Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  • Hot ideas
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  • My feedback
  1. clarifying settings instruction text

    my spot sits on a dashboard.. and often shuts off an active track .. as there is no vibrations...but very fast gps movement..... (airplane) sales rep at a trade show said to change settings.. . the instructions are not clear ... do i turn the setting OFF or ON. i read through the description and it makes no sense re: movement or not ....

    5 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow firmware update over the air

      I only use smartphones and tablets, so I cannot download the firmware updater to update my device. I always need to do this using someone else's computer.
      Allowing device firmware to be updated over the air would be great.

      77 votes
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        0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
      • Make the SPOT Trace unit lockable

        Make the SPOT Trace unit be able to lock into the mounting bracket to avoid theft and unwanted removal of the unit.

        15 votes
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          0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
        • Up date manual information

          Up date the user manual information on the SPOT TRACE to let first time users know that they must log in and go to "my location" to find out where their TRACE device is once it has been activated.

          10 votes
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            0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
          • Share Page improvement

            SHARE PAGE settings
            an ideal situation would store email addresses.
            also maybe an option to edit & save the email addresses within the share page

            29 votes
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              3 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
            • OVerlay of Distance in the map shown on SPOT account

              think the spot gen3 is lacking a basic function which is telling you your distance travelled . I want to know what distance I went and not carry another device during backpacking trips. Why is this most basic thing not available as part of this device?

              27 votes
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                2 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
              • Prepay for services

                Prepay for services without having to contact the care center. I am going off the grid for an extended period of time and my renewal will occur during the same time. i will not experience disconnection due ot credit card failure with a prepay option.

                9 votes
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                  1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                • Aviation Charts inclusion in SPOT Account

                  Great product. It would be helpful, and a GREAT sales tool, if you could incorporate aviation charts for location. These "sectional" charts are easily overlayed on your present system and would create a bigger market for aviators.

                  13 votes
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                    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                  • Alert me if a device moves in certain times of the day

                    I want to be able to get an alert if my device moves between 8pm and 6am, for example. As no one should be driving my trailer at this time of the day.

                    11 votes
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                      0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                    • Let me select paperless billing for my account

                      I didn't find an option to change my account to paperless billing. Please add this option.
                      It reduce clutter on my mailbox, preserve environment and cut costs on your side.

                      6 votes
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                        1 comment  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
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