Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  • Hot ideas
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  1. Allow for multiple days tracked to appear on one map.

    Wouldn't it be great to show multiple days of hiking or riding to show on one map.

    8 votes
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      2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
    • An affordable plan for the GSP-1

      The economic pressure of going to a different device other than my current GPS-1700 is overwhelming. All of the bush pilots and outfitters are now able to communicate by text, so my need for a voice compatible device has diminished. I will continue to use my current phone if a reasonable plan is offered. Otherwise I will find another, more affordable solution to my communication needs. I have cancelled my credit card so that it will not be automatically changed.

      1 vote
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        0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
      • Number of recipients

        On my account it says;
        QUOTE Only 10 Recipients can be added UNQUOTE

        however, in reality it is only possible to add 9 recipients

        1 vote
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          0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
        • Improve message work flow

          When sending a predefined message, the "cursor" should land on the address book icon on the To: line. Adding elevation and lat/long should default to the last choices made. That is, if the last message included lat/long but no elevation, the next message would have lat/long selected but not elevation.Barring that, dropping the cursor on the Send icon means backing up twice to add elevation and lat/long before sending.

          2 votes
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            0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow multiple groups in a To:

            Currently I'm unable to include multiple groups in the To: line. For example, I want to send a predefined message to Grp1 and Grp2. Grp1 is our emergency contacts, and Grp2 is for casual contacts. Having to send the same message twice incurs more battery load here, and wastes resources with re-sending the same text to different addresses.

            2 votes
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              0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
            • Manage groups without a PC

              The requirement to use a PC to manage groups (create, edit, delete) is absurd. Hiking the Appalachian or Pacific Crest Trail and needing a PC to add rescue or support groups? Sitting in an island anchorage with no power for a PC and needing to add mutul support or float plan groups? Driving to Prudehoe Bay or along Baja California with no power for a PC and no way to manage support and safety groups? This is simply ridiculous.

              2 votes
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                0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
              • SpotX upgrade

                When powering down it sometimes will goto another screen that says active processes and you need to push enter again to shut down. Not a problem if you can see it. But if you are in a dark tent with the backlight on, when you push power off the backlight goes out not allowing you to see if it actually powered off or if it is holding on the active processes screen

                2 votes
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                  0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                • Service coverage information

                  Could you add a section that tells me what insurance / covered rescue services I have registered / paid for?

                  1 vote
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                    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                  • User-configurable Main Menu

                    Allow user to configure which items are on the main menu. For example, I don't use Social Networks, so that is wasted on me.

                    In addition, I would like to delete the on-screen S.O.S.button since the hardware SOS button is all that is needed (and is safety-guarded) and the on-screen SOS button is all-too-easy to activate unintentionally, especially given there is no automatic lock screen.

                    Since the main menu is not touch-enabled (but looks like it would be), how about having a simple list of functions on the left, and the right 2/3rds could be a dashboard (current active function,…

                    8 votes
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                      0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                    • Editing Location Profiles

                      I find the website extremely difficult to use and entirely not intuitive. I would like to be able to set up multiple locations that I am planning to go to. Then easily selecting which location I am going to. I set the custom message differently for each location providing the phone number of the local police department. The font size is super small. It is really hard to figure out which location I am editing. I have to change the location to the active one before I can edit it. It is all so difficult. It could be so easy.

                      10 votes
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                        0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
                      • Make the typing keys more tactile.

                        The keys are small and I have to hit them with my fingernail. If they were not so slippery it would be a lot easier.

                        4 votes
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                          0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                        • font size

                          I am returning my device because the font size is too small to read. This is unacceptable for emergency situations.

                          6 votes
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                            0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                          • Health Feature SpotX

                            add the ability to track steps on SPOTX so can use it as an exercise device.

                            1 vote
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                              0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                            • Access weather forecasts

                              Ability to receive daily text weather forecast for a specific area by simple plug in of an ipad

                              8 votes
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                                1 comment  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
                              • I think it would be nice to be able to print the screen with the locations sent during the day

                                I think it would be nice to be able to print the screen with the locations sent during the day

                                1 vote
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                                  0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                                • Spot X

                                  Forward / Copie - text message and email. I would love to have messages which are sent to my spot device to be sent to my phone as well. This would be extremely useful when the device is not active. ( Currently there is an option for 72h but ideally, if it could be sooner it would be better )

                                  1 vote
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                                    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Fewer Lapses in Coverage

                                    Well, apparently it shows last 3 days only... I started cycling in Puerto Montt on Sunday...

                                    Regarding tracking every 10min, it’s just extremely unreliable. As a safety device, it just doesn’t work if it does not send any position for 30 or 40min... Have a look at the gaps on the picture...

                                    image1.png

                                    Should I believe I will have Satellite reception if I ever need it...? Well, after 5 days the so-called peace of mind is gone...

                                    This is a friend mine using an InReach: no gaps, 100% reliable, Iridium satellites...

                                    image2.pngimage3.pngimage4.png

                                    Nothing further. Best regards...

                                    1 vote
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                                      0 comments  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Place SPOT Icons next to message edit tabs

                                      Put the corresponding SPOT Icon next to the message tab on the edit webpage tab.

                                      1 vote
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                                        0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                      • make it mobile friendly or ipad friendlt

                                        As we Travelling around Australia, between work, we would find it easier if it was mobile friendly as get email and everything on phones and ipads, we have to stop to set up lap top computer. also another idea is once it text you we should be able to pickup location by hitting the msg, it just would make it easier to use

                                        5 votes
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                                          1 comment  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Prices wont show

                                          when setting up a new account, the website wont show me the subscription plans, so I cant complete my account or use my new Spot X. Later on, it says "internal error" please try again later.

                                          3 votes
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                                            0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
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