When you're checking tracks the web page goes back to the beginning, does not go back to where you left the last time - i.e. on satellite view, how much enlargement, etc. It would be great if I didn't have to start over every time I checked a track.

When sending a predefined message, the "cursor" should land on the address book icon on the To: line. Adding elevation and lat/long should default to the last choices made. That is, if the last message included lat/long but no elevation, the next message would have lat/long selected but not elevation.Barring that, dropping the cursor on the Send icon means backing up twice to add elevation and lat/long before sending.

Please make an app that I can use to track my husband from his Spot X as a computer is not always available to me.

One good information is to have the number of each spot visisble on the map in the table. more easy to identify what we want to map.

Another point is to eliminate the "Share" object that prevent us on amc and android to click on + and - or the street view icon. Please ...

Impossible to zoom to without a mouse ...

Best wishes, Marc

J'aimerais savoir quand les guides en français seront disponibles afin de pouvoir bien utiliser mon spotx car actuellement j'ai des difficultés à comprendre l'anglais.

Like to get the company do a full detail on youtube on and about your own web page from seeing the tracks and to see all and the details and tips and tricks there is nothing to make it better to understand

How about a phone number on the billing page in case a customer has a question. Instead of the message that reads do not reply to this email. My phone has been broken since may, after numerous calls I was told I would be giving a number so that I could send it in and never received it. Sold the phone in a yard sale hopefully the new owner can find the part for it.

No Guide on how to create a share page

Forward / Copie - text message and email. I would love to have messages which are sent to my spot device to be sent to my phone as well. This would be extremely useful when the device is not active. ( Currently there is an option for 72h but ideally, if it could be sooner it would be better )

Allow the custom and check in buttons to send more than one per-drafted message. Press check in for message one (I’m ok) Double press check in for message two (Going to sleep). This would allow for 4 total messages to better communicate. You could even make it a button combination like hold down power and check in for four five seconds for message preset two etc

I purchased my Sat-Fi2 through a reseller. I found out during a support call that my device is registered as belonging to the reseller. Because of this I am unable to log in to the website and check my usage or configure device options. Will this feature be made available for those of us who purchased through a reseller?

Spot is big on profit and low on customer care. They behave like any other telco company. They hike the price, you phone up to cancel and they start to negotiate. What an unprofessional approach for a company that should focus on improving services rather than profits.

Make a video tutorial explaining all of the functions and the web-interface options, they are not intuitive, explain each option. I spent a lot of time on chat with your tech that could have been done proactively with a video

Make all downloads available in the Support section of the website, instead of making us dig around in the individual product pages.

So we pay for all spam received. Blacklisting is useless since spammers change the numbers they send from.
Provide option to whitelist all contacts and every phone number we have sent a message to, blocking others.
Remember in an emergency, we need to permit messages from an unknown SAR or park staff. How would that work in the field without a web interface? Best to automatically turn off spam prevention after SOS button is pressed.

I have a terrible time trying to get the buttons on my Spot X to respond. I have to push and push and push before anything happens. I'm ready to return the unit I bought and get the more expensive Garmin device just to reduce operating frustratoin.

I'm so tired of running my copy of the downloader, connecting, and being told I have to manually download a new version because mine is out of date. This happens not on occasion but all the time. Please download a new version and install it automatically.

Change the microUSB charge connector on the Spot X to a USB C connector, so it won't matter which way up you plug it in.