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  1. Make i clearer/simpler!

    All I wanted to do was add another e-mail to those who're notified of my location, but your instruction were convoluted/incorrect and clear as mud! C'mon! I shouldn't have to wade so deeply into your system and FAQs to do something so simple!

    3 votes
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      0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
    • unhappy still

      My idea is to for you to accurately map my data points at the time interval I have specified. I have it set to 5 minutes and the last tracking was done at the 10 minute interval. Also you say that the Gen 3 has a motion detector in it so it will only send data points when I am moving.,..,.,.,.,.,well if you look at my last track there was a time when the bike was not moving but 4 datapoints were still transmitted. I am not very happy with you folks

      1 vote
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        0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
      • Show me that I successfully activated!!!

        I’ve gone through the steps, but nowhere do I see a confirmation that my Trace was successfully activated.

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • ability to end billing from website

          i cannot find a way to remove my master card from billing, I also see no way to end billing and stop all services. I have been on hold for some time to attain this now. very frustrating. it is doubtful we will use globalstar in the future because of this.

          6 votes
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            1 comment  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
          • battery indicator, would be god to know if i should change the batteries before they die when i need it most

            battery indicator, would be good to know if i should change the batteries before they die when i need it most

            3 votes
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              1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
            • Texting issue with SPOT X

              Many issues with the texting on the SPOT X on my week long trip last week.

              1. 90% of the time the bubble always has a "?", So you don't know if it went through until someone answers the text.

              2. You see a new text from someone go to open it and it isn't there. Back to previous screen and you can see the preview of the new text still

              3. Takes forever to process the texts. I got responses from a text before it was done processing it

              4 votes
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                1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
              • Clarify "Share GPS Locations from the Last"

                My expectation based on the information currently provided is that data collected from my device within the timeframe specified in the dropdown would appear on my share page. However, after talking with customer support, I was informed that is not that case. The share page ONLY shares data collected AFTER the share page was created and that is within the timeframe specified in the dropdown. This should be clearly explained on the create dialog page.

                1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • pause notifications

                  Create a "pause" feature for trace. If I want to go fishing, I should be able to pull up the spot app, click pause, and when ready, click resume to continue receiving alerts

                  2 votes
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                    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
                  • Website confusion

                    When editing a phone number to receive messages, the website asks for a wireless carrier to be selected. Once that is done, the selection box returns to "Not Selected" which makes one think that it didn't record the choice. Intuitively, this prompts you to make the selection again, which adds a second 'vtext' tag behind the phone number. I'm told by customer support that this can interfere with messages being received. Please consider changing that function so that the Wireless service that was selected shows in the box so people know that their choice was locked in. This problem caused…

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Ability to add a external sensor!

                      Ability to add a external sensor such as door switch. That would be great for a boat. I heard vibration sensor is not sensitive enough to send an alert if someone climbs on my boat while on the trailer in a parking lot. Its hard to find a boat alarm with enough range for hotels. It would be a huge seller!!!

                      2 votes
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                        1 comment  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
                        • Automatically update your SPOT X downloader.

                          I'm so tired of running my copy of the downloader, connecting, and being told I have to manually download a new version because mine is out of date. This happens not on occasion but all the time. Please download a new version and install it automatically.

                          4 votes
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                            0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                            • Location Shown on map when stopped

                              Always show the Spot trace last location on map even after the messages have been clear.

                              3 votes
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                                0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
                              • Make the typing keys more tactile.

                                The keys are small and I have to hit them with my fingernail. If they were not so slippery it would be a lot easier.

                                2 votes
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                                  0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                • Improve the rober covers on the Spot gen3, so that no catastrophic damages could happen to the devices

                                  I'm myself using a lot my Spot Gen 3 in sea/wet weather conditions and unfortunately for me during one of my chalenges the spot gen 3 got entirely damaged (completely destroyed, U/S) by water getting inside of it via the micro USB port.

                                  In deed the rubber cover not being strongly 100% watertight let some of the sea water got inside of the device hence the spot gen 3 tracker completely out of service. Not working at all anymore, impossible to turn it on.

                                  This incident happened while I was doing the crossing in solo with a kayak of the…

                                  1 vote
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                                    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                  • How about NO SPAM Advertising Cookies since you charge $$$$

                                    Just purchased 2 and within 3 minutes I AM HATING this company already. I clicked on extend TIME and you wiped out my FORM ... NOW I am wasting even more time with this. Totally bad CSR process.

                                    1 vote
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                                      0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Mise a jour

                                      Je trouve extrêmement irritant de devoir faire de mise a jour continuellement quand j ai acheter mon spotx je croyais que c etais fiable en cas d urgence mais si j ai pas fait ma mise a jour va t il foctioner quand meme si j aurais ete prevenue qu il fallais faire des mise a jour continuellement j aurais pas acheter le spotx parce qu en foret il y a pas d internet ni d ordinateur c est comme acheter un outil qu il faut reparer continuellement !!! Je suis tres desus et je vais rependre la nouvelle sur…

                                      1 vote
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                                        0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                      • SPOTX Charging

                                        possible offer induction charging on spotx that way don't have keep opening the usb cover on the bottom of the device.

                                        1 vote
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                                          0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Trackpad Color

                                          The center button for the trackpad on the SPOTX should be ORANGE or have a symbol on it to make troubleshooting for customer easier. And add arrows to the other buttons for up, down, left, and right.

                                          3 votes
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                                            0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
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