Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. Monitor message usage

    Introduce a software function for SPOT that enables the customer to be notified when a certain number of messages is received from SPOT device.

    1 vote
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  2. Better SatFi2 hardware and Better Android Software

    Fix bugs in Android software that keep the application locking up. Make better SatFi2 hardware (Unit needed replacement after three months and now the replacement unit is failing to power on after six months).

    1 vote
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    0 comments  ·  Sat-Fi2  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  4. Support questions on line

    Allow for question to be answer online. Support such as a user forum

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  5. Spot X API via USB port

    An API for the SpotX so we can initiate txt messages via the USB port. On our boat we have a small PC on the bridge to send emails, check wx, ect. It would be nice if we could use the USB cable to trigger the SpotX to send a normal text message. If I see correctly, the SpotX already emulates a COM port, so basically we would just need the command added to the unit to construct and send a message. Getting signal strength or the ability to pull msgs from the unit would also just be too cool…

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  6. Explain where to find ESN and Auth Code on all devices

    Tell people where the Auth Number is. You say where to find the ESN why not tell them where the Auth is.

    5 votes
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  7. More characters in Predefined and Help SPOT Message

    Please add more characters to Help/SPOT SOV message. 110 is not enough to include local contacts in case of a non life threating event.

    4 votes
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    1 comment  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make your website my account page mobile friendly please!

    Please make this site mobile friendly so we can edit on the go!

    27 votes
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    5 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  9. Website & App

    Your website and app are super clunky. You would sell more products if your website and apps didn't look and function like they were from the 1990's.

    If you'd like help. I work for a company that can handle those exact needs. Raizlabs in Oakland California.

    Thank you!

    21 votes
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    8 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  10. Multiple check-in profiles for SPOT X

    Please bring back the ability to create and store multiple check-in profiles. This was available on my first generation Spot device. I could have various check-in choices depending on what I was doing that day, ie horseback riding, motorcycle, fishing. That way only people who were associated with that type of activity would receive notification, plus I didn't have to update my list each time I returned to an activity.

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  11. Spot Gen3 to message SpotX

    I have both a SpotX and a Spot Gen3. Spot Gen3 requires a Phone Carrier name to add it to the contact list. I wish to be able to have the Spot Gen3 to send my pre-made message to SpotX

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  12. Be able send a SMS to SPOTX from sharepage

    while people are viewing share page have the ability to share message back to the spotx. weather via email or SMS.

    6 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  13. External antennae for vehicles

    I live in Wyoming. I use my SPOTX while out in the bush.. I really need an external antennae.. Right now I have Velcro on the A-pillar of my truck and still lose tracking points.

    6 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  14. Global setting for adding GPS coordinates and Altitude to messages

    Just a nice-to-have: most of the time, I send my lat/lng and alt when texting from my Spot X. It'd be if there was a global setting to check these boxes by default when I create a new message (and I could then uncheck them manually for a specific message).

    I want to thank the Spot X devs for listening to customer feedback. You've been really responsive in incorporating our ideas and I really appreciate it.

    10 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow Spot to Spot comm included like predefined messages

    If messages between Spot devices were included like predefined messages(no cost) then friends of people with Spot would be more likely to purchase Spot to communicate with each other

    7 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  16. True north option

    Hello, so I would like you to make a change to your navigation tab. would it be possible to add the option'TRUE NORTH 'in the REFERENCE FOR NORTH tab. The reason is that, when one works with a compass that has been preset with a 20 degree declination for example, it is the option that comes closest in this circumstance. Garmin gps are equipped with this option. thank you in advance and I like my spotX.

    2 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow more contacts to be stored on the device

    You allow over 200 waypoints but only 70 contacts. I will never use that many waypoints. More contacts would be great

    7 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  18. 80 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow firmware update over the air

    I only use smartphones and tablets, so I cannot download the firmware updater to update my device. I always need to do this using someone else's computer.
    Allowing device firmware to be updated over the air would be great.

    87 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  20. FIX Spot X incompatibility with Inmarsat and Iridium Devices

    We originally had a Global Star Sat. Phone. When they discontinued their Monthly Service Plans and forced yearly contacts on us the phone became cost prohibitive as it was only need 3-4 months a year. Global Star suggested the Spot X as an alternative.
    Having just text capability to our remote ranch would be acceptable so we chose the Spot X. However, our Partners have Inmarsat devices. We just found out that your device (Spot X) is incompatible with both the Inmarsat and Iridium devices even though we can text to them using regular cell phone service when its’ available. …

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
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