Welcome to My Voice for Globalstar and SPOT
We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.
Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.
My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.
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Expand duplex coverage in Africa
Africa on the coverage map is not covered.
1 vote -
External antennae for vehicles
I live in Wyoming. I use my SPOTX while out in the bush.. I really need an external antennae.. Right now I have Velcro on the A-pillar of my truck and still lose tracking points.
2 votes -
Number of spots on map in the table ?
One good information is to have the number of each spot visisble on the map in the table. more easy to identify what we want to map.
Another point is to eliminate the "Share" object that prevent us on amc and android to click on + and - or the street view icon. Please ...
Impossible to zoom to without a mouse ...
Best wishes, Marc
7 votes -
Set the time from satellite
What I expected: Time would set itself periodically from the satellite(s)
What happened: The device continually showed it was 2010
Details: To save battery, this could happen on first power-on after syncing, then only whenever contact with the GPS happened.
I'd expect several "levels" of configuration:
1) Get everything from the satellite, use my location to find the right timezone.
2) Let me specify the time zone.
3) Let me specify everything.23 votes -
Message profile icons should match buttons on the devices
It is not clear (not user friendly) when I am trying to program the messages/contacts on the message profile menu because the names on these tabs are different from the names on the device buttons.
It would be much easier if there was a way of virtually clicking on the buttons on an image of our devices to know what button we are programming.
1 vote -
how do I find ESN and authentication code on the box?
where do I find the authentication code? Or the ESN on the box? One of the 2 I don't find.. so can't login!
1 vote -
Provide smaller yearly plans. We only use is for emergency use on our ranch and the Galaxy 1200 is far too expensive. Amy Taylor acct#1.5034
Smaller minute rate plans.
5 votes -
5 votes
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Other valid VISA payment options.
More payment options - debit Visa cards. I have such a card that is recognized by other companies/websites as a VALID VISA card. Payment is directly taken from my bank account, regardless of account. Unable to complete the transaction to pay my account.
2 votes -
I would like to be able to either show live tracking on the Adventures page, or be able to load a route and waypoints onto the Share page
I would like a way for family and friends to view my progress on a designated route that I upload or create. This would give them a better idea of progress, and if I've deviated from the route. Really important in adventure racing. A dot on a map doesn't do much for people who don't live in Alaska.
1 vote -
Extend contact search found under 'Contacts' tile to 'Create Message'
On the 'Contacts' tile, if you press a letter/number on the keyboard, SpotX will bring up a shortlist of contacts starting with that character, making it much easier to find a contact without endless scrolling. Please extend this same search feature to selection of a contact under the 'Create Message' tile (and also everywhere else, like the create message icon in 'Messages', and creation of a predefined message under Messages>Predefined).
*Yes, the workaround is to simply create a message from the 'Contacts' tile. But, it'd be nice to have a consistent UI.
And: thanks, again to the devs for listening…
3 votes -
Use of multiple devices
If we could switch between devices ourselves it would save Spot time. Having multiple devices can be very expensive. In many cases we don't use multiple devices at the same time. For example, I have a daughter that lives in Banff and goes out on trips occasionally and has a Gen2, I also have a son who lives at home in Strathmore(2hrs from Banff), he occasionally goes snowmobiling and takes a Gen2. If I could switch between devices myself it would save me having to call in to have your guys do it. Same idea would work for Trace but…
2 votes -
spot trace for drones.
a lightweight spot trace under 30g. for drone use. drone market is booming. and all drone trackers on market are cell tower base. a satellite tracker is way better. can be marketed for unlimited other uses. small lipo batteries will do the trick.
5 votes -
19 votes
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Spot HUG customized sensor names
Spot HUG devices NEED custom sensor names. You used to have this. Why the change?? Change it back.
1 vote -
Develop a SPOT app tha could be downloaded onto a smartphone and not have to have the SPOT device
I would like to see an app for a smartphone that would allow the user to emulate the SPOT device instead of having to purchase and carry the SPOT device.
23 votes -
Tracker for Alzheimers patients
Do you have a a spot that can be used by people with Alzheimer's? to be tracked by loved ones in case of need? different from adventurers, the Alzheimer's carrier would have to stay with the 24h spot on. If it does not serve this purpose is a suggestion of a new product, with long battery life requirements, tracked 24 hours every day through an application or login to the computer.
1 vote -
Allow for Multiple Preset Messages
Allow the custom and check in buttons to send more than one per-drafted message. Press check in for message one (I’m ok) Double press check in for message two (Going to sleep). This would allow for 4 total messages to better communicate. You could even make it a button combination like hold down power and check in for four five seconds for message preset two etc
7 votes -
Have the web page go back to the same image (satellite, track, etc) that you were on last when reloading after expiration of site
When you're checking tracks the web page goes back to the beginning, does not go back to where you left the last time - i.e. on satellite view, how much enlargement, etc. It would be great if I didn't have to start over every time I checked a track.
1 vote -
20 votes
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