Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. Decent activation/payment interface

    Your activation system is awful on findmespot.com. Gives nonspecific errors when there is a credit card problem and then just plain locks up.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  2. Support for APO AE addresses

    Your website does not allow for APO AE addresses, making it impossible to create an account or activate a device. I am stationed in Germany, where Spot is supposed to provide coverage. If I cannot create an account and activate my device, then I will return it and purchase a Garmin InReach instead.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  3. Get SPOT Tee Shirts!

    Start selling SPOT Gear, like Tee Shirts, Hats, Jackets, Etc.

    18 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  4. Issue a Detailed Payment Receipt

    Love the product, love the service! Keep it up!. However, PLEASE issue a more detailed payment receipt. Every time I submit this as a work expense, I get it sent back as there are so few details. Accounting is not my bailey wick, but I don't have this problem with any other receipts! At some point it is going to get rejected and we will be forced to switch to anther provider.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  5. Cookie Preferences Button

    It's really, really annoying to have that cookie preferences button overlay still showing even though I have gone in and set the preferences. It obscures things I'm trying to see/do, and once my preferences have been set there is no reason for it being there. Even before preferences have been set it should have been implemented differently to not be obscuring your website. This is especially bad in the settings area. It obscures important settings and information. Get rid of it.

    5 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  6. Spot HUG customized sensor names

    Spot HUG devices NEED custom sensor names. You used to have this. Why the change?? Change it back.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  7. Like to see a Full detail on how to use the your own web page tracks/accouns and so on

    Like to get the company do a full detail on youtube on and about your own web page from seeing the tracks and to see all and the details and tips and tricks there is nothing to make it better to understand

    2 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  8. I would like to be able to either show live tracking on the Adventures page, or be able to load a route and waypoints onto the Share page

    I would like a way for family and friends to view my progress on a designated route that I upload or create. This would give them a better idea of progress, and if I've deviated from the route. Really important in adventure racing. A dot on a map doesn't do much for people who don't live in Alaska.

    1 vote
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. send I,M OK and SOS at the same time

    we need to be able to send I,M OK and SOS at the same time for when
    u come across an accident and THEY need help and u don,t want your wife and son scrambling to come to help you and cause them worry.

    4 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  10. Clip-on mount

    A clip-on mount would be helpful for people who don't want their device swinging from their belt, pack, etc. The clip needs to be big, and grip hard to keep the device in place.

    6 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  11. contact numbers on your bills

    service center call agents available and ph numbers to talk to people.

    4 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  12. Distance between spot and speed ?

    Another useful information would be to have in the table the distance between two spots (and optionnaly the speed).

    Best wishes, Marc

    2 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  14. Each alternate year I try to reactivate my SPOT Communicator it has issues eg no longer recognises the ESN or Authority code.

    Re-activiation, & Contact: phone contact is also problematic as you don't seem to be available in Aust Business hours & now if I try to ring tonight (Fri Aust time) hopefully you may be available to rectify the activation issue. Rick Lovegrove ESN-8221736?

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. Offer exchange on old spot messenger

    My old spot messenger is not able to connect with newer IPhone. You should offer discount/rebate for customer who own these units to change for new Spot.
    We should be able to send and receive text message

    2 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  16. Worthless statistics

    Asking the customers is a good idea. However, the statistics are worthless in the sense of Winston Churchill: "I only believe the statistics that I have falsified myself". Proposals that are ahead in the ranking always stay ahead. The users (not just me) get tired after reading the first 20 or 30 suggestions and say goodbye. Suggestions on the 100 back ranks are barely read and therefore always stay there. This statistic is at best self-deception.
    Alexander Sy

    2 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  17. Would really like a decimal coordinate option

    You guys really should give us a decimal coordinate (UTM) option

    7 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow iOS app to add SMS and email recipients

    My iPad iOS device could not add recipients.

    5 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add a openstreetmap.org (or better opentopomap.org) view on the map

    Your used Google maps are very poor in remote Areas (like in the Alps, or in northern scandinavia. Openstreetmap and other Openstreetmap-based maps are better options with more ways and pathes and more details in such areas. Look at www.opentopomap.org or hikebikemap.org.

    4 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  20. Roadside Assistance Response for Motorcycles and Vehicles

    Every roadside assistance tow vehicle should be capable of handling both 4-wheeled vehicles -and- motorcycles. The one and only time I used Roadside Assistance the truck that came had no means of towing a motorcycle. The towing service driver just said he couldn't take a motorcycle and left. And, that was after waited for 2 hours. It was extremely disappointing. With SPOT, there is no way to communicate to the dispatch what type of vehicle I'm in. They ought to be prepared and capable of towing either cars or motorcycles.

    4 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
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