Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. Make it easy to share a map

    It is very hard to find how to share a map. I am defeated! I see others have been as well.

    I agree that the coordinates on an SMS checkin message don't work with Google

    1 vote
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    Merged  ·  0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  2. Topo Maps in SPOT X

    Do you ever plan on including topo maps for better navigation on the SPOT X? I received my SPOT X last week and have been testing it out. I like it a lot, especially the built-in keyboard but the topo maps would help a lot with navigating.

    Rick

    7 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  3. Push notifications from app

    Since we are limited to 10 contacts (phone numbers + emails), I would like to be able receive push notifications from the app whenever the user prompts the SPOT device to send a custom or check-in message.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    0 comments  ·  Sat-Fi2  ·  Flag idea as inappropriate…  ·  Admin →
  5. Low battery email notification

    Noticed (by chance) that check-in messages indicate when the device has a low battery.

    Much more useful would be if the system were to send a message to the owner of the device, instead of to the check-in recipients (I know I arrived, so I most likely won’t get/read those messages...)

    3 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. Show when fetch mode is off on SPOT X

    Have an icon on screen that shows if fetch is off. Thought fetch was on but it had shut off after a reset because of freezing so I did not receive a message until next day

    6 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  7. Please bring back the old System; the new system just is not practical.

    For us folks that just need to use the SPOT maps, to look back on Journeys, the new system is overly complicated. Please bring back old system, or on new system, have an option to function as previous syste,

    Thank You.

    1 vote
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    Merged  ·  0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  8. Decent activation/payment interface

    Your activation system is awful on findmespot.com. Gives nonspecific errors when there is a credit card problem and then just plain locks up.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. Support for APO AE addresses

    Your website does not allow for APO AE addresses, making it impossible to create an account or activate a device. I am stationed in Germany, where Spot is supposed to provide coverage. If I cannot create an account and activate my device, then I will return it and purchase a Garmin InReach instead.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  10. Simulated output for API-

    We use SPOT for tracking assets, and are developing software to work with the API. It would be helpful to have a simulated API to work with for software development (our spots often do not move, so it is hard to have a stream for software testing).

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  11. SPOT Gen3 to have the ability to not turn off if not in tracking mode

    Users should be able to decide to have spot shutdown or not rather than have the Gen 3 shut down to conserve power after 1 hour if not in tracking mode. Back in 2017 while not using tracking feature but having the unit turned "On" while hiking in heavenly forested area (bad but not impossible satellite coverage) a fall burst fractured my back L1 through L4 vertebrae. As Spot was self powered down I was unable to use the SOS feature. I was not aware at this time the unit was not on and much time had passed before I…

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  12. Improved attachment System

    I find the included velcro strap and weak keychain biner to be floppy and fragile for securing to my pack(s). Yesterday, I lost the device after improvising with paracord, luckily it was tracking and my phone was in service to locate it. I like to use 2-4 anchoring points on the device to enable tethering it flat against a pack or strap, etc. The slots top and bottom are a bit narrow and broad for most fasteners I've tried, including keychain carabiners.

    4 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  13. Difference between basic and advanced mapping alerts

    Please update your documentation to indicate what alerts are available on the different assets (device) and what is the difference between a basic and advanced alert.

    1 vote
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    1 comment  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  14. Unit color option

    Your documentation and tech support recommend units be located where there is direct exposure to a satellite. I keep these on top of my fleet of trucks and I have noticed that they get very hot. Recommend that you allow customers to select a lighter external color, perhaps white or light gray, to reduce heat absorption, which would likely make a difference in unit service longevity and battery life.

    3 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  15. Give discounts for multiple devices on an account

    Some people are willing to have two devices such as spot trace to keep track of assets and Gen2 to wear on their person. Why not give customers a discount for having multiple devices. It would help keep customers with the company longer as we all know it cost more money to bring in new customers than it does to retain an existing customer.

    6 votes
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  16. 3 votes
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  17. Put slide bars in the tracking-position and events screen

    It would be easier to operate and use the position and events list if it had a side slide bar.

    2 votes
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  18. In SPOT My Account, Clearer path to info

    In SPOT My Account, it would be good to have some text indicating the category of information available under the picture of the SPOT device.
    Even "Click Here for More Info" would be helpful. I didn't even know the picture of my device was an actionable icon.

    1 vote
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  19. Support questions on line

    Allow for question to be answer online. Support such as a user forum

    11 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  20. Let us delete each message or position like old format

    Before the update, I could delete each message or those that I wanted to see on the map only. not now

    1 vote
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
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