Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Customer Service --- Five Star Service -- Brice Peters

    One of your Technicians Brice Peters proved excellent customer service today.

    He broke down a my one problem into logical pieces and we solved the issue with my Spot Device Updater 2.0 on my computer and my Spot 3 not update firmware.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  2. A non movement alarm after _______ (to be set by user) minutes.

    I know this would take a different unit but I think it is the way of the future for single field workers. My company is on the verge of not letting us use these though because of the "heart attack scenario". I track and monitor wildlife and the beacons we have for them send out a "mortality signal" after a period of non-movement.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. recarga de 100 minutos

    Retornar com a recarga de 100 min

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  4. 18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. I'd like to see smaller SPOT devices.

    My SPOT Gen3 is ultra big and ultra heavy. I'd like to see a smaller device. Maybe a device with less protective rubber (I safely attach it to my rucksack, so it won't be damaged), or with removable protection.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Keep the intitial sat phone plan to the original purchased by the customer

    I had a basic sat phone plan that was around 500$ a year for basic needs and that’s all I needed now globalstar is upping my sat phone bill per year to bigger more expensive plans that I don’t need . Called customer service said they couldn’t do anything for me . I feel I got sucked in to something nice and then they could jack up the price to whatever they felt they wanted! I’m very disappointed with globalstar !!

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Link with towing service again, Boat US or Seatow

    Once had this service, huge selling point for us offshore guys.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. A messaging SPOT that COMBINES an updateable GPS with a 3" x 4" screen is my goal. I hope it will be yours and very soon.

    Combining a messaging SPOT with a touch screen GPS is not only weight saving but battery saving in terms of devices for which a backpacker needs to carry extra batteries.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  10. App notifications

    As a spot trace user, app notifications would be awesome! The text and email updates for movement,stops and low battery are nice but having all of that as an app notification would be much more streamlined.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Spot rental in Europe.

    Would like to be able to rent a Spot i Europe.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. I use my spot for hunting equipment like game cameras and tree stands like to see a small unit even if the battries only last for a month

    Small unit that can be use in game cameras and hunting equipment
    a 6 month plan and discount for two or more units

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add name of person in the ship to

    I am shipping a rental SPOT Gen3 to my sister-in-law's house, from where my adventure will begin. There was no place to me to enter HER NAME on the shipping information. Occasionally delivery will have problems if delivering to a "foreign" name at an address.

    Add ability to specify "ship to name"

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Unrestricted unlimited text messaging in bluewater

    Enable unrestricted unlimited text messaging...

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  15. SPOTadventures

    It would be really cool if the 'Third Party GPS Forwarding' option in the SPOT MyAccount could be configured to forward messages to SPOTadventures to record my story in progress with no limits on the period of time GPS coordinates are collected.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Change PO Box on Customer Info to Address

    Not everyone has a PO Box... some people use their actual street address. People can type PO Box into this field if that’s what they have.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  17. Me robaron mi spot

    Me robaron mi spot en tanzania.
    Quiero cancelar todo referente al spot3gen

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  18. A built in impact sensor

    A sensor that would first set off an alarm if a substantial impact were to occur. If the user did not cancel that alarm within a given time then a distress signal would go out automatically.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Improve SPOT coverage in East Africa

    Eas Africa Coverage seems to be poor. Area around Burundi, Ruanda. Would appreciate having this area included.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  20. sharing position

    I would like to share my position during the acivities with friends (no Facebook or so !!!), e.g. by giving them a guest status to my SPOT account.
    Guest Status should mean: only ready ability of my position visualized on the map.
    They should be able to operate this by the Smartphone app.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base