Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. Make activations simpler

    Third time trying to activate where is the code and serial number etc

    2 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  2. 57 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  3. SEND SPOT TEXT MESSAGES WITH A LINK

    It would be most helpful when a text message is sent via SPOT if the geographic coordinates were sent as an internet link. As it is now the text message comes through with numbers that have to be cut and pasted in google in order to see where the message was sent from.

    15 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  4. Reduced fees for Veterans (Canadian and American).

    A reduced fee for those who are serving or have served in the military would be a nice touch. Perhaps also add first responders.

    47 votes
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    planned  ·  7 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  5. battery indicator, would be god to know if i should change the batteries before they die when i need it most

    battery indicator, would be good to know if i should change the batteries before they die when i need it most

    19 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. 8 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  7. Have the web page go back to the same image (satellite, track, etc) that you were on last when reloading after expiration of site

    When you're checking tracks the web page goes back to the beginning, does not go back to where you left the last time - i.e. on satellite view, how much enlargement, etc. It would be great if I didn't have to start over every time I checked a track.

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  8. Training

    I am a new Spot Gen 3 owner and user. I have been eternally frustrated with the lack of training and support for new users. The manuals provide decent technical information but no practical information. For a device that is intended to be a lifeline for users, i am extremely disappointed in the available training. As a sidetone, your Youtube videos are embarrassing. there are silly, marketing videos that provide no information for new users. I continue to play with the device and test it but i must admit that it scares me to rely on it with so little…

    7 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow for Multiple Preset Messages

    Allow the custom and check in buttons to send more than one per-drafted message. Press check in for message one (I’m ok) Double press check in for message two (Going to sleep). This would allow for 4 total messages to better communicate. You could even make it a button combination like hold down power and check in for four five seconds for message preset two etc

    10 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  10. Custom and Help messages should LOOK different, ie URGENT, to recipients.

    I recently send a Custom message when in need of rescue. Some recipients did not notice that it wasn't just another OK check-in, but was a call for rescue in -20 weather from a remote Yukon location. Some did notice and sent rescue so ended well thanks to SPOT.

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  11. Improve the rober covers on the Spot gen3, so that no catastrophic damages could happen to the devices

    I'm myself using a lot my Spot Gen 3 in sea/wet weather conditions and unfortunately for me during one of my chalenges the spot gen 3 got entirely damaged (completely destroyed, U/S) by water getting inside of it via the micro USB port.

    In deed the rubber cover not being strongly 100% watertight let some of the sea water got inside of the device hence the spot gen 3 tracker completely out of service. Not working at all anymore, impossible to turn it on.

    This incident happened while I was doing the crossing in solo with a kayak of the…

    6 votes
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    5 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  12. how do I find ESN and authentication code on the box?

    where do I find the authentication code? Or the ESN on the box? One of the 2 I don't find.. so can't login!

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  13. Custom ICon on Map

    Many of us use Spot for other than hiking. It would be cool if you could allow us to choose an Icon, instead of the default foot print. Like, gyroplane (me), airplane, kayak, boat, skis, jeep, etc.

    4 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow for multiple days tracked to appear on one map.

    Wouldn't it be great to show multiple days of hiking or riding to show on one map.

    14 votes
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    5 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make updating of the device easier

    When you update your settings, there is no convenient tab to "üpdate your device" on the same page as the Default/Settings. Therefore, there is no way of knowing if one's device has absorbed the change to the settings. It then is a convoluted way of having to do the whole initiation process again, and the desktop shortcut doesn't work.

    9 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  16. Change the Map Coordinates for your area of the world like UTM

    Like to see a drop down for changing map cords I use UTM but there is loads

    12 votes
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    7 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  17. Display fewer data points on shared maps

    I want to use the spot device as a real-time field personnel tracker, and want to only show the most current position.

    Right now the least amount of data I can show is 24 hours. This is way too much for what I'm doing. I would like an option that displays only the last (ideal) or last two positions received.

    Please add a 10 minutes or 30 minutes option to the edit shared page "Share GPS Locations from the Last:" dropdown menu.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  18. Improve profile set-up by having selectable, saved contact details

    Allow saved contact details so when modifying profiles contacts can be selected instead on continually adding emails and mobile phone numbers manually for each person. Also allow all contacts to be the same for each message as default so manual entry is not required continually.

    15 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  19. date format

    Allow the date format to be set to something other than US - it is just SO arrogant to think that the US date format is the only one required!!

    I want an AUSTRALIAN date format available so reports and all areas of the site/app are easily readable to the rest of the world that does not format the date back to front as you do in the US!

    8 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  20. Scale

    I need a scale on the "googlemap" site to figure out the distance of the waypoints.

    15 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
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