Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  1. text and check in notification

    to show if your check in notification, text, tracking , messages have been successfully sent. right now it does not show if they have worked or not. we have no way to see if our messages are being delivered.

    5 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  2. SpotX should tone when sending SOS

    When SOS is activated SpotX could make sound. Then if you could not see the device at least you could hear it

    10 votes
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    2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  3. Wrap on predefined messages list on SPOT X

    Make it possible to go to bottom of 14 messages by pressing up when on the first message and back by pressing down

    4 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  4. App sync

    So having a Mac/pc app and an iOS app. Why not include a contacts sync within the apps for faster/smoother contacts setup?

    4 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  5. Continues Tracking

    have the spotx device be able to track after pushing the button whether it feels movement or not.

    9 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make the Spot x user friendly

    Waay to complex to set up...need a real hard copy ACCURATE manual for all instructions...the Spot help line is useless for any assistance.

    3 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  7. FIX Spot X incompatibility with Inmarsat and Iridium Devices

    We originally had a Global Star Sat. Phone. When they discontinued their Monthly Service Plans and forced yearly contacts on us the phone became cost prohibitive as it was only need 3-4 months a year. Global Star suggested the Spot X as an alternative.
    Having just text capability to our remote ranch would be acceptable so we chose the Spot X. However, our Partners have Inmarsat devices. We just found out that your device (Spot X) is incompatible with both the Inmarsat and Iridium devices even though we can text to them using regular cell phone service when its’ available. …

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  8. FIX Spot X incompatibility with Inmarsat and Iridium Devices

    We originally had a Global Star Sat. Phone. When they discontinued their Monthly Service Plans and forced yearly contacts on us the phone became cost prohibitive as it was only need 3-4 months a year. Global Star suggested the Spot X as an alternative.
    Having just text capability to our remote ranch would be acceptable so we chose the Spot X. However, our Partners have Inmarsat devices. We just found out that your device (Spot X) is incompatible with both the Inmarsat and Iridium devices even though we can text to them using regular cell phone service when its’ available. …

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  9. Spot X must accept AA or AAA batteries as an option without use of powerbank.

    Having built-in only rechargeable is not sufficient for and emergency device targeted for outdoors-men and gals crowd.

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  10. Pause mode on Spot X NEEDS to be a selectable feature that can be turned off. As it is now, you cannot track while kayaking.

    You introduced pause mode while tracking on Spot X recently. And, you forced it on us. While kayaking, since there is no walking vibration, Spot X goes into pause mode within minutes. Rendering tracking while kayaking useless. It is not a feasible solution to suggest that I shake the unit every 15-20 minutes to get it out of pause mode. Make pause mode on tracking with the Spot X an option that can be turned off. I suspect that I'm going to have this same problem long distance biking this summer. PLEASE give me the option to shut pause mode…

    4 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  11. Global setting for adding GPS coordinates and Altitude to messages

    Just a nice-to-have: most of the time, I send my lat/lng and alt when texting from my Spot X. It'd be if there was a global setting to check these boxes by default when I create a new message (and I could then uncheck them manually for a specific message).

    I want to thank the Spot X devs for listening to customer feedback. You've been really responsive in incorporating our ideas and I really appreciate it.

    8 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  12. Stronger Tracking Signal

    Increase power for tracking signal. The tracking capability is too weak relative to other trackers.

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow more contacts to be stored on the device

    You allow over 200 waypoints but only 70 contacts. I will never use that many waypoints. More contacts would be great

    6 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  14. Play a recording when calling a SPOT X phone number

    This should be an easy one, but very important. When someone phones the Spotx number it should not say the number is disconnected or no longer in service.

    7 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  15. Be able send a SMS to SPOTX from sharepage

    while people are viewing share page have the ability to share message back to the spotx. weather via email or SMS.

    4 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  16. Built in stand for SpotX

    SpotX requires the antenna be upright. Most things like stumps ,tables and other things we would normally set Spot down on to send a message are flat. Standing spot is somewhat of a pain in the butt. I taped a triangle shaped piece of plastic to the back of mine

    5 votes
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    2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  17. Offer more grid system options

    This system would be very useful for the military if it used the MGRS system as an option for location. LAT/LON is not as common for ground forces, and is generally not taught.

    2 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  18. Video on how to use the Compass

    in-depth video on how the compass works and how to use it on the SPOTX.

    6 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  19. Hi There, long & lat on & off

    should be in the system settings..

    3 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  20. Multiple contacts in messages threads

    When choosing a previous message thread to send another message if there was more than one person in the original message it will only select one recipient. It should send to the same group of recipients

    8 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
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