Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Shared link history filter doesn't work

    If I create a shared link that should display History Mode for either "24 hour" or "1 day", the resulting linked map does NOT limit the display to the last 24 hours. It shows for all time. Whoever I send the link to would have to to manually go into the map's History Mode setting and reset it to 24 hours to make it work. That seems like a big bug to me.

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  2. Get SPOT Tee Shirts!

    Start selling SPOT Gear, like Tee Shirts, Hats, Jackets, Etc.

    18 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  3. Put slide bars in the tracking-position and events screen

    It would be easier to operate and use the position and events list if it had a side slide bar.

    2 votes
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  4. 18 votes
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    7 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  5. Old spot

    Bring back the old spot. The new SPOT X is very difficult to use and is unnecessarily complicated.

    11 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bring back MY LOCATIONS so we can delete what waypoints we want.

    Bring back My Locations and the ability to delete what waypoints we want. The new web page is horribly cumbersome and hard to use

    5 votes
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    Merged  ·  0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add Device name or ESN when sending message from Spot Gen3 to Spot X

    When I receive on my SpotX a message from a Spot Gen3 I can't see which Spot has send this message. I own 30 Spot Gen3 .
    I suggest to add the ID of the Spot in the message.

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  8. Issue a Detailed Payment Receipt

    Love the product, love the service! Keep it up!. However, PLEASE issue a more detailed payment receipt. Every time I submit this as a work expense, I get it sent back as there are so few details. Accounting is not my bailey wick, but I don't have this problem with any other receipts! At some point it is going to get rejected and we will be forced to switch to anther provider.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. Automated way to retrieve a username or password

    As usual, cannot reach your company when I need you. No way to contact by email, no automated way to retrieve a username or password that you have apparently deleted. So I am stuck. I have no desire to waste time in a chat. I simply need help logging in. I had my username and password but they no longer work and although the system says it has sent info to my email, it hasn't.....and yes, I have checked spam, trash and my inbox.

    1 vote
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  10. Keep SPOT devices simple

    I need none of your new features. I have been a Spot user for over ten years and purchased it to provide a means of sending messages via satellite when in the remote back country with out any other means of communicating. So far 100 % of my messages are “OK” messages but the comfort of having Spot is in its emergency option. Keep it simple and for its original intended purpose; not another “social media” experience.

    32 votes
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    1 comment  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
  11. Oppdate correct

    Thanks for all the new features! At the page: SPOT Tracking/Manage
    Alerts/Contacts/Edit Contact (I could have provided a screenshot if attachment was possible) there seems to be a bug for us in Norway, Europe. When I choose "sms", I have to choose provider. But there is NO Norwegian provider listed...Why don't do that like othere pages, and first select country - then phone number? To keep track with all provideres, is a big job... SMS works perfect from my Spot Gen-3 to phone numbers listed in the main menu for my device. Hope you fix this issue so my family…

    2 votes
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    1 comment  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  12. Merge "Check-in" contact list with main contact list

    In spotX website, Check-in contact list should be merged with the main contact list, so you just click on the ones you want. At the very least, allow you to insert a name in each field so you know who belongs to the phone numbers you've entered.

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add a link back to my account login from the Shared Page

    Add a link to the new share page to log into my account so I can easily delete my old paths. The old page had a company logo I could click on to take me to the main Find Me Spot page and then log into my account

    3 votes
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  14. Data Storage Duration Improvement

    Being able to access my tracks beyond the last 30 days is a huge improvement!

    6 votes
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  15. waterproof

    Spot Gen4 completely sealed and waterproof to 30 metres (Kayaking)
    Internal rechargeable Lithium battery with a week or 2 of life.
    Wireless charging or sealed small round 5 Volt charge port with plug.
    Bluetooth connection to phone for updating settings and firmware.

    6 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  16. Notify SPOT users via text message when there is a Firmware update

    SPOT users need to know where there is a Firmware Update. Please notify us via Text or Email when there is an update available.
    You have NO problem letting us know when our Bill is due, how about letting us know when our Device needs an update ?
    During a recent trip my SPOT did not work. When I updated the firmware, the SPOT worked again. This is UNsat.

    17 votes
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    1 comment  ·  Firmware  ·  Flag idea as inappropriate…  ·  Admin →
  17. The authorization code is tiny.

    The authorisation code is tiny.
    I can't read it.
    Then the system says "Credentials dont match"
    What a stupid feed back that is. Why not try to be friendly (like explain what to do) and use a better phrase than this.

    1 vote
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  18. Low battery email notification

    Noticed (by chance) that check-in messages indicate when the device has a low battery.

    Much more useful would be if the system were to send a message to the owner of the device, instead of to the check-in recipients (I know I arrived, so I most likely won’t get/read those messages...)

    3 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  19. Make coordinates automatically send with message without needing to check box

    Please update firmware to be able to automatically send coordinates with text messages without needing to check location box every time. It is so easy to overlook when sending a message. Should be able to set it one way or the other and forget it!

    12 votes
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    3 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  20. Keep my account info

    Keep my account info even after my term has lapsed. I went to reactivate today, my login still worked, but my device info had been deleted. This is poor service.

    2 votes
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
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