Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  • My feedback
  1. Allow iOS app to add SMS and email recipients

    My iPad iOS device could not add recipients.

    5 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  2. Roadside Assistance Response for Motorcycles and Vehicles

    Every roadside assistance tow vehicle should be capable of handling both 4-wheeled vehicles -and- motorcycles. The one and only time I used Roadside Assistance the truck that came had no means of towing a motorcycle. The towing service driver just said he couldn't take a motorcycle and left. And, that was after waited for 2 hours. It was extremely disappointing. With SPOT, there is no way to communicate to the dispatch what type of vehicle I'm in. They ought to be prepared and capable of towing either cars or motorcycles.

    4 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add a openstreetmap.org (or better opentopomap.org) view on the map

    Your used Google maps are very poor in remote Areas (like in the Alps, or in northern scandinavia. Openstreetmap and other Openstreetmap-based maps are better options with more ways and pathes and more details in such areas. Look at www.opentopomap.org or hikebikemap.org.

    4 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  4. Build a non-tracking, emergency beacon device for scuba divers etc

    A 100-meter depth device with no tracking, but customizable contact and emergency triggers would help divers (and others) especially when they lose contact with their boat or guide, or face other problems. I could see three messages - lost but not emergency, emergency, and medical assistance immediately required. On surfacing, a diver could activate the appropriate signal and have message and location transmitted. Bonus idea - allow it to be linked to an existing tracking account at a discount to encourage cross-selling.

    4 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  5. Offer exchange on old spot messenger

    My old spot messenger is not able to connect with newer IPhone. You should offer discount/rebate for customer who own these units to change for new Spot.
    We should be able to send and receive text message

    2 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  6. Worthless statistics

    Asking the customers is a good idea. However, the statistics are worthless in the sense of Winston Churchill: "I only believe the statistics that I have falsified myself". Proposals that are ahead in the ranking always stay ahead. The users (not just me) get tired after reading the first 20 or 30 suggestions and say goodbye. Suggestions on the 100 back ranks are barely read and therefore always stay there. This statistic is at best self-deception.
    Alexander Sy

    2 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  7. 2 votes
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  8. 1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. Each alternate year I try to reactivate my SPOT Communicator it has issues eg no longer recognises the ESN or Authority code.

    Re-activiation, & Contact: phone contact is also problematic as you don't seem to be available in Aust Business hours & now if I try to ring tonight (Fri Aust time) hopefully you may be available to rectify the activation issue. Rick Lovegrove ESN-8221736?

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  10. ALL IN ONE

    I would like to see a all in one unit. Spot, GPS, Camera, Cell phone and or SAT phone...etc... all in one unit. I think the technology is there for most of everything to be in one unit. I am tired of carrying a hand full of different electronics and keeping track of them. I've gone back to the basic because of this reason. I think Garmin has a GPS with a "Spot" type service I've glanced at. My Spot service is being discontinued because of the service price. I have had it since the first SPOT unit and a…

    7 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  11. 4 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  12. Improve SPOT coverage in East Africa

    Eas Africa Coverage seems to be poor. Area around Burundi, Ruanda. Would appreciate having this area included.

    3 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. To put a accelerometer as criterion to send an SOS

    To put on next Spot GenX an accelerometer: when system detects a big acceleration an for some time no activities, we can suppose a fall and loss of consciousness: SOS have to be sent!

    10 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  14. 4 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. Activate marketing sponsorship programs

    I am a Rally organization and after requesting SPOT HQs a number of devices to show my customers how during a rally they could learn about spot, I never got an answer. I sailor who used it said it did not work so why don’t u participate in our rally seminar and allow to test them?

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  17. Prepay for services

    Prepay for services without having to contact the care center. I am going off the grid for an extended period of time and my renewal will occur during the same time. i will not experience disconnection due ot credit card failure with a prepay option.

    9 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
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