Allow for question to be answer online. Support such as a user forum

Did you know that none of it is three times the size of Texas and has many inhabitants who have no access to cell service a special rate plan that would allow the first Nation tribes to utilize your service would go a long way towards increasing your subscriber base while generating some revenue. It would be the responsibility of the customer to provide their first nation status and current residency and Arctic circle which then would allow down the ability to utilize your services at a discounted rate.

Add an external antenna option for this product. Not only makes it work better and look better (because I can mount it in nice places), but you can charge me extra for it too! Win-win!

A carrying case for the Spot x. Living in a rural area I use my Spot X a lot and I carry the device around on my day to day activities the same as my cell phone. It would be great to have a holster or case to be able to clip my Spot x on my belt.

Better online information. Be able to see usage, transactions, invoices, etc. There is very little information available now.

Acknowledgement signal that a message sent from SPOT Gen 3 device was viewed by the intended recipient.

I have both a SpotX and a Spot Gen3. Spot Gen3 requires a Phone Carrier name to add it to the contact list. I wish to be able to have the Spot Gen3 to send my pre-made message to SpotX

Please make this site mobile friendly so we can edit on the go!

Introduce a software function for SPOT that enables the customer to be notified when a certain number of messages is received from SPOT device.

Fix bugs in Android software that keep the application locking up. Make better SatFi2 hardware (Unit needed replacement after three months and now the replacement unit is failing to power on after six months).

I need this otherwise tracker is useless

Tell people where the Auth Number is. You say where to find the ESN why not tell them where the Auth is.

Just a nice-to-have: most of the time, I send my lat/lng and alt when texting from my Spot X. It'd be if there was a global setting to check these boxes by default when I create a new message (and I could then uncheck them manually for a specific message).

I want to thank the Spot X devs for listening to customer feedback. You've been really responsive in incorporating our ideas and I really appreciate it.

I use a lot of different profiles, works nice as I go places every year again. In every profile the values I fill in change with the profile.

Please make the SOS big field also profile dependent.
Here I fill in the insuarance stuff which stay the same, but also info about the guide of the group, which is profile dependend.

Thanks for listening, Hans.

Please add more characters to Help/SPOT SOV message. 110 is not enough to include local contacts in case of a non life threating event.

GET EITHER TOWBOAT US OR SEA TOW ON BOARD SO WE CAN GET A TOW FROM THEM IF WE ARE OUT OF CELL RANGE. THEY CAN REQUIRE AN ADDITIONAL, EACH TIME, FEE FOR THIS OPTIONAL SERVICE.

Hello, so I would like you to make a change to your navigation tab. would it be possible to add the option'TRUE NORTH 'in the REFERENCE FOR NORTH tab. The reason is that, when one works with a compass that has been preset with a 20 degree declination for example, it is the option that comes closest in this circumstance. Garmin gps are equipped with this option. thank you in advance and I like my spotX.

If there is a missed payment for any reason, please include the past due amount in the following month’s charges.

If the customer does not have an email address, please send a physical letter asking to update the credit card information if there is a missed payment.

Please bring back the ability to create and store multiple check-in profiles. This was available on my first generation Spot device. I could have various check-in choices depending on what I was doing that day, ie horseback riding, motorcycle, fishing. That way only people who were associated with that type of activity would receive notification, plus I didn't have to update my list each time I returned to an activity.