Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. Phone app to edit message profiles and device settings.

    It will make changes on your message profiles easier and faster.
    Even better it It could be integrated with your phone agenda.

    180 votes
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    7 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  2. Acknowledgement from a SPOT Transmission that the recipient has viewed the sent message.

    Acknowledgement signal that a message sent from SPOT Gen 3 device was viewed by the intended recipient.

    113 votes
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    10 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  3. 81 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Let us go back to old map format

    need to stick with old format

    61 votes
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    50 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  5. 56 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. Reduced fees for Veterans (Canadian and American).

    A reduced fee for those who are serving or have served in the military would be a nice touch. Perhaps also add first responders.

    46 votes
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    planned  ·  7 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  7. SPOT App necessary updates

    The SPOT app does some things good, but it has plenty of opportunity for improvement. The following "bad" are things to fix:

    Bad - Can only access one spot account. So if you have multiple loved ones who carry SPOT and have different accounts, this app can only show one of them at a time. And reconfiguring for another account is work.

    Bad - Doesn't highlight the latest track/OK point. If the latest point blinked, then you could easily tell where the person was without having to zoom in and read the time-stamp on each message.

    Bad - Only works…

    40 votes
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    12 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make your website my account page mobile friendly please!

    Please make this site mobile friendly so we can edit on the go!

    35 votes
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    7 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  9. Set the time from satellite

    What I expected: Time would set itself periodically from the satellite(s)

    What happened: The device continually showed it was 2010

    Details: To save battery, this could happen on first power-on after syncing, then only whenever contact with the GPS happened.
    I'd expect several "levels" of configuration:
    1) Get everything from the satellite, use my location to find the right timezone.
    2) Let me specify the time zone.
    3) Let me specify everything.

    32 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  10. OVerlay of Distance in the map shown on SPOT account

    think the spot gen3 is lacking a basic function which is telling you your distance travelled . I want to know what distance I went and not carry another device during backpacking trips. Why is this most basic thing not available as part of this device?

    29 votes
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    2 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  11. Keep SPOT devices simple

    I need none of your new features. I have been a Spot user for over ten years and purchased it to provide a means of sending messages via satellite when in the remote back country with out any other means of communicating. So far 100 % of my messages are “OK” messages but the comfort of having Spot is in its emergency option. Keep it simple and for its original intended purpose; not another “social media” experience.

    28 votes
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    1 comment  ·  SPOT Legacy  ·  Flag idea as inappropriate…  ·  Admin →
  12. Globalstar Canada needs to offer seasonal plans

    There are about 250,000 hunters in Quebec. In order to meet their needs, Globalstar should consider offering 6 month seasonal plans.

    28 votes
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    2 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  13. Develop a SPOT app tha could be downloaded onto a smartphone and not have to have the SPOT device

    I would like to see an app for a smartphone that would allow the user to emulate the SPOT device instead of having to purchase and carry the SPOT device.

    25 votes
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    2 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  14. text and check in notification

    to show if your check in notification, text, tracking , messages have been successfully sent. right now it does not show if they have worked or not. we have no way to see if our messages are being delivered.

    24 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  15. SPOT APP that supports SPOT X

    Please make an app that I can use to track my husband from his Spot X as a computer is not always available to me.

    23 votes
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    2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  16. Move the cookie pref button

    I can’t click on the register button due to the cookie button on my mobile phone and it is incredibly frustrating.

    23 votes
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    14 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. 23 votes
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    1 comment  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  18. Improvement on background map quality

    The background map used in message presentation is very inaccurate in the Nordic countries countryside. It should be possible to choose from different map sources with the same projection, like Openstreet, Esri maps.
    To get a good view of a route from ie tracking, you must today first export a set of messages to a .gpx file and import the file into another mapping solution (like Esri ArcGIS online or Garmin Basecamp). This is tedious and should not be necessary.
    Messages should also be stored indefinitely.

    22 votes
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    6 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  19. SPOT app back up data.

    I have had to uninstall reinstall the SPOT app and have lost the data that was available prior to uninstall.

    Option via setting to manual backup/restore of data. Needed in case of new phone or uninstall reinstall.

    22 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  20. 21 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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