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  1. 1 vote
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      0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
    • Small coin size,waterproof and solar charged GPS

      For tracking expectant mothers,in medical field

      1 vote
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        0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
      • Please add quick start guide link

        There is a user guide link on the customization page. Please add quick start guide link there.

        1 vote
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          0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
        • Spot has become like any other telco company. Only concerned about profits rather than quality service.

          Spot is big on profit and low on customer care. They behave like any other telco company. They hike the price, you phone up to cancel and they start to negotiate. What an unprofessional approach for a company that should focus on improving services rather than profits.

          3 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • When sending an alert to do a firmware update, include the new version#

            When sending out an Email or social media post about a new Spot3 firmware version#, especially when you send out multiple such reminders about the same exact update, please include the version# of the new version in the alert, so users can quickly check whether they have already installed it. I've now seen 3 separate alerts for the 8/17/18 update to version 010400-010200-010200-010200, and none of them have mentioned the new version#, thereby requiring me to waste time repeatedly re-running the updater, just to be sure I'm still up to date.

            4 votes
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              0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
              • Add voice contact number

                All in all just a terrible website. Can’t get rid of the cookie banner in the display the feedback tab works sometimes there is absolutely no contact information you have a credit card on file for me that is voided it was compromised I was trying to enter a new credit card and field as I’ve said, and absolutely horrible website

                2 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Improve service & pricing before OneWeb and SpaceX make SPOT obsolete in a couple years

                  Both of those companies are engaged in projects to fill the sky with thousands of broadband Internet providing satellites with initial offerings beginning in 2019 for OneWeb and 2020 for SpaceX. Virtually every ISP along with companies offering services such as SPOT will become obsolete. Times change and I don't see how Globalstar and SPOT will survive without some extraordinary type of new features and capabilities at a price point requiring only pocket change to compete with the pricing that will be offered by the space companies.

                  3 votes
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                    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                  • Improve your customer service. Web site says support available "24/7". Why did I have to wait 90 minutes on hold, on September 2?

                    When Customer service does finally answer - they do NOT DO what they say they are going to do ie: No One cancelled a device order for me, so now I have 2 Spot X's, and No One bothered to send the promised return label so I could return the extra one. They just don't bother! incredible. So today I have been promised another label, and I did receive a confirmation number this time...time will tell.

                    1 vote
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                      0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                    • Distance between spot and speed ?

                      Another useful information would be to have in the table the distance between two spots (and optionnaly the speed).

                      Best wishes, Marc

                      1 vote
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                        0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                      • feedback on spot x

                        recently completed a 8 day backcountry ultra endurance race. My spot x was set on 30 min tracking. I started out with it inside a phone bag for extra protection but they told me that it wasn't transmitting so I removed it from the bag and it began working fine. the problems I had were: 1. battery only lasted about 3 days and I had to charge it up twice during the event (luckily I had capacity for this) 2. the charging usb cover is very cheaply attached and would come open during the course of the day forcing me…

                        7 votes
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                          0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                        • Maybe bulld one that actually works

                          Both tracers stopped giving me signals or updates for the past four days although both are on and active and moving across country as i type.

                          2 votes
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                            0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
                          • My Locations - Map - Improve display and filters

                            I have never experienced a worse user interface. I'm trying to use this data for a world record certification and it's impossible to set the times on the map. I've tried using Chrome and Firefox. When I try and set dates and times for the filter, I can set the date but not the times. The boxes appear but you can't put data in them to change the time. I've got to be honest, this is terrible.

                            1 vote
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                              0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                            • Need someway to lock the keyboard.

                              Had iPhoneX and SpotX in same belt case. Sent an SOS by removing and replacing the iPhoneX in the case. The iPhoneX must have rubbed the center button and direction buttons. Wasn't good to find out when the Sherrif's deputy arrived at my location. The GPS coordinates were 1/2 mile off. The Sherrif's Deputy found my exact location by searching the tax records. Now thinking if I should stake my life on this device while sailing along the coast. All other features work but it's slow and not accurate.

                              1 vote
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                                1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                              • Indicate when a check-in message was actually sent, not before

                                The current behavior of the green "sent" indicator lighting up even when a check-in message was not ACTUALLY sent is EXTREMELY misleading and nearly caused an unnecessary emergency call on a recent trip. The "20 minute (and more) delay" is not widely advertised nor widely known. This specific behavior is causing me to start shopping for a different device.

                                3 votes
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                                  0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                • Battery Charge

                                  I do not think the battery will last 10 days. After 2 days of continues hiking at 30 min tracking and turning the device off at night it went from 4 bars to 2 bars. The temp range was between 50ºf and 80ºf.

                                  5 votes
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                                    3 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Prices wont show

                                    when setting up a new account, the website wont show me the subscription plans, so I cant complete my account or use my new Spot X. Later on, it says "internal error" please try again later.

                                    2 votes
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                                      0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Contact entry for S.O.V. has a blank name

                                      Bugfix req'd. The S.O.V. entry in my contact list does not have a name (i.e. a text label for first or last name) associated with it. It does appear as expected at the top of the contact list, but appears as a blank entry with an '@' on the right side of the screen.

                                      Additional odd behaviour: if I select a different contact name (e.g. I choose a friend from my contact list), edit the message, and then return to select contact names, the S.O.V. entry at the top of the list is labelled with my friend's name; there is…

                                      3 votes
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                                        1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 3 votes
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                                          0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow for Multiple Preset Messages

                                          Allow the custom and check in buttons to send more than one per-drafted message. Press check in for message one (I’m ok) Double press check in for message two (Going to sleep). This would allow for 4 total messages to better communicate. You could even make it a button combination like hold down power and check in for four five seconds for message preset two etc

                                          3 votes
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                                            0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
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