Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  • My feedback
  1. Disgraceful

    Disgraceful that SPOT makes it so hard to cancel a subscription. This is modern day thuggery and robbery.

    1 vote
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    0 comments  ·  SPOT Billing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make it easy to share a map

    It is very hard to find how to share a map. I am defeated! I see others have been as well.

    I agree that the coordinates on an SMS checkin message don't work with Google

    1 vote
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    Merged  ·  0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Sat-Fi2  ·  Flag idea as inappropriate…  ·  Admin →
  4. Now that my wife has used the new software for a while she wants you to know that she still hates it.

    It is called "usability testing". You missed that step. The new mapping software is the brainchild of some manager who does not have a clue. I learned a long time ago that if you have to spend $2 to keep an existing customer happy, you have to spend $5 to acquire a new customer. Really bad idea irritating your customers. You do realize that most customers who are unhappy do not complain. They just move on.

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  5. Spot Updater Firmware 1.9 for Mac still won't open

    Still get a message that Apple won't open the installer because it can't verify that the software is free of malicious content. Seems like somebody ought to fix this? Been six months...

    1 vote
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    0 comments  ·  Firmware  ·  Flag idea as inappropriate…  ·  Admin →
  6. Track Erasing on Spot Gen 3

    The new format is quite interesting.
    However the steps required to erase all previous tracks is similar to the count down for a space launch.
    Waaaaayyyyy too complicated to get to the page!!!!!!!!!!
    I had to phone tech support to get the answer and that took a 10 minute tutorial.
    Come on folks,get this fixed!!!!

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  7. In order of messages received

    It would be nice if a multiple message(s) received (from a long worded, single message) were listed in chronological order, especially on the app.

    2 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  8. Please bring back the old System; the new system just is not practical.

    For us folks that just need to use the SPOT maps, to look back on Journeys, the new system is overly complicated. Please bring back old system, or on new system, have an option to function as previous syste,

    Thank You.

    1 vote
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    Merged  ·  0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  9. Tracking Way Points must be Numbered on Historic Map

    I use SPOT to track my Kayaking Adventures. On the old system, I could quickly look at a map, after an adventure and see my tracking way points, and they were numbered. I use a screen shot of each of my mapped adventures, to incorporate into my videos.

    Please add a function, such that the # of the way point, can appear on the historic map (like it used to).

    This is an important feature when teaching others, about the appropriate way to navigate.

    Without the tracking # on the historic map, the map is useless to use.

    Please add…

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  10. Decent activation/payment interface

    Your activation system is awful on findmespot.com. Gives nonspecific errors when there is a credit card problem and then just plain locks up.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  11. Support for APO AE addresses

    Your website does not allow for APO AE addresses, making it impossible to create an account or activate a device. I am stationed in Germany, where Spot is supposed to provide coverage. If I cannot create an account and activate my device, then I will return it and purchase a Garmin InReach instead.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  12. Battery options for SPOT Trace

    We use SPOT trace for monitoring drifting buoys, and we need reliable and lengthy deployments. We have tested the use of different lithium batteries that provide extended deployments and would love it if SPOT would provide options for those of us who might need the extended use in these remote environments.

    3 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  13. Simulated output for API-

    We use SPOT for tracking assets, and are developing software to work with the API. It would be helpful to have a simulated API to work with for software development (our spots often do not move, so it is hard to have a stream for software testing).

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  14. SPOT Gen3 to have the ability to not turn off if not in tracking mode

    Users should be able to decide to have spot shutdown or not rather than have the Gen 3 shut down to conserve power after 1 hour if not in tracking mode. Back in 2017 while not using tracking feature but having the unit turned "On" while hiking in heavenly forested area (bad but not impossible satellite coverage) a fall burst fractured my back L1 through L4 vertebrae. As Spot was self powered down I was unable to use the SOS feature. I was not aware at this time the unit was not on and much time had passed before I…

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Daylight Savings Time to SPOT Mapping

    There is no automatic calendar-based adjustment for Daylight Savings Time in the web settings, nor is there an equivalent manually settable option. As noted in the "Time Zone Issues" posting below, this is confusing to message recipients and, in case of an emergency, could cause a really serious problem.,

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  16. Numbered location pins

    Location pins should be numbered on mapping. I previously had spot connect and my wife could log in to see where I was on her iPhone. Now all she sees is dropped pins

    2 votes
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  17. In SPOT My Account, Clearer path to info

    In SPOT My Account, it would be good to have some text indicating the category of information available under the picture of the SPOT device.
    Even "Click Here for More Info" would be helpful. I didn't even know the picture of my device was an actionable icon.

    1 vote
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  18. Let us delete each message or position like old format

    Before the update, I could delete each message or those that I wanted to see on the map only. not now

    1 vote
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  19. SPOT pouch

    develop a pouch were the user can keep spare batteries and the USB cable. this way when out in the filed the user has all needed equipment to update and repower the tracker.

    4 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  20. Spot-x firmware / network upgrade 140 character limit to 160 character limit.

    Increase message character limit to 160.

    Spot-X Firmware Update / Network Operations Update

    2 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
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