Welcome to My Voice for Globalstar and SPOT
We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.
Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.
My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.
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Service coverage information
Could you add a section that tells me what insurance / covered rescue services I have registered / paid for?
1 vote -
Health Feature SpotX
add the ability to track steps on SPOTX so can use it as an exercise device.
1 vote -
Access weather forecasts
Ability to receive daily text weather forecast for a specific area by simple plug in of an ipad
8 votes -
I think it would be nice to be able to print the screen with the locations sent during the day
I think it would be nice to be able to print the screen with the locations sent during the day
1 vote -
Spot X
Forward / Copie - text message and email. I would love to have messages which are sent to my spot device to be sent to my phone as well. This would be extremely useful when the device is not active. ( Currently there is an option for 72h but ideally, if it could be sooner it would be better )
1 vote -
Fewer Lapses in Coverage
Well, apparently it shows last 3 days only... I started cycling in Puerto Montt on Sunday...
Regarding tracking every 10min, it’s just extremely unreliable. As a safety device, it just doesn’t work if it does not send any position for 30 or 40min... Have a look at the gaps on the picture...
image1.png
Should I believe I will have Satellite reception if I ever need it...? Well, after 5 days the so-called peace of mind is gone...
This is a friend mine using an InReach: no gaps, 100% reliable, Iridium satellites...
image2.pngimage3.pngimage4.png
Nothing further. Best regards...
1 vote -
Place SPOT Icons next to message edit tabs
Put the corresponding SPOT Icon next to the message tab on the edit webpage tab.
1 vote -
1 vote
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Antenna
on the x spot, the antenna is too fragile at the base, the in reach of garmin seems much more resistant. it would be something to see again in your next project, thank you
1 vote -
To identify my current usage/balance on my plan
I would like to be able to immediately identify my current usage/balance directly from my Sat Phone.
14 votes -
Outstanding customer service!
I recently used your customer service and hand an outstanding representative who assisted me. My problem was operator error, and your representative helped me immediately after verifying my information. What a great asset to your company!! I continue to recommend friends to your product and your customer service continued to solidify my actions.
1 vote -
get rid of cookie asking thing
maybe come up with some way that the site saves my "cookie" preferences as every god dam time I load teh page it asks me to provide my cookie preference and every time I save them ? WTF
6 votes -
how do I find my milage?
Is there a way to see how many miles/km were tracked?
1 vote -
app
If the Spot App could be used by others to view the map updates that would be awesome. Then loved ones can "participate" with the adventure from their smartphones.
The current website to share location info works fine for a computer, but is very difficult for smartphone users.
1 vote -
Associate a *.gpx file to the map
Improve in the map the possibliity to associate a *.gpx file would be great, because is importante for us know if someone is off the track.
2 votes -
One that works
One that wil pick me up anywhere in the world
1 vote -
make webpage work
step 3 will not let me continue on chrome
1 vote -
the web interface sucks. too hard to use on a phone.
Would like to see a contact phone book with drop-down pick list so it is east to change contacts to be notified and not have to re-enter contact details for each button.
1 vote -
Add a stepcounter to the SPOT X or any new SPOT as a feature that can be enabled/disabled.
The SPOT is used by outdoors people it would be nice to have this device include a counter of sorts for those that would like to utilize that feature. It could also be used to measure a step count during a specific trip/adventure.
1 vote -
website confusion
Device has custom on left and checkin / OK on right.
Web page has Check In WITHOUT BEING FOLLOWED BY OK above
Custom.
Solution ADD OK after words Check In on web page. and preferably
put Custom above Check In / OK.1 vote
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