Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  1. Set the time from satellite

    What I expected: Time would set itself periodically from the satellite(s)

    What happened: The device continually showed it was 2010

    Details: To save battery, this could happen on first power-on after syncing, then only whenever contact with the GPS happened.
    I'd expect several "levels" of configuration:
    1) Get everything from the satellite, use my location to find the right timezone.
    2) Let me specify the time zone.
    3) Let me specify everything.

    54 votes

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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  2. Suspended Tracking mode on Spot X NEEDS to be a selectable feature that can be turned off. As it is now, you cannot track while kayaking.

    You introduced pause mode while tracking on Spot X recently. And, you forced it on us. While kayaking, since there is no walking vibration, Spot X goes into pause mode within minutes. Rendering tracking while kayaking useless. It is not a feasible solution to suggest that I shake the unit every 15-20 minutes to get it out of pause mode. Make pause mode on tracking with the Spot X an option that can be turned off. I suspect that I'm going to have this same problem long distance biking this summer. PLEASE give me the option to shut pause mode…

    46 votes

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    14 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  3. Timestamp incoming messages with the time they were originally sent, not when received.

    The timestamp on an incoming message should be the time it was sent, like with e-mail. Currently the timestamp is the time received, which is useless information. A message like "see you in 2 hours" is meaningless on a device that fetches messages at long intervals, unless we know what time it was sent. You have the information in the header of the original text or email. Use that instead of replacing it on the Spot.

    45 votes

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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  4. Make coordinates automatically send with message without needing to check box

    Please update firmware to be able to automatically send coordinates with text messages without needing to check location box every time. It is so easy to overlook when sending a message. Should be able to set it one way or the other and forget it!

    35 votes

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    4 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  5. Stronger Tracking Signal

    Increase power for tracking signal. The tracking capability is too weak relative to other trackers.

    33 votes

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    4 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  6. SpotX should tone when sending SOS

    When SOS is activated SpotX could make sound. Then if you could not see the device at least you could hear it

    32 votes

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    2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make the buttons more responsive

    I have a terrible time trying to get the buttons on my Spot X to respond. I have to push and push and push before anything happens. I'm ready to return the unit I bought and get the more expensive Garmin device just to reduce operating frustratoin.

    29 votes

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    3 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  8. Functions that need to be on the next device to be comparable to competition


    1. Font size needs to be larger - changeable - Font is super small and difficult to read even with good eyes.

    2. Delivery confirmation of message. It is unknown whether a message got out or not which makes it difficult to know if you are waiting for a response or just waiting.

    3. Nesting of text messages is confusing and should list the phone number / contact name of the thread rather than the text. It becomes confusing to know whether you have read a message or not.

    4. Back light - you need to be able to turn on a back light.…
    29 votes

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  9. font size

    I am returning my device because the font size is too small to read. This is unacceptable for emergency situations.

    26 votes

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    4 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  10. feedback on spot x

    recently completed a 8 day backcountry ultra endurance race. My spot x was set on 30 min tracking. I started out with it inside a phone bag for extra protection but they told me that it wasn't transmitting so I removed it from the bag and it began working fine. the problems I had were: 1. battery only lasted about 3 days and I had to charge it up twice during the event (luckily I had capacity for this) 2. the charging usb cover is very cheaply attached and would come open during the course of the day forcing me…

    25 votes

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    5 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  11. Change the microUSB charge connector on the Spot X to a USB C connector, so it won't matter which way up you plug it in.

    Change the microUSB charge connector on the Spot X to a USB C connector, so it won't matter which way up you plug it in.

    24 votes

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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  12. Spot X must accept AA or AAA batteries as an option without use of powerbank.

    Having built-in only rechargeable is not sufficient for and emergency device targeted for outdoors-men and gals crowd.

    23 votes

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    4 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  13. Flat bottom on SpotX

    I just want to put in an idea for a small product upgrade. Put a flat bottom on the SpotX since the antenna needs to be straight up, so you can set it on something. With the Bluetooth version, it would be even more useful because you are texting with your phone and don't want to find a place to lean it against. A little clip-on flat bottom for existing ones would be nice as well.

    22 votes

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  14. Beep every 5 minutes if there are unread messages

    Beep on new message.

    There should be an option to beep every (1/5/10/30 minutes) when there is an unread message.

    This would seem so simple to implement and so obviously necessary that it should have been done already.

    I don’t want to check the spot 300 times a day, but I DO want to know if a plan has changed.

    It should also have an option to beep if a message you sent has not been marked as sent within 60 minutes - so you can attend to getting better signal.

    21 votes

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    2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  15. open google map

    On the My Location page that is visible to people I message (https://www.findmespot.com/mylocation/?id=xj6-x), it would be great if there were an option to open the map in a true Google map, rather than just the map widget. For example, someone would be on the My Location page, click a "View in larger map" link, and a new tab would open to maps.google.com with the location highlighted. They could then get directions, find distance, whatever they need.
    Thanks

    19 votes

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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  16. In order of messages received

    It would be nice if a multiple message(s) received (from a long worded, single message) were listed in chronological order, especially on the app.

    16 votes

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  17. Built in stand for SpotX

    SpotX requires the antenna be upright. Most things like stumps ,tables and other things we would normally set Spot down on to send a message are flat. Standing spot is somewhat of a pain in the butt. I taped a triangle shaped piece of plastic to the back of mine

    16 votes

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    3 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  18. Wrap on predefined messages list on SPOT X

    Make it possible to go to bottom of 14 messages by pressing up when on the first message and back by pressing down

    15 votes

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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  19. Global setting for adding GPS coordinates and Altitude to messages

    Just a nice-to-have: most of the time, I send my lat/lng and alt when texting from my Spot X. It'd be if there was a global setting to check these boxes by default when I create a new message (and I could then uncheck them manually for a specific message).

    I want to thank the Spot X devs for listening to customer feedback. You've been really responsive in incorporating our ideas and I really appreciate it.

    15 votes

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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  20. Automatically update your SPOT X downloader.

    I'm so tired of running my copy of the downloader, connecting, and being told I have to manually download a new version because mine is out of date. This happens not on occasion but all the time. Please download a new version and install it automatically.

    15 votes

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
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