Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. Make coordinates automatically send with message without needing to check box

    Please update firmware to be able to automatically send coordinates with text messages without needing to check location box every time. It is so easy to overlook when sending a message. Should be able to set it one way or the other and forget it!

    22 votes
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    4 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  2. Old spot

    Bring back the old spot. The new SPOT X is very difficult to use and is unnecessarily complicated.

    18 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  3. See Other SPOT X Users in My Hiking Party

    I would like to be able to see other SPOT X users in my hiking party on the topo map. This may be a security concern, but if each of us gave permission to see each other's location, that would be incredible and an advantage over your competitors.

    6 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  4. In order of messages received

    It would be nice if a multiple message(s) received (from a long worded, single message) were listed in chronological order, especially on the app.

    8 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  5. Contacts/waypoint + setting sync without usb connection

    Contacts/waypoint + setting sync without usb connection. It should be possible to sync such kind of data via bluetooth and IOS/Android app.

    4 votes
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    2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  6. Beep every 5 minutes if there are unread messages

    Beep on new message.

    There should be an option to beep every (1/5/10/30 minutes) when there is an unread message.

    This would seem so simple to implement and so obviously necessary that it should have been done already.

    I don’t want to check the spot 300 times a day, but I DO want to know if a plan has changed.

    It should also have an option to beep if a message you sent has not been marked as sent within 60 minutes - so you can attend to getting better signal.

    4 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  7. Signal strength indicator on SPOT X

    Add signal strength indicator to top bar of screen or something, anything, that indicates the signal strength so we can optimally aim the device.

    40 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  8. Improve SPOT X USB door

    The flap door never stays on because of the current design of the 2 little plastic numbs. The door should be redesigned with stainless steel pin like what is used on watches. If Spot is using satellite to communicate then it should put a weather app in as well. Good to now what the weather is when out in the middle of nowhere.

    32 votes
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    3 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  9. Timestamp incoming messages with the time they were originally sent, not when received.

    The timestamp on an incoming message should be the time it was sent, like with e-mail. Currently the timestamp is the time received, which is useless information. A message like "see you in 2 hours" is meaningless on a device that fetches messages at long intervals, unless we know what time it was sent. You have the information in the header of the original text or email. Use that instead of replacing it on the Spot.

    33 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  10. text and check in notification

    to show if your check in notification, text, tracking , messages have been successfully sent. right now it does not show if they have worked or not. we have no way to see if our messages are being delivered.

    42 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to send messages through Whatsapp

    To send mensages over Whatsapp. Most cellphones in Brazil will not respond a SMS to USA without a special plan contracted

    5 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  12. Better user guide and self help option

    Started trying to set up my new Spot X more than 2 hours ago. I'm still working on it, and I don't think I'm close to done. The documentation you published is substandard where it isn't outright misleading. The whole thing seems deliberately designed to be as confusing as possible. I've managed to turn it on and pay for an account. Nothing after that has worked as expected.

    2 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  13. Hybrid Spot X globalstar + GMS/LTE connectivity

    It make sense to have a hybrid device with satellite uplink and gsm/lte uplink including a dedicated phone number. the device can switch between the two services to forwared the messages.

    2 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  14. Spot-x firmware / network upgrade 140 character limit to 160 character limit.

    Increase message character limit to 160.

    Spot-X Firmware Update / Network Operations Update

    4 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  15. Integrate with Google Maps App

    when you send a GPS coordinate to someone, the link it brings them to does not have any options to open it in google maps. so that they can't navigate to it.

    it should just send them to a Google maps link instead of a Spot landing page with a google map inside of it. makes it too hard for someone to launch those coordinates in google/apple maps and start navigating

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to mark all messages as read on SPOT X

    Since my Spotx malfunctioned a while ago and message notifications were not coming in then notifications all came in at once, I have not been able to zero message notification. Need a way to mark all as read just to get rid of the notification

    10 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  18. Stronger Tracking Signal

    Increase power for tracking signal. The tracking capability is too weak relative to other trackers.

    23 votes
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    2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  19. Enable an EOF character at end of e-mail messages

    Often when people reply to my messages I've sent them from my spotX, their response is too long and doesn't get sent. This is because their e-mail program is appending the original message, etc. Not all the people I message are tech savvy enough to manage this. It would be nice if a person could add an end of file character that would cause the spotx mail server to strip everything beyond that point: <eof> or something.

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  20. Flat bottom on SpotX

    I just want to put in an idea for a small product upgrade. Put a flat bottom on the SpotX since the antenna needs to be straight up, so you can set it on something. With the Bluetooth version, it would be even more useful because you are texting with your phone and don't want to find a place to lean it against. A little clip-on flat bottom for existing ones would be nice as well.

    14 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
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