Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. recarga de 100 minutos

    Retornar com a recarga de 100 min

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1. Improve reliability, 2. Revise user guidance, 3. Improve editing 4. Increase storage time of shared maps

    First, improve the reliability of SMS transmissions. On my last long hike from May 19 to June 18 this year I sent 30 Custom and 4 OK messages. All 34 messages arrived by email, but only 32 by SMS on the phone. On May 26, 1 OK was missing and 1 Custom message. The problem is not new. I have already communicated it earlier. The reliability of the system is very important (if not most important) for your customer. In particular if you introduce a network maintenance fee.

    Second, Revision of the user guidance. It is not very user friendly,…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Share pages should show tracks/messages saved prior to the creation of the Share page

    If I go on an adventure on the weekend, and create a share page on Monday, it won't show the tracks from the weekend...but I think it should.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Activation of satphones online

    Why do I have to contact you to activate my phone, why can i not activate my services online via your website.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add name of person in the ship to

    I am shipping a rental SPOT Gen3 to my sister-in-law's house, from where my adventure will begin. There was no place to me to enter HER NAME on the shipping information. Occasionally delivery will have problems if delivering to a "foreign" name at an address.

    Add ability to specify "ship to name"

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. SPOTadventures

    It would be really cool if the 'Third Party GPS Forwarding' option in the SPOT MyAccount could be configured to forward messages to SPOTadventures to record my story in progress with no limits on the period of time GPS coordinates are collected.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Change PO Box on Customer Info to Address

    Not everyone has a PO Box... some people use their actual street address. People can type PO Box into this field if that’s what they have.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  10. Me robaron mi spot

    Me robaron mi spot en tanzania.
    Quiero cancelar todo referente al spot3gen

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  11. Come up with a solution so the white lettering does not ware off.

    Come up with a solution so the white lettering does not ware off.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  12. I use my spot for hunting equipment like game cameras and tree stands like to see a small unit even if the battries only last for a month

    Small unit that can be use in game cameras and hunting equipment
    a 6 month plan and discount for two or more units

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. NWS overlay

    Add a link to the email for the US that overlays with the current National Weather Service map showing the current weather. This will allow family and friend to see the weather we are in at the time the email is sent.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  14. allow multiple logins

    Have a master account that has full access to profiles and registration information and a ***** account that we can give the password out to staff (and parents) to only allow them to see the devises on the phone app. Staff won't be able to then cancel our service :-)

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  16. Qué desde la aplicación Spot se vea claramente el icono de Google Maps. Queda escondido detrás de la barra inferior.!!

    hay un error que deben solucionar. Se trata de que al pulsar uno de los puntos de ubicación naranja ,del mapa. Abajo a la derecha salen los iconos de Google Maps, pero se quedan estos iconos semiocultos detrás de la barra inferior....Apenas se ven! Y es muy laborioso el poder pulsarlo.
    Estos iconos de Google Maps, tenían que estar muy visibles, ya que es la mejor opción para que Google Maps, guíe a tus familiares o amigos rápidamente hasta el punto de ubicación o de rastreo señalado.
    Puede ser una emergencia.!!
    Gracias.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  17. Windows 10 (and Windows 10 Mobile) app

    There's more Windows devices than iOS & macOS combined. Where's the Windows (and easily included, Windows Mobile) app?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add Function to Allow Short Message when Help Requested

    I think it would be helpful to be able to send a short message to indicate type of help needed, if that can be done by the person in need.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Welcome to My Voice for Globalstar and SPOT

Categories

Feedback and Knowledge Base