Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  1. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Need a way to record wind especially for sailing

    have the ability to see the wind direction like old radar feature help sailing.

    2 votes
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    0 comments  ·  Sat-Fi2  ·  Flag idea as inappropriate…  ·  Admin →
  3. Make activations simpler

    Third time trying to activate where is the code and serial number etc

    1 vote
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  4. My Locations - Map - Improve display and filters

    I have never experienced a worse user interface. I'm trying to use this data for a world record certification and it's impossible to set the times on the map. I've tried using Chrome and Firefox. When I try and set dates and times for the filter, I can set the date but not the times. The boxes appear but you can't put data in them to change the time. I've got to be honest, this is terrible.

    7 votes
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    5 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  5. Link to Google maps on messages sent to phone

    When messages are sent to email if you open the second link on your phone. It opens Google maps which will show where you are in relation to the pin sent from Spot. Would be great to have this link sent to phone recipients.

    6 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. 6 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. feedback on spot x

    recently completed a 8 day backcountry ultra endurance race. My spot x was set on 30 min tracking. I started out with it inside a phone bag for extra protection but they told me that it wasn't transmitting so I removed it from the bag and it began working fine. the problems I had were: 1. battery only lasted about 3 days and I had to charge it up twice during the event (luckily I had capacity for this) 2. the charging usb cover is very cheaply attached and would come open during the course of the day forcing me…

    14 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  8. Create messages before rental

    Make the message to be created prior to start date with a single test spot message to confirm it's working

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. contact detail in message thread

    When opening an existing message from message thread it shows name of contact but doesn't tell you if its the phone number or email for that contact

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  10. Set the time from satellite

    What I expected: Time would set itself periodically from the satellite(s)

    What happened: The device continually showed it was 2010

    Details: To save battery, this could happen on first power-on after syncing, then only whenever contact with the GPS happened.
    I'd expect several "levels" of configuration:
    1) Get everything from the satellite, use my location to find the right timezone.
    2) Let me specify the time zone.
    3) Let me specify everything.

    27 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  11. Need a way to set and view device options on the web

    I purchased my Sat-Fi2 through a reseller. I found out during a support call that my device is registered as belonging to the reseller. Because of this I am unable to log in to the website and check my usage or configure device options. Will this feature be made available for those of us who purchased through a reseller?

    2 votes
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    0 comments  ·  Sat-Fi2  ·  Flag idea as inappropriate…  ·  Admin →
  12. Improvement on background map quality

    The background map used in message presentation is very inaccurate in the Nordic countries countryside. It should be possible to choose from different map sources with the same projection, like Openstreet, Esri maps.
    To get a good view of a route from ie tracking, you must today first export a set of messages to a .gpx file and import the file into another mapping solution (like Esri ArcGIS online or Garmin Basecamp). This is tedious and should not be necessary.
    Messages should also be stored indefinitely.

    22 votes
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    6 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. Share Page improvement

    SHARE PAGE settings
    an ideal situation would store email addresses.
    also maybe an option to edit & save the email addresses within the share page

    36 votes
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    10 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  14. battery indicator, would be god to know if i should change the batteries before they die when i need it most

    battery indicator, would be good to know if i should change the batteries before they die when i need it most

    12 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  15. Expand duplex coverage in Africa

    Africa on the coverage map is not covered.

    1 vote
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    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  16. Number of spots on map in the table ?

    One good information is to have the number of each spot visisble on the map in the table. more easy to identify what we want to map.

    Another point is to eliminate the "Share" object that prevent us on amc and android to click on + and - or the street view icon. Please ...

    Impossible to zoom to without a mouse ...

    Best wishes, Marc

    7 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  17. Message profile icons should match buttons on the devices

    It is not clear (not user friendly) when I am trying to program the messages/contacts on the message profile menu because the names on these tabs are different from the names on the device buttons.

    It would be much easier if there was a way of virtually clicking on the buttons on an image of our devices to know what button we are programming.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. SPOT APP that supports SPOT X

    Please make an app that I can use to track my husband from his Spot X as a computer is not always available to me.

    17 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  19. how do I find ESN and authentication code on the box?

    where do I find the authentication code? Or the ESN on the box? One of the 2 I don't find.. so can't login!

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  20. 5 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
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