Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

What features and functionality would you like us to see next?

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  1. 1 vote
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      0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
    • Antenna

      on the x spot, the antenna is too fragile at the base, the in reach of garmin seems much more resistant. it would be something to see again in your next project, thank you

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • A wire antenna so the unit can be hidden and still get signal

        Wire antenna so Spot Trace can be hidden and still gets signal

        8 votes
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          0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
        • To identify my current usage/balance on my plan

          I would like to be able to immediately identify my current usage/balance directly from my Sat Phone.

          14 votes
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            0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
          • Outstanding customer service!

            I recently used your customer service and hand an outstanding representative who assisted me. My problem was operator error, and your representative helped me immediately after verifying my information. What a great asset to your company!! I continue to recommend friends to your product and your customer service continued to solidify my actions.

            1 vote
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              0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
            • get rid of cookie asking thing

              maybe come up with some way that the site saves my "cookie" preferences as every god dam time I load teh page it asks me to provide my cookie preference and every time I save them ? WTF

              6 votes
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                0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
              • open google map

                On the My Location page that is visible to people I message (https://www.findmespot.com/mylocation/?id=xj6-x), it would be great if there were an option to open the map in a true Google map, rather than just the map widget. For example, someone would be on the My Location page, click a "View in larger map" link, and a new tab would open to maps.google.com with the location highlighted. They could then get directions, find distance, whatever they need.
                Thanks

                6 votes
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                  0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                • The option to close an account

                  Suggest a close or suspend account option.

                  4 votes
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                    1 comment  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                  • app

                    If the Spot App could be used by others to view the map updates that would be awesome. Then loved ones can "participate" with the adventure from their smartphones.

                    The current website to share location info works fine for a computer, but is very difficult for smartphone users.

                    1 vote
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                      0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                    • Associate a *.gpx file to the map

                      Improve in the map the possibliity to associate a *.gpx file would be great, because is importante for us know if someone is off the track.

                      2 votes
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                        0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                      • Improve the rober covers on the Spot gen3, so that no catastrophic damages could happen to the devices

                        I'm myself using a lot my Spot Gen 3 in sea/wet weather conditions and unfortunately for me during one of my chalenges the spot gen 3 got entirely damaged (completely destroyed, U/S) by water getting inside of it via the micro USB port.

                        In deed the rubber cover not being strongly 100% watertight let some of the sea water got inside of the device hence the spot gen 3 tracker completely out of service. Not working at all anymore, impossible to turn it on.

                        This incident happened while I was doing the crossing in solo with a kayak of the…

                        2 votes
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                          1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                        • One that works

                          One that wil pick me up anywhere in the world

                          1 vote
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                            0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                          • make webpage work

                            step 3 will not let me continue on chrome

                            1 vote
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                              0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
                            • the web interface sucks. too hard to use on a phone.

                              Would like to see a contact phone book with drop-down pick list so it is east to change contacts to be notified and not have to re-enter contact details for each button.

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add a stepcounter to the SPOT X or any new SPOT as a feature that can be enabled/disabled.

                                The SPOT is used by outdoors people it would be nice to have this device include a counter of sorts for those that would like to utilize that feature. It could also be used to measure a step count during a specific trip/adventure.

                                1 vote
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                                  0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                • SPOTX Charging

                                  possible offer induction charging on spotx that way don't have keep opening the usb cover on the bottom of the device.

                                  3 votes
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                                    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
                                  • pause notifications

                                    Create a "pause" feature for trace. If I want to go fishing, I should be able to pull up the spot app, click pause, and when ready, click resume to continue receiving alerts

                                    3 votes
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                                      0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
                                    • website confusion

                                      Device has custom on left and checkin / OK on right.
                                      Web page has Check In WITHOUT BEING FOLLOWED BY OK above
                                      Custom.
                                      Solution ADD OK after words Check In on web page. and preferably
                                      put Custom above Check In / OK.

                                      1 vote
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                                        0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                      • PLESE CHANGE THE 30 MIN WAIT AFTER STOP!

                                        Currently, after a stop notification there is a 30 min window before new notifications will be sent. So... if I park my motorcycle and don’t wait beside it for 30 min someone could steal it inside of that 30 min and I’d get no movement notification. That’s crazy!

                                        7 votes
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                                          0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Bring back $30.00 /10 minutes Sat phone plan.

                                          Bring back $30.00/10 minutes Sat phone rate for those of us that only use phone for dire emergencies in wilderness,

                                          6 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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