Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  • My feedback
  1. Show percentage of battery left

    I like to check the level of juice left in my tracking device battery. I like to know when it sends the low battery alert how much time before it sleeps?

    9 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  2. Battery options for SPOT Trace

    We use SPOT trace for monitoring drifting buoys, and we need reliable and lengthy deployments. We have tested the use of different lithium batteries that provide extended deployments and would love it if SPOT would provide options for those of us who might need the extended use in these remote environments.

    3 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  3. Unit color option

    Your documentation and tech support recommend units be located where there is direct exposure to a satellite. I keep these on top of my fleet of trucks and I have noticed that they get very hot. Recommend that you allow customers to select a lighter external color, perhaps white or light gray, to reduce heat absorption, which would likely make a difference in unit service longevity and battery life.

    3 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  4. Let us delete each message or position like old format

    Before the update, I could delete each message or those that I wanted to see on the map only. not now

    1 vote
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  5. Automated way to retrieve a username or password

    As usual, cannot reach your company when I need you. No way to contact by email, no automated way to retrieve a username or password that you have apparently deleted. So I am stuck. I have no desire to waste time in a chat. I simply need help logging in. I had my username and password but they no longer work and although the system says it has sent info to my email, it hasn't.....and yes, I have checked spam, trash and my inbox.

    1 vote
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  6. The authorization code is tiny.

    The authorisation code is tiny.
    I can't read it.
    Then the system says "Credentials dont match"
    What a stupid feed back that is. Why not try to be friendly (like explain what to do) and use a better phrase than this.

    1 vote
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  7. Spot trace device for animals

    Good day Spot team!!!

    I would like to suggest and ask some improvements for the spot trace devices.
    I'm using 3nos. for the tracing of my horses in Republic of the Kazakhstan the wild places where is no any communications, roads etc. I'm put device inside of the rubber hose and fix it on the neck of the horses.
    So below i suggest if it possible to add some additional functions:
    1. To have possibility adjust device to get a signal with lower frequency, for example 6,3,1 time per day in aim to save live of the battery (without any…

    6 votes
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    1 comment  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  8. spot trace for drones.

    a lightweight spot trace under 30g. for drone use. drone market is booming. and all drone trackers on market are cell tower base. a satellite tracker is way better. can be marketed for unlimited other uses. small lipo batteries will do the trick.

    6 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  9. PLESE CHANGE THE 30 MIN WAIT AFTER STOP!

    Currently, after a stop notification there is a 30 min window before new notifications will be sent. So... if I park my motorcycle and don’t wait beside it for 30 min someone could steal it inside of that 30 min and I’d get no movement notification. That’s crazy!

    17 votes
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    2 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  10. 3 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  11. Location Shown on map when stopped

    Always show the Spot trace last location on map even after the messages have been clear.

    6 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  12. A wire antenna so the unit can be hidden and still get signal

    Wire antenna so Spot Trace can be hidden and still gets signal

    12 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  13. Make the SPOT Trace unit lockable

    Make the SPOT Trace unit be able to lock into the mounting bracket to avoid theft and unwanted removal of the unit.

    18 votes
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    1 comment  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  14. pause notifications

    Create a "pause" feature for trace. If I want to go fishing, I should be able to pull up the spot app, click pause, and when ready, click resume to continue receiving alerts

    5 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  15. 3 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  16. Be able to add notes to locations

    First of all, thanks for helping me save my sailboat yesterday. She dragged her anchor during a storm and thanks to the Spot, I was able to get her re-positioned before any damage was done.

    It would be nice if I could just make a little note on some of my locations. My boat swings around a lot on anchor, so it would be good to note where she sits with the wind out of the east, out of the west, etc. I could imagine this being a helpful feature in a lot of other situations also.

    2 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to delete more than message/location report from the Spot APP at time

    When reviewing the messages of locations, status reports, etc on the Spot APP, it would be nice to be able to delete more than one message at a time.

    2 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  18. Motion sensor

    Real-time tracking

    9 votes
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    1 comment  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  19. Up date manual information

    Up date the user manual information on the SPOT TRACE to let first time users know that they must log in and go to "my location" to find out where their TRACE device is once it has been activated.

    13 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  20. release notes

    currently i have no way to find out if there is an update for the spot trace.
    only by trying to download the device firmware updater i am finding out there is a new release.
    so inform user better of new updated firmware software, AND add release notes to it, so we (the users) know what has been fixed or added as new features.

    6 votes
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    1 comment  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
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