i cannot find a way to remove my master card from billing, I also see no way to end billing and stop all services. I have been on hold for some time to attain this now. very frustrating. it is doubtful we will use globalstar in the future because of this.

SpotX requires the antenna be upright. Most things like stumps ,tables and other things we would normally set Spot down on to send a message are flat. Standing spot is somewhat of a pain in the butt. I taped a triangle shaped piece of plastic to the back of mine

I only use smartphones and tablets, so I cannot download the firmware updater to update my device. I always need to do this using someone else's computer.
Allowing device firmware to be updated over the air would be great.

I use a lot of different profiles, works nice as I go places every year again. In every profile the values I fill in change with the profile.

Please make the SOS big field also profile dependent.
Here I fill in the insuarance stuff which stay the same, but also info about the guide of the group, which is profile dependend.

Thanks for listening, Hans.

GET EITHER TOWBOAT US OR SEA TOW ON BOARD SO WE CAN GET A TOW FROM THEM IF WE ARE OUT OF CELL RANGE. THEY CAN REQUIRE AN ADDITIONAL, EACH TIME, FEE FOR THIS OPTIONAL SERVICE.

You allow over 200 waypoints but only 70 contacts. I will never use that many waypoints. More contacts would be great

If there is a missed payment for any reason, please include the past due amount in the following month’s charges.

If the customer does not have an email address, please send a physical letter asking to update the credit card information if there is a missed payment.

while people are viewing share page have the ability to share message back to the spotx. weather via email or SMS.

I can’t click on the register button due to the cookie button on my mobile phone and it is incredibly frustrating.

Allow multiple device activation instead of one by one.

Wont let me both hold the account and be the primary contact even though i selected to not be the user

This system would be very useful for the military if it used the MGRS system as an option for location. LAT/LON is not as common for ground forces, and is generally not taught.

in-depth video on how the compass works and how to use it on the SPOTX.

When powering down it sometimes will goto another screen that says active processes and you need to push enter again to shut down. Not a problem if you can see it. But if you are in a dark tent with the backlight on, when you push power off the backlight goes out not allowing you to see if it actually powered off or if it is holding on the active processes screen

Your Systems are incompatible with european debit card payments

should be in the system settings..

A reduced fee for those who are serving or have served in the military would be a nice touch. Perhaps also add first responders.