Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  1. 1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  2. voice communication

    to be able to send a voice message throught gen 3

    4 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  3. I would like to send an image message.

    Send an image through a small internal camera.

    4 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  4. Motion sensor

    Real-time tracking

    6 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  5. Determining mileage

    I would like to see how far I had hiked between two points. For instance, I want to know how far it is between way point (or whatever you call them) 12 and waypoint 25, for example. If this already exists, I am not sure how to activate it.

    3 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. ESN Swap

    Allow ESN swap via My Account. Allow upgrades and downgrades of same unit devices.

    11 votes
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  7. Leaderboards showing most distance traveled, places visited, etc

    Add leaderboards using different statistics. All of them with option to see in a week, month, year and lifetime:
    - Most distance traveled
    - Most states visited
    - Most continuous days with tracking info recorded

    Probably let this be an opt-in feature, as some customers may not want to participate on the leaderboards

    3 votes
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ability to search for an ESN field

    this account has over 800 units. an ideal field would be to have a search option by ESN instead of looking for it on the drop down menu. Would be helpful for those accounts that have many units

    3 votes
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  9. Messages texte

    Il serait bon d’etre
    Capable de pouvoir ecrire des messages texte comme le (in reach) par exemple

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  10. Improve invoices to reflect one year contract

    Put the one-year contract term somewhere on the invoice, with the dates of the term. There are too many references to "monthly activity", which is confusing.

    1 vote
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  11. Incentive to pay two years of Network Maintenance Fee

    There is no incentive to choose to pay for two years of service, because 24.99 x 2 = $49.98 So, you lose a penny if you choose a two year payment!

    1 vote
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    1 comment  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  12. Shorter tracking interval for aviation usage

    For aviation usage (as replacement for Emergency Locator Transmitters) even the Extreme Tracking Interval is too long. With the typical travelling speed of a modern glider of approx. 120 - 180km/h (33 - 50m/s) the distance between two fixes comes to 5 - 7.5km. This is clearly to distant in case the data shall be used for SAR purposes. A tracking intervall of approx. 30 seconds would be great.
    It is clear to me that this service would cost more. I would be gladly prepared to pay for this extra safety gain!

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow you to find friends in the same area

    Allow you to find friends in the same área would be very helpfull to find friends you might want to meet or also people that may have got lost of you or a group.

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. password

    put an option were you can change your password

    1 vote
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  16. clarifying settings instruction text

    my spot sits on a dashboard.. and often shuts off an active track .. as there is no vibrations...but very fast gps movement..... (airplane) sales rep at a trade show said to change settings.. . the instructions are not clear ... do i turn the setting OFF or ON. i read through the description and it makes no sense re: movement or not ....

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Up date manual information

    Up date the user manual information on the SPOT TRACE to let first time users know that they must log in and go to "my location" to find out where their TRACE device is once it has been activated.

    10 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  18. OVerlay of Distance in the map shown on SPOT account

    think the spot gen3 is lacking a basic function which is telling you your distance travelled . I want to know what distance I went and not carry another device during backpacking trips. Why is this most basic thing not available as part of this device?

    27 votes
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    2 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  19. Prepay for services

    Prepay for services without having to contact the care center. I am going off the grid for an extended period of time and my renewal will occur during the same time. i will not experience disconnection due ot credit card failure with a prepay option.

    9 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  20. Aviation Charts inclusion in SPOT Account

    Great product. It would be helpful, and a GREAT sales tool, if you could incorporate aviation charts for location. These "sectional" charts are easily overlayed on your present system and would create a bigger market for aviators.

    13 votes
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
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