Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  • Hot ideas
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  • My feedback
  1. Service coverage information

    Could you add a section that tells me what insurance / covered rescue services I have registered / paid for?

    1 vote
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      0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
    • Health Feature SpotX

      add the ability to track steps on SPOTX so can use it as an exercise device.

      1 vote
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        0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
      • Access weather forecasts

        Ability to receive daily text weather forecast for a specific area by simple plug in of an ipad

        8 votes
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          1 comment  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
        • I think it would be nice to be able to print the screen with the locations sent during the day

          I think it would be nice to be able to print the screen with the locations sent during the day

          1 vote
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            0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
          • Spot X

            Forward / Copie - text message and email. I would love to have messages which are sent to my spot device to be sent to my phone as well. This would be extremely useful when the device is not active. ( Currently there is an option for 72h but ideally, if it could be sooner it would be better )

            1 vote
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              0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
            • Fewer Lapses in Coverage

              Well, apparently it shows last 3 days only... I started cycling in Puerto Montt on Sunday...

              Regarding tracking every 10min, it’s just extremely unreliable. As a safety device, it just doesn’t work if it does not send any position for 30 or 40min... Have a look at the gaps on the picture...

              image1.png

              Should I believe I will have Satellite reception if I ever need it...? Well, after 5 days the so-called peace of mind is gone...

              This is a friend mine using an InReach: no gaps, 100% reliable, Iridium satellites...

              image2.pngimage3.pngimage4.png

              Nothing further. Best regards...

              1 vote
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                0 comments  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
              • Place SPOT Icons next to message edit tabs

                Put the corresponding SPOT Icon next to the message tab on the edit webpage tab.

                1 vote
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                  0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
                  • Antenna

                    on the x spot, the antenna is too fragile at the base, the in reach of garmin seems much more resistant. it would be something to see again in your next project, thank you

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • To identify my current usage/balance on my plan

                      I would like to be able to immediately identify my current usage/balance directly from my Sat Phone.

                      14 votes
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                        0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
                      • Outstanding customer service!

                        I recently used your customer service and hand an outstanding representative who assisted me. My problem was operator error, and your representative helped me immediately after verifying my information. What a great asset to your company!! I continue to recommend friends to your product and your customer service continued to solidify my actions.

                        1 vote
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                          0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                        • get rid of cookie asking thing

                          maybe come up with some way that the site saves my "cookie" preferences as every god dam time I load teh page it asks me to provide my cookie preference and every time I save them ? WTF

                          6 votes
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                            0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                          • how do I find my milage?

                            Is there a way to see how many miles/km were tracked?

                            1 vote
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                              0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                            • app

                              If the Spot App could be used by others to view the map updates that would be awesome. Then loved ones can "participate" with the adventure from their smartphones.

                              The current website to share location info works fine for a computer, but is very difficult for smartphone users.

                              1 vote
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                                0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                              • Associate a *.gpx file to the map

                                Improve in the map the possibliity to associate a *.gpx file would be great, because is importante for us know if someone is off the track.

                                2 votes
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                                  0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                • One that works

                                  One that wil pick me up anywhere in the world

                                  1 vote
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                                    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                  • make webpage work

                                    step 3 will not let me continue on chrome

                                    1 vote
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                                      0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                                    • the web interface sucks. too hard to use on a phone.

                                      Would like to see a contact phone book with drop-down pick list so it is east to change contacts to be notified and not have to re-enter contact details for each button.

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add a stepcounter to the SPOT X or any new SPOT as a feature that can be enabled/disabled.

                                        The SPOT is used by outdoors people it would be nice to have this device include a counter of sorts for those that would like to utilize that feature. It could also be used to measure a step count during a specific trip/adventure.

                                        1 vote
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                                          0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                        • website confusion

                                          Device has custom on left and checkin / OK on right.
                                          Web page has Check In WITHOUT BEING FOLLOWED BY OK above
                                          Custom.
                                          Solution ADD OK after words Check In on web page. and preferably
                                          put Custom above Check In / OK.

                                          1 vote
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                                            0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
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