I too have been a spot user for over 12 years. The majority of check-ins are for peace of mind for the family but also knowing I have help if I get in trouble. The new mapping system is far too complicated for the average person to check on someone. The old map was simple, login and you can see where the person is without having to go into 2-3 different selections. It would be nice to have the option to go back to the old version.

Thanks for adding an export feature for map data...it was by luck I found it. Instead of it being in a submenu under a submenu under a submenu, place it on the results bar. A button for each: KML, GPX, PDF, Excel...simple but effective....

Merge/Sync Spot contacs + waypoints in the devices settings with new Spot Maps contacts and places. Acutally i have to maintain the same contacts and waypoints twice.
The waypoint creation in the device settings screen is horrorable bad!!

Twitter posts include the message text, but Facebook page posts just show the location link. Can you add the message text to the FB posts, as well, please?

It make sense to have a hybrid device with satellite uplink and gsm/lte uplink including a dedicated phone number. the device can switch between the two services to forwared the messages.

it's useless without trails from topo maps

Increase message character limit to 160.

Spot-X Firmware Update / Network Operations Update

I want remote high speed 100 gig month mobile internet for day trading .

Use Apple's Critical Alerts so iPhone & iPad users get notifications even if their device is in Do Not Disturb mode. Then, if a boat or vehicle gets stolen in the middle of the night – when our iPhones are typically on Do Not Disturb – the alert will come through and I can take action immediately. See https://www.howtogeek.com/412925/what-are-critical-alerts-on-iphone-and-ipad-and-how-do-i-enable-them/

your location history page:

https://login.findmespot.com/spot-main-web/myaccount/locations/history.html

only shows a small number of data points .. even though my filter is set for a week .. so i can't see or download a larger set of position data ?

when you send a GPS coordinate to someone, the link it brings them to does not have any options to open it in google maps. so that they can't navigate to it.

it should just send them to a Google maps link instead of a Spot landing page with a google map inside of it. makes it too hard for someone to launch those coordinates in google/apple maps and start navigating

I am color blind. Red, Green deficient. The only issue I have, is knowing if the message has gone or not. On the last trip I had one message not go as I could not tell if it was red or green. I shut down the unit too early and the message did not go. Maybe there could be differing colors. (White/Blue)

Bring back My Locations and the ability to delete what waypoints we want. The new web page is horribly cumbersome and hard to use

Since my Spotx malfunctioned a while ago and message notifications were not coming in then notifications all came in at once, I have not been able to zero message notification. Need a way to mark all as read just to get rid of the notification

Allow update for units on Chromebook ... why just written for windows and Mac? Lots of us are on the go, and not always able to access those options. I bout my units and flew over to Bahamas to install. Now I find that the units need to be “ updated “ by plugging into USB port on Mac or a windows computer. I don’t have access to either, so I’m not able to use them.

Tell us how much needs to be downloaded and what percentage has been downloaded

It would be nice (and help folks who are on limited data) if the firmware updater gave information on the size of the updates that need to be downloaded. And telling us what percent has been downloaded during the process would help us decide if we need to babysit the device or should go do some other chore while waiting.

Keep my account info even after my term has lapsed. I went to reactivate today, my login still worked, but my device info had been deleted. This is poor service.

Spot App (for iPhone).
I use my SPOT3 for various activities (motorbike riding. 4WDing, camping) and would to be able to tailor the SOS message information from the iPhone app rather message profiles at https://login.findmespot.com/