Welcome to My Voice for Globalstar and SPOT
We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.
Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.
My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.
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Hi There, long & lat on & off
should be in the system settings..
3 votes -
SEND SPOT TEXT MESSAGES WITH A LINK
It would be most helpful when a text message is sent via SPOT if the geographic coordinates were sent as an internet link. As it is now the text message comes through with numbers that have to be cut and pasted in google in order to see where the message was sent from.
12 votes -
shared page
I believe it would greatly imptove the confidence in the unit user to know that the tracking is being seen, for example, have the ability for your list of shared users to quickly send you a note/comment within the shared page itself... similar to what Garmins inReach does... nice to have feedback in the field knowing that they have your back...
3 votes -
When I change settings, settings to STAY CHANGED. This failure has lead to excessive SMS charges which I am now fighting the rip-off.
SMS charges are a rip-off.
1 vote -
Need a way to record wind especially for sailing
have the ability to see the wind direction like old radar feature help sailing.
2 votes -
feedback on spot x
recently completed a 8 day backcountry ultra endurance race. My spot x was set on 30 min tracking. I started out with it inside a phone bag for extra protection but they told me that it wasn't transmitting so I removed it from the bag and it began working fine. the problems I had were: 1. battery only lasted about 3 days and I had to charge it up twice during the event (luckily I had capacity for this) 2. the charging usb cover is very cheaply attached and would come open during the course of the day forcing me…
15 votes -
Make activations simpler
Third time trying to activate where is the code and serial number etc
1 vote -
Allow reactivation with same device/profile configuration
Better customer service.
I logged in to renew my subscription after being away to find all device information deleted. What practical purpose has that served other than to delay the renewal process until I am both in front of a PC AND have my spotme with me at the same time.4 votes -
My Locations - Map - Improve display and filters
I have never experienced a worse user interface. I'm trying to use this data for a world record certification and it's impossible to set the times on the map. I've tried using Chrome and Firefox. When I try and set dates and times for the filter, I can set the date but not the times. The boxes appear but you can't put data in them to change the time. I've got to be honest, this is terrible.
7 votes -
Link to Google maps on messages sent to phone
When messages are sent to email if you open the second link on your phone. It opens Google maps which will show where you are in relation to the pin sent from Spot. Would be great to have this link sent to phone recipients.
6 votes -
battery indicator, would be god to know if i should change the batteries before they die when i need it most
battery indicator, would be good to know if i should change the batteries before they die when i need it most
14 votes -
Provide smaller yearly plans. We only use is for emergency use on our ranch and the Galaxy 1200 is far too expensive. Amy Taylor acct#1.5034
Smaller minute rate plans.
6 votes -
Set the time from satellite
What I expected: Time would set itself periodically from the satellite(s)
What happened: The device continually showed it was 2010
Details: To save battery, this could happen on first power-on after syncing, then only whenever contact with the GPS happened.
I'd expect several "levels" of configuration:
1) Get everything from the satellite, use my location to find the right timezone.
2) Let me specify the time zone.
3) Let me specify everything.28 votes -
Create messages before rental
Make the message to be created prior to start date with a single test spot message to confirm it's working
1 vote -
Use of multiple devices
If we could switch between devices ourselves it would save Spot time. Having multiple devices can be very expensive. In many cases we don't use multiple devices at the same time. For example, I have a daughter that lives in Banff and goes out on trips occasionally and has a Gen2, I also have a son who lives at home in Strathmore(2hrs from Banff), he occasionally goes snowmobiling and takes a Gen2. If I could switch between devices myself it would save me having to call in to have your guys do it. Same idea would work for Trace but…
3 votes -
contact detail in message thread
When opening an existing message from message thread it shows name of contact but doesn't tell you if its the phone number or email for that contact
1 vote -
Other valid VISA payment options.
More payment options - debit Visa cards. I have such a card that is recognized by other companies/websites as a VALID VISA card. Payment is directly taken from my bank account, regardless of account. Unable to complete the transaction to pay my account.
3 votes -
7 votes
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Share Page improvement
SHARE PAGE settings
an ideal situation would store email addresses.
also maybe an option to edit & save the email addresses within the share page38 votes -
Need a way to set and view device options on the web
I purchased my Sat-Fi2 through a reseller. I found out during a support call that my device is registered as belonging to the reseller. Because of this I am unable to log in to the website and check my usage or configure device options. Will this feature be made available for those of us who purchased through a reseller?
2 votes
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