The Findmespot website is difficult to use. I use the website only a few times a year and struggle to find the where I need to go to make changes or find out what I need to find out.

It's by far the worst website to navigate of the many I use.

How about a way to contact you so I can cancel my account?

to show if your check in notification, text, tracking , messages have been successfully sent. right now it does not show if they have worked or not. we have no way to see if our messages are being delivered.

It is ridiculous that when I click "My devices" I get a "General error" with the message to try again later or contact you. When choosing the latter I get told only for USA/CAN users AND you're not online at the time of writing this. WHY do you not have an email? You cost an arm and a leg and you provide NO service. VERY VERY BAD.

I have just spent over an hour on the phone trying to delete an obsolete spot device from my account. It seems there is no way to do it online - only by phone. It has been a complete waste of my valuable time, and it is COSTING SPOT UNNECESSARY OVERHEAD. These is a real lost profit opportunity for Spot - and it is very ANNOYING to your customers...

Having built-in only rechargeable is not sufficient for and emergency device targeted for outdoors-men and gals crowd.

Make it possible to go to bottom of 14 messages by pressing up when on the first message and back by pressing down

It will make changes on your message profiles easier and faster.
Even better it It could be integrated with your phone agenda.

Increase power for tracking signal. The tracking capability is too weak relative to other trackers.

Add an external antenna option for this product. Not only makes it work better and look better (because I can mount it in nice places), but you can charge me extra for it too! Win-win!

Add signal strength indicator to top bar of screen or something, anything, that indicates the signal strength so we can optimally aim the device.

I would like to see SPOT save the history of a customer's trip inside the account for the life of the account.
Strava (iPhone) for example retains all you have done and it offers summaries"

When SOS is activated SpotX could make sound. Then if you could not see the device at least you could hear it

have the spotx device be able to track after pushing the button whether it feels movement or not.

Better online information. Be able to see usage, transactions, invoices, etc. There is very little information available now.

It's really, really annoying to have that cookie preferences button overlay still showing even though I have gone in and set the preferences. It obscures things I'm trying to see/do, and once my preferences have been set there is no reason for it being there. Even before preferences have been set it should have been implemented differently to not be obscuring your website. This is especially bad in the settings area. It obscures important settings and information. Get rid of it.

Did you know that none of it is three times the size of Texas and has many inhabitants who have no access to cell service a special rate plan that would allow the first Nation tribes to utilize your service would go a long way towards increasing your subscriber base while generating some revenue. It would be the responsibility of the customer to provide their first nation status and current residency and Arctic circle which then would allow down the ability to utilize your services at a discounted rate.

If a viewer wants to follow a recorded track he must work through each page with 50 points. It would be great if the whole or at least a larger part of a journey could be seen on the map at once

So having a Mac/pc app and an iOS app. Why not include a contacts sync within the apps for faster/smoother contacts setup?