All I wanted to do was add another e-mail to those who're notified of my location, but your instruction were convoluted/incorrect and clear as mud! C'mon! I shouldn't have to wade so deeply into your system and FAQs to do something so simple!

My idea is to for you to accurately map my data points at the time interval I have specified. I have it set to 5 minutes and the last tracking was done at the 10 minute interval. Also you say that the Gen 3 has a motion detector in it so it will only send data points when I am moving.,..,.,.,.,.,well if you look at my last track there was a time when the bike was not moving but 4 datapoints were still transmitted. I am not very happy with you folks

I’ve gone through the steps, but nowhere do I see a confirmation that my Trace was successfully activated.

i cannot find a way to remove my master card from billing, I also see no way to end billing and stop all services. I have been on hold for some time to attain this now. very frustrating. it is doubtful we will use globalstar in the future because of this.

battery indicator, would be good to know if i should change the batteries before they die when i need it most

Many issues with the texting on the SPOT X on my week long trip last week.

1. 90% of the time the bubble always has a "?", So you don't know if it went through until someone answers the text.

2. You see a new text from someone go to open it and it isn't there. Back to previous screen and you can see the preview of the new text still

3. Takes forever to process the texts. I got responses from a text before it was done processing it

My expectation based on the information currently provided is that data collected from my device within the timeframe specified in the dropdown would appear on my share page. However, after talking with customer support, I was informed that is not that case. The share page ONLY shares data collected AFTER the share page was created and that is within the timeframe specified in the dropdown. This should be clearly explained on the create dialog page.

Create a "pause" feature for trace. If I want to go fishing, I should be able to pull up the spot app, click pause, and when ready, click resume to continue receiving alerts

Ability to add a external sensor such as door switch. That would be great for a boat. I heard vibration sensor is not sensitive enough to send an alert if someone climbs on my boat while on the trailer in a parking lot. Its hard to find a boat alarm with enough range for hotels. It would be a huge seller!!!

Credit for unused minutes!

I'm so tired of running my copy of the downloader, connecting, and being told I have to manually download a new version because mine is out of date. This happens not on occasion but all the time. Please download a new version and install it automatically.

Always show the Spot trace last location on map even after the messages have been clear.

The keys are small and I have to hit them with my fingernail. If they were not so slippery it would be a lot easier.

Just purchased 2 and within 3 minutes I AM HATING this company already. I clicked on extend TIME and you wiped out my FORM ... NOW I am wasting even more time with this. Totally bad CSR process.

possible offer induction charging on spotx that way don't have keep opening the usb cover on the bottom of the device.

The center button for the trackpad on the SPOTX should be ORANGE or have a symbol on it to make troubleshooting for customer easier. And add arrows to the other buttons for up, down, left, and right.