Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  1. Pourquoi offrir des forfaits mensuels pour le SPOT X seulement. Il serait intéressant d'avoir aussi un tel forfait mensuel pour le SP

    Add a monthly service for the SPOT GEN3.
    offrir un forfait mensuel pour le spot Gen3 au lieu du forfait annuel existant obligatoire. Pourtant c'est deja le cas pour le SPOT X.

    368 votes
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      66 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
    • Phone app to edit message profiles and device settings.

      It will make changes on your message profiles easier and faster.
      Even better it It could be integrated with your phone agenda.

      167 votes
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        5 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow me to test SOS and Help buttons

        I would feel more comfortable with my device if I could test SOS and Help buttons before my trip.
        You could implement a "test mode" feature where I can press SOS and Help buttons and the messages are only visible in my account, but not sent to NSD or GEOS.

        191 votes
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          7 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
          planned  ·  S Admin responded

          We are working with our SOS partners GEOS and our software developers to provide this feature to our customers. Please check back for future updates on this project.

        • Allow more then just the last 50 wp on map

          If a viewer wants to follow a recorded track he must work through each page with 50 points. It would be great if the whole or at least a larger part of a journey could be seen on the map at once

          92 votes
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            7 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
          • Acknowledgement from a SPOT Transmission that the recipient has viewed the sent message.

            Acknowledgement signal that a message sent from SPOT Gen 3 device was viewed by the intended recipient.

            80 votes
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              6 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
            • Improve message reliability

              I send "I'm OK" messages every hour when I ride my mountain bike. Sometimes the messages don't arrive. In the next model (I have a Gen3) I would like to see an improvement in the percentage of messages that get sent properly.

              80 votes
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                4 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
              • Website & App

                Your website and app are super clunky. You would sell more products if your website and apps didn't look and function like they were from the 1990's.

                If you'd like help. I work for a company that can handle those exact needs. Raizlabs in Oakland California.

                Thank you!

                10 votes
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                  1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                • SEND SPOT TEXT MESSAGES WITH A LINK

                  It would be most helpful when a text message is sent via SPOT if the geographic coordinates were sent as an internet link. As it is now the text message comes through with numbers that have to be cut and pasted in google in order to see where the message was sent from.

                  7 votes
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                    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                  • lower fees and update the webpage and app.

                    The new "Network Maintenance Fee"; the fact that the antiquated tracking web page hasn't been updated in years; the app that doesn't clearly show the current location vs historical locations; and the lack of response to my question to support have contributed to my decision to cancel my renewal.

                    2 votes
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                      1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow for multiple days tracked to appear on one map.

                      Wouldn't it be great to show multiple days of hiking or riding to show on one map.

                      8 votes
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                        2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                      • Place SPOT Icons next to message edit tabs

                        Put the corresponding SPOT Icon next to the message tab on the edit webpage tab.

                        1 vote
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                          0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                        • Associate a *.gpx file to the map

                          Improve in the map the possibliity to associate a *.gpx file would be great, because is importante for us know if someone is off the track.

                          2 votes
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                            0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                          • One that works

                            One that wil pick me up anywhere in the world

                            1 vote
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                              0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                            • website confusion

                              Device has custom on left and checkin / OK on right.
                              Web page has Check In WITHOUT BEING FOLLOWED BY OK above
                              Custom.
                              Solution ADD OK after words Check In on web page. and preferably
                              put Custom above Check In / OK.

                              1 vote
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                                0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                              • Better global coverage for SPOT tracker. Start with French Polynesia

                                Better global coverage for SPOT tracker. Start with French Polynesia

                                3 votes
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                                  1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                • Firmware update

                                  VERY disappointed. I followed all the stateps only to get a "You settings could not be loaded message" Yes, plugged in switch on and I have the Code.
                                  This is a life saving device, your updates should be rock solid.

                                  3 votes
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                                    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Combination of SPOT functionality with PLB/ELT functionality for aviation usage

                                    It would be great to have a device which combines the SPOT funtionality with a PLB/ELT funtionality for aviation. This would mean the addition of g-sensors to the device and the ability to emit the 121.5/406MHz Emergency Signal.
                                    Since some countries still demand the use of PLB/ELT devices (e.g. Austria) this would be a real benefit to have only the SPOT device on board with both functionalities.

                                    2 votes
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                                      0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Remote SPOT App sync with tracking database

                                      Add ability to remote sync tracking messages to Iphones. I went out today and put my phone on airplane mode. After 4 miles and quite a climb, i was able to check the SPOT app for my track, but nothing was available. As explained by tech spt, if your device is not receiving cellular data, airplane mode, you will not receive the most current messages. Certainly understand that.

                                      Add functionality to include a "Remote Sync" button in the Message area to down load the last, as example, 3 hours of tracking if available. Place a limit on the range of…

                                      1 vote
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                                        0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Training

                                        I am a new Spot Gen 3 owner and user. I have been eternally frustrated with the lack of training and support for new users. The manuals provide decent technical information but no practical information. For a device that is intended to be a lifeline for users, i am extremely disappointed in the available training. As a sidetone, your Youtube videos are embarrassing. there are silly, marketing videos that provide no information for new users. I continue to play with the device and test it but i must admit that it scares me to rely on it with so little…

                                        2 votes
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                                          1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Custom ICon on Map

                                          Many of us use Spot for other than hiking. It would be cool if you could allow us to choose an Icon, instead of the default foot print. Like, gyroplane (me), airplane, kayak, boat, skis, jeep, etc.

                                          1 vote
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                                            0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
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