Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. SPOT pouch

    develop a pouch were the user can keep spare batteries and the USB cable. this way when out in the filed the user has all needed equipment to update and repower the tracker.

    6 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  2. waterproof

    Spot Gen4 completely sealed and waterproof to 30 metres (Kayaking)
    Internal rechargeable Lithium battery with a week or 2 of life.
    Wireless charging or sealed small round 5 Volt charge port with plug.
    Bluetooth connection to phone for updating settings and firmware.

    8 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  3. Provide the ability to select a start date when doing a first time plan activation

    Provide the ability to select a start date for plan activation. This allows folks to plan their trip in advance. Better customer service as opposed to cramming to avoid being charged for a full month on a flex plan when there are only a few days left in a month.

    1 vote
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    1 comment  ·  SPOT Billing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow update for units on Chromebook as well as Mac or windows

    Allow update for units on Chromebook ... why just written for windows and Mac? Lots of us are on the go, and not always able to access those options. I bout my units and flew over to Bahamas to install. Now I find that the units need to be “ updated “ by plugging into USB port on Mac or a windows computer. I don’t have access to either, so I’m not able to use them.

    4 votes
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    3 comments  ·  Firmware  ·  Flag idea as inappropriate…  ·  Admin →
  5. Lights on the SPOT devices not user friendly for color blind

    I am color blind. Red, Green deficient. The only issue I have, is knowing if the message has gone or not. On the last trip I had one message not go as I could not tell if it was red or green. I shut down the unit too early and the message did not go. Maybe there could be differing colors. (White/Blue)

    1 vote
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. Should be easier to activate your new spot on the website. I would think you would have a big button that says "Activate Your Spot"

    Should be easier to activate your new spot on the website. I would think you would have a big button that says "Activate Your Spot" somewhere easy to find. The website not super user friendly & that is your subscription part of your business. I would think it would be super easy...

    1 vote
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  7. The new topo map is terrible. Bring back the old high detail topo map

    The new topo map is terrible. Bring back the old high detail topo map

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  8. I need to understand why, in the sms message my friends receive when I “check in” with my device my friends dont get a link anymore?

    I need to understand why, in the sms message my friends receive when I “check in” with my device my friends dont get a link anymore?

    Why did you take this option away ? My friends are really upset with lithos now.

    1 vote
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    Merged  ·  0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to purchase equipment from MyAccount

    Sign in to account and access equipment for purchase and planactivation.

    1 vote
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  10. External Prone sensor sending activating the SOS message

    In disaster areas we need to track personnel sometimes things happen and they become incapacitated. We need a way to activate the SoS via usb or wifi from a prone sensor.

    1 vote
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    0 comments  ·  SPOT Gen4  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to edit SOS contacts via SPOT App

    Spot App (for iPhone).
    I use my SPOT3 for various activities (motorbike riding. 4WDing, camping) and would to be able to tailor the SOS message information from the iPhone app rather message profiles at https://login.findmespot.com/

    2 votes
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    0 comments  ·  SPOT App  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  13. Battery options for SPOT Trace

    We use SPOT trace for monitoring drifting buoys, and we need reliable and lengthy deployments. We have tested the use of different lithium batteries that provide extended deployments and would love it if SPOT would provide options for those of us who might need the extended use in these remote environments.

    4 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  14. Why is the new mapping system almost universally reviled in the reviews over the old system?

    Why is this new mapping system getting such hugely poor reviews when compared to the old system??

    6 votes
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    Merged  ·  1 comment  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  15. Fire 'effective managers'. Make "export data" easily accessible.

    Make 'export csv' option instead of Excel format. If you want to preserve Exel format, then make columns for Lat and Long separate, not lumped with comma separation within one cell. These data are not digestable for other software.
    Add export as shape file and preserve time format.
    Data in 'Activity report' are in reverse chronological order, whereas in the 'exported' to Excel form the chronology is normal. Make it consistent.
    In kml export instead of <name> as the 'Asset name' use time stamp. In this case, in critical situation, the chronology would be visible without individual clicks.
    Send 'effective…

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  16. Integrate with SarTopo mapping

    When tracking or otherwise I would like my Spot Gen3 to send my tracking location updates to my SarTopo map as a Locator.

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  17. Import KML to my SPOT X

    Allow us to import way points into our spot x, using kml files. I'm not the only person wanting this simple function

    1 vote
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  18. Map lines should indicate direction

    Map presentation of message history should indicate direction when lines are draw between points. This will ease the understanding of the route taken.

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  19. Provide SPOT X User Guide in Italian

    Wondering if does exist a SPOT X user manual in Italian language???If not can you provide one?
    Regards

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  20. Spot-x firmware / network upgrade 140 character limit to 160 character limit.

    Increase message character limit to 160.

    Spot-X Firmware Update / Network Operations Update

    5 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
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