Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. Phone app to edit message profiles and device settings.

    It will make changes on your message profiles easier and faster.
    Even better it It could be integrated with your phone agenda.

    193 votes
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    under review  ·  8 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  2. Acknowledgement from a SPOT Transmission that the recipient has viewed the sent message.

    Acknowledgement signal that a message sent from SPOT Gen 3 device was viewed by the intended recipient.

    120 votes
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    12 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  3. 81 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 58 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  5. Reduced fees for Veterans (Canadian and American).

    A reduced fee for those who are serving or have served in the military would be a nice touch. Perhaps also add first responders.

    53 votes
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    under review  ·  9 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. Signal strength indicator on SPOT X

    Add signal strength indicator to top bar of screen or something, anything, that indicates the signal strength so we can optimally aim the device.

    49 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  7. Set the time from satellite

    What I expected: Time would set itself periodically from the satellite(s)

    What happened: The device continually showed it was 2010

    Details: To save battery, this could happen on first power-on after syncing, then only whenever contact with the GPS happened.
    I'd expect several "levels" of configuration:
    1) Get everything from the satellite, use my location to find the right timezone.
    2) Let me specify the time zone.
    3) Let me specify everything.

    46 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  8. SPOT App necessary updates

    The SPOT app does some things good, but it has plenty of opportunity for improvement. The following "bad" are things to fix:

    Bad - Can only access one spot account. So if you have multiple loved ones who carry SPOT and have different accounts, this app can only show one of them at a time. And reconfiguring for another account is work.

    Bad - Doesn't highlight the latest track/OK point. If the latest point blinked, then you could easily tell where the person was without having to zoom in and read the time-stamp on each message.

    Bad - Only works…

    41 votes
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    started  ·  14 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. Make your website my account page mobile friendly please!

    Please make this site mobile friendly so we can edit on the go!

    38 votes
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    8 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  10. Timestamp incoming messages with the time they were originally sent, not when received.

    The timestamp on an incoming message should be the time it was sent, like with e-mail. Currently the timestamp is the time received, which is useless information. A message like "see you in 2 hours" is meaningless on a device that fetches messages at long intervals, unless we know what time it was sent. You have the information in the header of the original text or email. Use that instead of replacing it on the Spot.

    36 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  11. SpotX should tone when sending SOS

    When SOS is activated SpotX could make sound. Then if you could not see the device at least you could hear it

    29 votes
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    2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  12. Continues Tracking

    have the spotx device be able to track after pushing the button whether it feels movement or not.

    28 votes
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    7 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  13. Globalstar Canada needs to offer seasonal plans

    There are about 250,000 hunters in Quebec. In order to meet their needs, Globalstar should consider offering 6 month seasonal plans.

    28 votes
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    2 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  14. Make coordinates automatically send with message without needing to check box

    Please update firmware to be able to automatically send coordinates with text messages without needing to check location box every time. It is so easy to overlook when sending a message. Should be able to set it one way or the other and forget it!

    27 votes
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    4 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  15. Stronger Tracking Signal

    Increase power for tracking signal. The tracking capability is too weak relative to other trackers.

    27 votes
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    4 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make the buttons more responsive

    I have a terrible time trying to get the buttons on my Spot X to respond. I have to push and push and push before anything happens. I'm ready to return the unit I bought and get the more expensive Garmin device just to reduce operating frustratoin.

    26 votes
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    3 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  17. Develop a SPOT app tha could be downloaded onto a smartphone and not have to have the SPOT device

    I would like to see an app for a smartphone that would allow the user to emulate the SPOT device instead of having to purchase and carry the SPOT device.

    26 votes
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    2 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  18. Pause mode on Spot X NEEDS to be a selectable feature that can be turned off. As it is now, you cannot track while kayaking.

    You introduced pause mode while tracking on Spot X recently. And, you forced it on us. While kayaking, since there is no walking vibration, Spot X goes into pause mode within minutes. Rendering tracking while kayaking useless. It is not a feasible solution to suggest that I shake the unit every 15-20 minutes to get it out of pause mode. Make pause mode on tracking with the Spot X an option that can be turned off. I suspect that I'm going to have this same problem long distance biking this summer. PLEASE give me the option to shut pause mode…

    24 votes
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    5 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  19. feedback on spot x

    recently completed a 8 day backcountry ultra endurance race. My spot x was set on 30 min tracking. I started out with it inside a phone bag for extra protection but they told me that it wasn't transmitting so I removed it from the bag and it began working fine. the problems I had were: 1. battery only lasted about 3 days and I had to charge it up twice during the event (luckily I had capacity for this) 2. the charging usb cover is very cheaply attached and would come open during the course of the day forcing me…

    24 votes
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    5 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  20. Functions that need to be on the next device to be comparable to competition


    1. Font size needs to be larger - changeable - Font is super small and difficult to read even with good eyes.

    2. Delivery confirmation of message. It is unknown whether a message got out or not which makes it difficult to know if you are waiting for a response or just waiting.

    3. Nesting of text messages is confusing and should list the phone number / contact name of the thread rather than the text. It becomes confusing to know whether you have read a message or not.

    4. Back light - you need to be able to turn on a back light.…
    24 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
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