacking trips. Why is this most basic thing not available as part of this device?

                                  27 votes
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    2 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Prepay for services

                                    Prepay for services without having to contact the care center. I am going off the grid for an extended period of time and my renewal will occur during the same time. i will not experience disconnection due ot credit card failure with a prepay option.

                                    9 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Aviation Charts inclusion in SPOT Account

                                      Great product. It would be helpful, and a GREAT sales tool, if you could incorporate aviation charts for location. These "sectional" charts are easily overlayed on your present system and would create a bigger market for aviators.

                                      13 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Alert me if a device moves in certain times of the day

                                        I want to be able to get an alert if my device moves between 8pm and 6am, for example. As no one should be driving my trailer at this time of the day.

                                        11 votes
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Let me select paperless billing for my account

                                          I didn't find an option to change my account to paperless billing. Please add this option.
                                          It reduce clutter on my mailbox, preserve environment and cut costs on your side.

                                          6 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            1 comment  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Welcome to My Voice for Globalstar and SPOT

                                          Feedback and Knowledge Base