Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Keep SPOT devices simple

    I need none of your new features. I have been a Spot user for over ten years and purchased it to provide a means of sending messages via satellite when in the remote back country with out any other means of communicating. So far 100 % of my messages are “OK” messages but the comfort of having Spot is in its emergency option. Keep it simple and for its original intended purpose; not another “social media” experience.

    44 votes
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    1 comment  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
  2. Hate your new Page

    You ruined a perfectly simple page and designed one too complicated and useless for the average user. Your new price plans are overpriced and for some reason, my contacts do not receive my shares. You have no general email to contact you, other than phone numbers. After years of being a loyal subscriber I am happy to cancel and go with another provider.

    12 votes
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    0 comments  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
  3. I would love to see an upgrade program for long time spot users to upgrade at a lower cost to the new technology

    I would love to see an upgrade program for long time spot users to upgrade at a lower cost to the new technology.

    16 votes
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    1 comment  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
  4. More characters in Predefined and Help SPOT Message

    Please add more characters to Help/SPOT SOV message. 110 is not enough to include local contacts in case of a non life threating event.

    4 votes
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    1 comment  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
  5. Fewer Lapses in Coverage

    Well, apparently it shows last 3 days only... I started cycling in Puerto Montt on Sunday...

    Regarding tracking every 10min, it’s just extremely unreliable. As a safety device, it just doesn’t work if it does not send any position for 30 or 40min... Have a look at the gaps on the picture...

    image1.png

    Should I believe I will have Satellite reception if I ever need it...? Well, after 5 days the so-called peace of mind is gone...

    This is a friend mine using an InReach: no gaps, 100% reliable, Iridium satellites...

    image2.pngimage3.pngimage4.png

    Nothing further. Best regards...

    4 votes
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    0 comments  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bluetooth in Gen3

    I love my Connect but what if my phone dies or malfunctions on a trip. I would be limited to only SOS. Would be nice to have the other functions available

    11 votes
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    0 comments  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
  7. Support the products that are already in customers' possession.

    It is difficult to use the functions such as Facebook, groups and messages. I see no need to upgrade when I can only see the "new, improved" products being treated as the legacy are now.

    3 votes
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    0 comments  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
  8. Why doesn’t my spot work in Hawaii?

    Why doesn’t my spot work in Hawaii?

    3 votes
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    0 comments  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
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