Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  • My feedback
  1. Spot Gen4 Improvements: replacing the batteries without a screwdriver and three-way velcro

    I had a Spot Gen3 and found some weird things on Gen4 that should be improved ASAP, like: to replace batteries or to connect usb cable you’ll have to carry screwdrivers; the velcro holding the clip is too simple, it should be at least three way. That’s a shame!

    1 vote

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    0 comments  ·  SPOT Gen4  ·  Flag idea as inappropriate…  ·  Admin →
  2. Replace the screws on the back panel of the GEN 4

    Gen three had screws to secure the cover that allowed one to remove the back cover for battery replacement without the need of a screwdriver. Gen 4 doesn't have that and requires a screwdriver in order to change the batteries. This is a step backward in my opinion.

    2 votes

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    0 comments  ·  SPOT Gen4  ·  Flag idea as inappropriate…  ·  Admin →
  3. improving the quick start guide

    This looks like a kick-***, well-designed product. But getting started needs a boost!

    I got stuck on "LED button test" Step 1.

    First, no image describing what the button names are (e.g., the "Track" button). So I downloaded the user guide and saw the button layout on page 6 (SIX!). Who knew track == map pin icon?!

    Then I got stuck on Step 2. Track and Power buttons have a clear detente. I could not push the SOS + Help buttons no matter how hard I pressed. No help on the LED/Button test. Then I found your help videos. No…

    4 votes

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    1 comment  ·  SPOT Gen4  ·  Flag idea as inappropriate…  ·  Admin →
  4. Have a 15 minute tracking option

    When using the tracking option while hiking the 10 minute option is to quick for a hiker and 30 minutes is to long, especially if you are in an area that the transmission does not go out.

    3 votes

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    0 comments  ·  SPOT Gen4  ·  Flag idea as inappropriate…  ·  Admin →
  5. Spare batteries

    Spot devices rely on batteries, would like to see the carry pouch for my spot have a pocket for spare batteries.

    3 votes

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    0 comments  ·  SPOT Gen4  ·  Flag idea as inappropriate…  ·  Admin →
  6. Internal battery, that is wall rechargeable.

    As a backpacker every ounce counts so extra batteries for me are a down fall for this satellite messenger. I’d like to see an internal battery with an external charging port that I could recharge with battery bank or solar panel.

    12 votes

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    1 comment  ·  SPOT Gen4  ·  Flag idea as inappropriate…  ·  Admin →
  7. External Prone sensor sending activating the SOS message

    In disaster areas we need to track personnel sometimes things happen and they become incapacitated. We need a way to activate the SoS via usb or wifi from a prone sensor.

    2 votes

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    0 comments  ·  SPOT Gen4  ·  Flag idea as inappropriate…  ·  Admin →
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