Please make an app that I can use to track my husband from his Spot X as a computer is not always available to me.

You make a big deal about backlit keys, but the “back”, Track, and SOS keys are all invisible in the dark and entirely smooth to the touch.

Also, the frequent prompts regarding pointing the antenna skyward arent aided with any small molded “feet” at the base to enable it to be stood up unattended on a flat, or semi-flat surface.

Minor gripes but oh so easy to have included....

service center call agents available and ph numbers to talk to people.

So we pay for all spam received. Blacklisting is useless since spammers change the numbers they send from.
Provide option to whitelist all contacts and every phone number we have sent a message to, blocking others.
Remember in an emergency, we need to permit messages from an unknown SAR or park staff. How would that work in the field without a web interface? Best to automatically turn off spam prevention after SOS button is pressed.

Have more flexible plans. I pay for the minimum amount of minutes for a hefty price tag. Each year I may use less then 5 minutes total yet the minimum plan is something like 750 minutes. For some folks the pricing structure is very high. You may pick up incremental business and further retain people like with phones for emergency use.

J'aimerais savoir quand les guides en français seront disponibles afin de pouvoir bien utiliser mon spotx car actuellement j'ai des difficultés à comprendre l'anglais.

Create geofence feature where I can assign one or more devices to it and be notified if the device leaves or enters the defined geofence

When I have people that use me as a referral it would be nice to see the available credit

Better customer service.
I logged in to renew my subscription after being away to find all device information deleted. What practical purpose has that served other than to delay the renewal process until I am both in front of a PC AND have my spotme with me at the same time.

Is there a way to see how many miles/km were tracked?

After rather doubting my daughter in law when she borrowed my SPOT to climb Kilimanjaro and had a few check in failures I have now had a couple of failures on safari in South Africa. It has never failed me before from many places in the world and was wonderful in China where they blocked internet. Now heading for the desert so will be especially careful to find clear open spaces.

Change the microUSB charge connector on the Spot X to a USB C connector, so it won't matter which way up you plug it in.

Sold without needing a home computer

My SpotX seems to take a while to load messages when there is alot in the message thread. Need to be able to set auto delete for 5 or 10 messages
Rod

Developing a way to enable a trace to be drawn between location points? Both in the app and the SPOT account. A trail between waypoints would make the app/site far more user friendly. Allow for automated lines as well as manual drawing in case trips last over days and the map decides it is not only one trip.

Currently the SpotX Device Updater only supports Windows and MacOS. It would be great if you supported a Device Updater for Linux.

Like to see a full detail on how to use the web site to studying the routes to setting up profiles there is nothing be the first!