Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Globalstar monthly billing improvements

    If there is a missed payment for any reason, please include the past due amount in the following month’s charges.

    If the customer does not have an email address, please send a physical letter asking to update the credit card information if there is a missed payment.

    2 votes
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    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow Spot to Spot comm included like predefined messages

    If messages between Spot devices were included like predefined messages(no cost) then friends of people with Spot would be more likely to purchase Spot to communicate with each other

    8 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  3. Video on how to use the Compass

    in-depth video on how the compass works and how to use it on the SPOTX.

    10 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow multiple device activation in my spot account.

    Allow multiple device activation instead of one by one.

    5 votes
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow more contacts to be stored on the device

    You allow over 200 waypoints but only 70 contacts. I will never use that many waypoints. More contacts would be great

    8 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  6. Built in stand for SpotX

    SpotX requires the antenna be upright. Most things like stumps ,tables and other things we would normally set Spot down on to send a message are flat. Standing spot is somewhat of a pain in the butt. I taped a triangle shaped piece of plastic to the back of mine

    9 votes
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    2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  7. External antennae for vehicles

    I live in Wyoming. I use my SPOTX while out in the bush.. I really need an external antennae.. Right now I have Velcro on the A-pillar of my truck and still lose tracking points.

    6 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make activations simpler

    Third time trying to activate where is the code and serial number etc

    2 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  9. 57 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  10. 81 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. shared page

    I believe it would greatly imptove the confidence in the unit user to know that the tracking is being seen, for example, have the ability for your list of shared users to quickly send you a note/comment within the shared page itself... similar to what Garmins inReach does... nice to have feedback in the field knowing that they have your back...

    5 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  12. SpotX upgrade

    When powering down it sometimes will goto another screen that says active processes and you need to push enter again to shut down. Not a problem if you can see it. But if you are in a dark tent with the backlight on, when you push power off the backlight goes out not allowing you to see if it actually powered off or if it is holding on the active processes screen

    11 votes
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    4 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  13. Move the cookie pref button

    I can’t click on the register button due to the cookie button on my mobile phone and it is incredibly frustrating.

    24 votes
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    15 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Create a guide on how set a share page

    No Guide on how to create a share page

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow reactivation with same device/profile configuration

    Better customer service.
    I logged in to renew my subscription after being away to find all device information deleted. What practical purpose has that served other than to delay the renewal process until I am both in front of a PC AND have my spotme with me at the same time.

    6 votes
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  16. SEND SPOT TEXT MESSAGES WITH A LINK

    It would be most helpful when a text message is sent via SPOT if the geographic coordinates were sent as an internet link. As it is now the text message comes through with numbers that have to be cut and pasted in google in order to see where the message was sent from.

    15 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  17. Hi There, long & lat on & off

    should be in the system settings..

    4 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  18. Reduced fees for Veterans (Canadian and American).

    A reduced fee for those who are serving or have served in the military would be a nice touch. Perhaps also add first responders.

    47 votes
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    planned  ·  7 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  19. Multiple contacts in messages threads

    When choosing a previous message thread to send another message if there was more than one person in the original message it will only select one recipient. It should send to the same group of recipients

    10 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  20. contact detail in message thread

    When opening an existing message from message thread it shows name of contact but doesn't tell you if its the phone number or email for that contact

    2 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
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