Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. An affordable plan for the GSP-1

    The economic pressure of going to a different device other than my current GPS-1700 is overwhelming. All of the bush pilots and outfitters are now able to communicate by text, so my need for a voice compatible device has diminished. I will continue to use my current phone if a reasonable plan is offered. Otherwise I will find another, more affordable solution to my communication needs. I have cancelled my credit card so that it will not be automatically changed.

    14 votes
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    5 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  2. Globalstar monthly billing improvements

    If there is a missed payment for any reason, please include the past due amount in the following month’s charges.

    If the customer does not have an email address, please send a physical letter asking to update the credit card information if there is a missed payment.

    1 vote
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    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  3. No minute sat plan

    So many people have drop using Globalstar because you kept jacking up the cost. Most backcountry users just want it there for emergencies and wouldn't mind paying more if minutes are actually used. Bring back a low cost plan

    5 votes
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    2 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  4. Expand duplex coverage in Africa

    Africa on the coverage map is not covered.

    1 vote
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    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  5. Develop a SPOT app tha could be downloaded onto a smartphone and not have to have the SPOT device

    I would like to see an app for a smartphone that would allow the user to emulate the SPOT device instead of having to purchase and carry the SPOT device.

    23 votes
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    2 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  6. Globalstar Canada needs to offer seasonal plans

    There are about 250,000 hunters in Quebec. In order to meet their needs, Globalstar should consider offering 6 month seasonal plans.

    25 votes
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    1 comment  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  7. 14 votes
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    1 comment  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  8. 10 votes
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    1 comment  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  9. Access weather forecasts

    Ability to receive daily text weather forecast for a specific area by simple plug in of an ipad

    9 votes
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    2 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  10. A global phone that works

    Hiking in Guatemala and standing on top of a volcano with clear blue skies an unobstructed view of the sky but phone does not connect. Not worth it having it carried as an emergency com device will look for another provider when back home.

    1 vote
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    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  11. To identify my current usage/balance on my plan

    I would like to be able to immediately identify my current usage/balance directly from my Sat Phone.

    14 votes
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    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  12. App

    Hello, you ust have an app for Iphone where we can update and create a new profile. thanks

    1 vote
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    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  13. 2 votes
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    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  14. Customer Service --- Five Star Service -- Brice Peters

    One of your Technicians Brice Peters proved excellent customer service today.

    He broke down a my one problem into logical pieces and we solved the issue with my Spot Device Updater 2.0 on my computer and my Spot 3 not update firmware.

    1 vote
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    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  15. 19 votes
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    1 comment  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  16. My Satellite phone number is recognized

    When I call anyone for assistance, in the case of an emergency, my Satellite phone number does not show up on the receiving phone, therefore the person will ignore the call thinking it’s a spam caller. Our Satellite phone numbers should show on the receivers phone so they will know who is calling and answer the call.

    5 votes
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    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  17. Activation of satphones online

    Why do I have to contact you to activate my phone, why can i not activate my services online via your website.

    1 vote
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    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  18. Sell a car charger for the Spot Global Phone. Cannot find one anywhere! Why?

    Car charger for the Spot Global Phone. Should be able to purchase one.

    2 votes
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    1 comment  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  19. Lauren Jensen

    To Get Get Spot & the other hardwares out there and into the and into the hands of some great adventurers

    1 vote
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    1 comment  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
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