Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. Bug: FROZEN DEVICE AFTER POWER DIES, CANNOT REFLASH FIRWARE

    My SPOTX refused to recharge and reboot after the power died. The SpotX firmware updated does not recognized the device. It appears to be completely dead. What remedy is there for this?

    1 vote
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    0 comments  ·  Firmware  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to send messages through Whatsapp

    To send mensages over Whatsapp. Most cellphones in Brazil will not respond a SMS to USA without a special plan contracted

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  3. Show percentage of battery left

    I like to check the level of juice left in my tracking device battery. I like to know when it sends the low battery alert how much time before it sleeps?

    1 vote
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  4. Stealth mode for Gen3

    Been a while since I've used a Gen3 but I'm surprised you still have all the flashing lights. Good if you need to locate it in the dark. However when you are using it as a motion activated tracking device like the trace the lights give unwanted visibility and use batteries unnecessarily. You could have a stealth mode which people could choose like dock mode. It would shut off the lights like the trace when it is active

    3 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow update for units on Chromebook as well as Mac or windows

    Allow update for units on Chromebook ... why just written for windows and Mac? Lots of us are on the go, and not always able to access those options. I bout my units and flew over to Bahamas to install. Now I find that the units need to be “ updated “ by plugging into USB port on Mac or a windows computer. I don’t have access to either, so I’m not able to use them.

    1 vote
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  6. Go back to old format. Do not need new features.

    Go back to old format do not need new features

    1 vote
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    Merged  ·  0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  7. Wrap on predefined messages list on SPOT X

    Make it possible to go to bottom of 14 messages by pressing up when on the first message and back by pressing down

    11 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ordeing when logged in

    When I am logged in, and want to order a new Spot there is no way to that page and no way to use the data entered to be in my order . . I have to tryp it all again . . everything should in in the logged in portal.

    2 votes
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  9. Facebook page posts should include the message as text

    I know Facebook policy changes removed the ability to post to a personal profile, but business Pages are still supported. Unfortunately, the post currently just includes a link to the location, but nothing about the message itself. I think there should at least be the option for including the message text on the post, along with the link.

    1 vote
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  10. WHATSAPP Spot messages

    Hi, is possible configure my SPOT GEN 3 for sending messages to Whatsapp nambers? Outside US the sms have few use, so many people do not see thats...

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  11. 2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Flat bottom on SpotX

    I just want to put in an idea for a small product upgrade. Put a flat bottom on the SpotX since the antenna needs to be straight up, so you can set it on something. With the Bluetooth version, it would be even more useful because you are texting with your phone and don't want to find a place to lean it against. A little clip-on flat bottom for existing ones would be nice as well.

    5 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  13. Update your satellite imagery. The image of Mystic River Connecticut is sometime well before 4/22/2018 (which is the Google Maps Date for t

    Update your satellite imagery. The image of Mystic River Connecticut is sometime well before 4/22/2018 (which is the Google Maps Date for this imagery) - my guess is 2016 or earlier.

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allowing firmware updates without account

    Here's an idea: allow us to update the firmware of our devices without an account. My work has given me a SPOTX and I'm trying to update the firmware. The account is under their name, and I can't login to update firmware. This isn't convenient at all.

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  15. Use the SPOT location in the webapp to determine time zone

    I'm in the Pacific Time Zone looking at the new webapp tracking my SPOT carried by my son make a track within the Pacific Time Zone. But the timestamps are Central Time Zone. The Time Zone Preference in Settings on the findmespot.com website are set to the Pacific Time Zone.

    1 vote
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  16. Show when fetch mode is off on SPOT X

    Have an icon on screen that shows if fetch is off. Thought fetch was on but it had shut off after a reset because of freezing so I did not receive a message until next day

    3 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  17. Shared link history filter doesn't work

    If I create a shared link that should display History Mode for either "24 hour" or "1 day", the resulting linked map does NOT limit the display to the last 24 hours. It shows for all time. Whoever I send the link to would have to to manually go into the map's History Mode setting and reset it to 24 hours to make it work. That seems like a big bug to me.

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  18. Direct debit payment

    Allow the ability to pay by direct debit.

    3 votes
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add Device name or ESN when sending message from Spot Gen3 to Spot X

    When I receive on my SpotX a message from a Spot Gen3 I can't see which Spot has send this message. I own 30 Spot Gen3 .
    I suggest to add the ID of the Spot in the message.

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  20. Issue a Detailed Payment Receipt

    Love the product, love the service! Keep it up!. However, PLEASE issue a more detailed payment receipt. Every time I submit this as a work expense, I get it sent back as there are so few details. Accounting is not my bailey wick, but I don't have this problem with any other receipts! At some point it is going to get rejected and we will be forced to switch to anther provider.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
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