Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  1. 4 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Backlight the back, track, and SOS keys. And while your at it...add some bumps so it can be stood vertically on a flat or semi flat surface

      You make a big deal about backlit keys, but the “back”, Track, and SOS keys are all invisible in the dark and entirely smooth to the touch.

      Also, the frequent prompts regarding pointing the antenna skyward arent aided with any small molded “feet” at the base to enable it to be stood up unattended on a flat, or semi-flat surface.

      Minor gripes but oh so easy to have included....

      2 votes
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        0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
      • Clip-on mount

        A clip-on mount would be helpful for people who don't want their device swinging from their belt, pack, etc. The clip needs to be big, and grip hard to keep the device in place.

        2 votes
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          0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
        • Spot trace device for animals

          Good day Spot team!!!

          I would like to suggest and ask some improvements for the spot trace devices.
          I'm using 3nos. for the tracing of my horses in Republic of the Kazakhstan the wild places where is no any communications, roads etc. I'm put device inside of the rubber hose and fix it on the neck of the horses.
          So below i suggest if it possible to add some additional functions:
          1. To have possibility adjust device to get a signal with lower frequency, for example 6,3,1 time per day in aim to save live of the battery (without any…

          1 vote
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            0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
          • Viewing your website is difficult

            When trying to view our invoices on your website/portal, the font size is too big and I have to scroll left and right to see the page. Also, there are some large "buttons" that are in the way of me seeing things. One is a red block with a question mark, the other is a "cookies" button that are in the way. Neither of these will move or disappear and it makes it hard to view my information. It's not a setting on my computer because every other site or portal I open is not like this. It is only…

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Remote SPOT App sync with tracking database

              Add ability to remote sync tracking messages to Iphones. I went out today and put my phone on airplane mode. After 4 miles and quite a climb, i was able to check the SPOT app for my track, but nothing was available. As explained by tech spt, if your device is not receiving cellular data, airplane mode, you will not receive the most current messages. Certainly understand that.

              Add functionality to include a "Remote Sync" button in the Message area to down load the last, as example, 3 hours of tracking if available. Place a limit on the range of…

              1 vote
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                0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
              • Improve message work flow

                When sending a predefined message, the "cursor" should land on the address book icon on the To: line. Adding elevation and lat/long should default to the last choices made. That is, if the last message included lat/long but no elevation, the next message would have lat/long selected but not elevation.Barring that, dropping the cursor on the Send icon means backing up twice to add elevation and lat/long before sending.

                1 vote
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                  0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow multiple groups in a To:

                  Currently I'm unable to include multiple groups in the To: line. For example, I want to send a predefined message to Grp1 and Grp2. Grp1 is our emergency contacts, and Grp2 is for casual contacts. Having to send the same message twice incurs more battery load here, and wastes resources with re-sending the same text to different addresses.

                  1 vote
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                    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                  • Manage groups without a PC

                    The requirement to use a PC to manage groups (create, edit, delete) is absurd. Hiking the Appalachian or Pacific Crest Trail and needing a PC to add rescue or support groups? Sitting in an island anchorage with no power for a PC and needing to add mutul support or float plan groups? Driving to Prudehoe Bay or along Baja California with no power for a PC and no way to manage support and safety groups? This is simply ridiculous.

                    1 vote
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                      0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                    • 4 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Training

                        I am a new Spot Gen 3 owner and user. I have been eternally frustrated with the lack of training and support for new users. The manuals provide decent technical information but no practical information. For a device that is intended to be a lifeline for users, i am extremely disappointed in the available training. As a sidetone, your Youtube videos are embarrassing. there are silly, marketing videos that provide no information for new users. I continue to play with the device and test it but i must admit that it scares me to rely on it with so little…

                        2 votes
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                          1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                        • SpotX upgrade

                          When powering down it sometimes will goto another screen that says active processes and you need to push enter again to shut down. Not a problem if you can see it. But if you are in a dark tent with the backlight on, when you push power off the backlight goes out not allowing you to see if it actually powered off or if it is holding on the active processes screen

                          1 vote
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                            0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                          • Thank you Wladia

                            Wladia helped me get my GPS spot history back that I had lost. From June to 9-6-18 . It was so special to me. Thank you again Wladia

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Be able to add notes to locations

                              First of all, thanks for helping me save my sailboat yesterday. She dragged her anchor during a storm and thanks to the Spot, I was able to get her re-positioned before any damage was done.

                              It would be nice if I could just make a little note on some of my locations. My boat swings around a lot on anchor, so it would be good to note where she sits with the wind out of the east, out of the west, etc. I could imagine this being a helpful feature in a lot of other situations also.

                              1 vote
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                                0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
                              • Ability to delete more than message/location report from the Spot APP at time

                                When reviewing the messages of locations, status reports, etc on the Spot APP, it would be nice to be able to delete more than one message at a time.

                                1 vote
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                                  0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
                                • Custom ICon on Map

                                  Many of us use Spot for other than hiking. It would be cool if you could allow us to choose an Icon, instead of the default foot print. Like, gyroplane (me), airplane, kayak, boat, skis, jeep, etc.

                                  1 vote
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                                    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                  • all services contracted.100 PERCENT SATISFIED.

                                    Outstanding Global Star Team Attendance.Kind regards, information and correct directions. Congratulations to Global Stars for your staff.

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Restore the Galaxy 480 plan

                                      Making us buy more minutes than we need sucks. It’s corporate greed!

                                      1 vote
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • I would like to have my SatFi2 just provide an IP connection so I can use other apps. I understand it may be slower than the app.

                                        IP connectivity to the SatFi 2 without having to depend on the App. I agree there may be a performance cost but the functionality of having IP connectivity is overwhelming for various reasons. If I need core performance I can always go to the functionality on the SatFi app

                                        1 vote
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                                          0 comments  ·  Sat-Fi2  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
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