It is very hard to find how to share a map. I am defeated! I see others have been as well.

I agree that the coordinates on an SMS checkin message don't work with Google

Do you ever plan on including topo maps for better navigation on the SPOT X? I received my SPOT X last week and have been testing it out. I like it a lot, especially the built-in keyboard but the topo maps would help a lot with navigating.

Rick

Since we are limited to 10 contacts (phone numbers + emails), I would like to be able receive push notifications from the app whenever the user prompts the SPOT device to send a custom or check-in message.

Noticed (by chance) that check-in messages indicate when the device has a low battery.

Much more useful would be if the system were to send a message to the owner of the device, instead of to the check-in recipients (I know I arrived, so I most likely won’t get/read those messages...)

Have an icon on screen that shows if fetch is off. Thought fetch was on but it had shut off after a reset because of freezing so I did not receive a message until next day

For us folks that just need to use the SPOT maps, to look back on Journeys, the new system is overly complicated. Please bring back old system, or on new system, have an option to function as previous syste,

Thank You.

Your activation system is awful on findmespot.com. Gives nonspecific errors when there is a credit card problem and then just plain locks up.

Your website does not allow for APO AE addresses, making it impossible to create an account or activate a device. I am stationed in Germany, where Spot is supposed to provide coverage. If I cannot create an account and activate my device, then I will return it and purchase a Garmin InReach instead.

We use SPOT for tracking assets, and are developing software to work with the API. It would be helpful to have a simulated API to work with for software development (our spots often do not move, so it is hard to have a stream for software testing).

I find the included velcro strap and weak keychain biner to be floppy and fragile for securing to my pack(s). Yesterday, I lost the device after improvising with paracord, luckily it was tracking and my phone was in service to locate it. I like to use 2-4 anchoring points on the device to enable tethering it flat against a pack or strap, etc. The slots top and bottom are a bit narrow and broad for most fasteners I've tried, including keychain carabiners.

Please update your documentation to indicate what alerts are available on the different assets (device) and what is the difference between a basic and advanced alert.

Your documentation and tech support recommend units be located where there is direct exposure to a satellite. I keep these on top of my fleet of trucks and I have noticed that they get very hot. Recommend that you allow customers to select a lighter external color, perhaps white or light gray, to reduce heat absorption, which would likely make a difference in unit service longevity and battery life.

Some people are willing to have two devices such as spot trace to keep track of assets and Gen2 to wear on their person. Why not give customers a discount for having multiple devices. It would help keep customers with the company longer as we all know it cost more money to bring in new customers than it does to retain an existing customer.

It would be easier to operate and use the position and events list if it had a side slide bar.

In SPOT My Account, it would be good to have some text indicating the category of information available under the picture of the SPOT device.
Even "Click Here for More Info" would be helpful. I didn't even know the picture of my device was an actionable icon.

Allow for question to be answer online. Support such as a user forum

Before the update, I could delete each message or those that I wanted to see on the map only. not now