Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. SPOT App necessary updates

    The SPOT app does some things good, but it has plenty of opportunity for improvement. The following "bad" are things to fix:

    Bad - Can only access one spot account. So if you have multiple loved ones who carry SPOT and have different accounts, this app can only show one of them at a time. And reconfiguring for another account is work.

    Bad - Doesn't highlight the latest track/OK point. If the latest point blinked, then you could easily tell where the person was without having to zoom in and read the time-stamp on each message.

    Bad - Only works…

    36 votes
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    10 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  2. Hi There, long & lat on & off

    should be in the system settings..

    3 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  3. Move the cookie pref button

    I can’t click on the register button due to the cookie button on my mobile phone and it is incredibly frustrating.

    18 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Multiple contacts in messages threads

    When choosing a previous message thread to send another message if there was more than one person in the original message it will only select one recipient. It should send to the same group of recipients

    8 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  5. No minute sat plan

    So many people have drop using Globalstar because you kept jacking up the cost. Most backcountry users just want it there for emergencies and wouldn't mind paying more if minutes are actually used. Bring back a low cost plan

    5 votes
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    2 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  6. Reduced fees for Veterans (Canadian and American).

    A reduced fee for those who are serving or have served in the military would be a nice touch. Perhaps also add first responders.

    38 votes
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    planned  ·  4 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Need a way to record wind especially for sailing

    have the ability to see the wind direction like old radar feature help sailing.

    2 votes
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    0 comments  ·  Sat-Fi2  ·  Flag idea as inappropriate…  ·  Admin →
  9. SEND SPOT TEXT MESSAGES WITH A LINK

    It would be most helpful when a text message is sent via SPOT if the geographic coordinates were sent as an internet link. As it is now the text message comes through with numbers that have to be cut and pasted in google in order to see where the message was sent from.

    11 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  10. Contact number

    Wont let me both hold the account and be the primary contact even though i selected to not be the user

    2 votes
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    1 comment  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow multiple device activation in my spot account.

    Allow multiple device activation instead of one by one.

    2 votes
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  12. SpotX incoming notification should be higher-pitch and easier to hear

    When SpotX fetches a new incoming message it makes a fairly low tone and dim sound. This should be at least be changeable.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Instructions on how to use SOV

    I just added the SOV service, and had to call tech support to figure out how to use it. On the device setting page, it has me "UPDATE YOUR SPOT S.O.V. PROFILE" with two phone numbers, but no explanation about whether I should include the SPOT device number or a cell number or my emergency contact's phone number. Please include instructions on that page.

    Your tech person explained, but also said that the Nation Safe Drivers may not know that my SPOT device is text only, so I should include a cell number. Since you have a contract with them,…

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  14. Create messages before rental

    Make the message to be created prior to start date with a single test spot message to confirm it's working

    1 vote
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    0 comments  ·  Rental / On Demand  ·  Flag idea as inappropriate…  ·  Admin →
  15. contact detail in message thread

    When opening an existing message from message thread it shows name of contact but doesn't tell you if its the phone number or email for that contact

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow Spot to Spot comm included like predefined messages

    If messages between Spot devices were included like predefined messages(no cost) then friends of people with Spot would be more likely to purchase Spot to communicate with each other

    3 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  17. Wireless firmware update

    I just paid for a SPOT X, then paid for activation , and for a service plan, and for GEOS … and cannot use my device because my computer’s OS is too old to manage the firmware updatefile. So I need to buy a new computer, or find a friend.
    Surely any device that can communicate by satellite can be tweaked to support wireless firmware update?

    10 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  18. feedback on spot x

    recently completed a 8 day backcountry ultra endurance race. My spot x was set on 30 min tracking. I started out with it inside a phone bag for extra protection but they told me that it wasn't transmitting so I removed it from the bag and it began working fine. the problems I had were: 1. battery only lasted about 3 days and I had to charge it up twice during the event (luckily I had capacity for this) 2. the charging usb cover is very cheaply attached and would come open during the course of the day forcing me…

    13 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  19. True north option

    Hello, so I would like you to make a change to your navigation tab. would it be possible to add the option'TRUE NORTH 'in the REFERENCE FOR NORTH tab. The reason is that, when one works with a compass that has been preset with a 20 degree declination for example, it is the option that comes closest in this circumstance. Garmin gps are equipped with this option. thank you in advance and I like my spotX.

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  20. Link to Google maps on messages sent to phone

    When messages are sent to email if you open the second link on your phone. It opens Google maps which will show where you are in relation to the pin sent from Spot. Would be great to have this link sent to phone recipients.

    5 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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