Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  • Hot ideas
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  1. Don't automatically delete device details from profile

    Better customer service.
    I logged in to renew my subscription after being away to find all device information deleted. What practical purpose has that served other than to delay the renewal process until I am both in front of a PC AND have my spotme with me at the same time.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Offer a SpotX Device Updater for Linux.

    Currently the SpotX Device Updater only supports Windows and MacOS. It would be great if you supported a Device Updater for Linux.

    8 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  3. ACCOUNT D

    Hello, I write concerning Customer Account # CUST0050544303 for an Australian based account.

    On 8 December 2018 I renewed the contract for 12 months. I write to check that the Contract Renewal Date shown of "12/07/2019" actually refers to 7 December 2019 (I assume 2/07/2019 is the American date format).

    Can you please confirm my current contract runs a full 12 months period, ending on 7 December 2019?

    Finally, to avoid this confusion for others, can I suggest that FindMeSpot set up its date formats in each country in a format that is consistent with that countries accepted date format?

    1 vote
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  4. how do I find my milage?

    Is there a way to see how many miles/km were tracked?

    1 vote
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    1 comment  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  5. Improve the rober covers on the Spot gen3, so that no catastrophic damages could happen to the devices

    I'm myself using a lot my Spot Gen 3 in sea/wet weather conditions and unfortunately for me during one of my chalenges the spot gen 3 got entirely damaged (completely destroyed, U/S) by water getting inside of it via the micro USB port.

    In deed the rubber cover not being strongly 100% watertight let some of the sea water got inside of the device hence the spot gen 3 tracker completely out of service. Not working at all anymore, impossible to turn it on.

    This incident happened while I was doing the crossing in solo with a kayak of the…

    3 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. Change the Map Coordinates for your area of the world like UTM

    Like to see a drop down for changing map cords I use UTM but there is loads

    8 votes
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    6 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  7. font size

    I am returning my device because the font size is too small to read. This is unacceptable for emergency situations.

    8 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow for multiple days tracked to appear on one map.

    Wouldn't it be great to show multiple days of hiking or riding to show on one map.

    10 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  9. open google map

    On the My Location page that is visible to people I message (https://www.findmespot.com/mylocation/?id=xj6-x), it would be great if there were an option to open the map in a true Google map, rather than just the map widget. For example, someone would be on the My Location page, click a "View in larger map" link, and a new tab would open to maps.google.com with the location highlighted. They could then get directions, find distance, whatever they need.
    Thanks

    8 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  10. SPOT map would smartly draw lines between Start/End of trips. Manual drawing of tracks also.

    Developing a way to enable a trace to be drawn between location points? Both in the app and the SPOT account. A trail between waypoints would make the app/site far more user friendly. Allow for automated lines as well as manual drawing in case trips last over days and the map decides it is not only one trip.

    19 votes
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    1 comment  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  11. 13 votes
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    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make the typing keys more tactile.

    The keys are small and I have to hit them with my fingernail. If they were not so slippery it would be a lot easier.

    5 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  13. Youtube Video

    Like to see a full detail on how to use the web site to studying the routes to setting up profiles there is nothing be the first!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Why is there no 400 minute pa

    I purchased the Sat Phone for emergency purposes only. I travel with my RV through areas where there is no other phone service. Myself and I am sure many others do this for the same reason. I don’t need a 1500 plan as I will not use all those minutes. I have probably only used maybe 45 minutes in the 3 years I have owned the phone. This to me is a money grab. If I cannot get a smaller plan I will not be renewing my contract. I know of many people in my area that are considering the…

    5 votes
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    1 comment  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  15. An audible signal

    An audible signal that confirms when satellite link has occurred and a 'check in' or more importantly a SOS has happened successfully.

    Don't rely on seeing if the LED's are still blinking or not.

    11 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  16. 10 votes
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    1 comment  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  17. Access weather forecasts

    Ability to receive daily text weather forecast for a specific area by simple plug in of an ipad

    9 votes
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    2 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  18. Provide a way to recycle your old SPOT for people that need them, like a women's shelter

    There are probable people that could benefit from having a spot if they got in a dangerous situation, but couldn't use their phone, like someone staying at women's shelter

    11 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  19. global phone coverage in indonesia

    please expand global phone sevice coverage in indonesia area

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add a "Delete Device" button to your My Account webpage

    I have just spent over an hour on the phone trying to delete an obsolete spot device from my account. It seems there is no way to do it online - only by phone. It has been a complete waste of my valuable time, and it is COSTING SPOT UNNECESSARY OVERHEAD. These is a real lost profit opportunity for Spot - and it is very ANNOYING to your customers...

    1 vote
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
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