Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. I'd like to see smaller SPOT devices.

    My SPOT Gen3 is ultra big and ultra heavy. I'd like to see a smaller device. Maybe a device with less protective rubber (I safely attach it to my rucksack, so it won't be damaged), or with removable protection.

    10 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  2. Editing Location Profiles

    I find the website extremely difficult to use and entirely not intuitive. I would like to be able to set up multiple locations that I am planning to go to. Then easily selecting which location I am going to. I set the custom message differently for each location providing the phone number of the local police department. The font size is super small. It is really hard to figure out which location I am editing. I have to change the location to the active one before I can edit it. It is all so difficult. It could be so easy.

    10 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  3. To put a accelerometer as criterion to send an SOS

    To put on next Spot GenX an accelerometer: when system detects a big acceleration an for some time no activities, we can suppose a fall and loss of consciousness: SOS have to be sent!

    10 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  4. Design so that the GPS could work in a house so could be used as a health alert

    Develop the system for the GPS to work within a house so that it could be used as a health alert when at home alone.

    10 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  5. Built in stand for SpotX

    SpotX requires the antenna be upright. Most things like stumps ,tables and other things we would normally set Spot down on to send a message are flat. Standing spot is somewhat of a pain in the butt. I taped a triangle shaped piece of plastic to the back of mine

    9 votes
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    2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make updating of the device easier

    When you update your settings, there is no convenient tab to "üpdate your device" on the same page as the Default/Settings. Therefore, there is no way of knowing if one's device has absorbed the change to the settings. It then is a convoluted way of having to do the whole initiation process again, and the desktop shortcut doesn't work.

    9 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  7. turn on remotely

    I would like to be able to log into my account and turn my Spot Gen 3 remotely. If lost or stolen I would then be able to get location and then go and retrieve

    9 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  8. Firmware update

    VERY disappointed. I followed all the stateps only to get a "You settings could not be loaded message" Yes, plugged in switch on and I have the Code.
    This is a life saving device, your updates should be rock solid.

    9 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  9. Real time tracking & messaging

    For flying we need mostly speed, altitude and track. Messaging via smart phone and real time tracking in remote areas would be more than helpful for our ground crew.

    9 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  10. Stop locking people out of their account

    I’m in the middle of the Nullabor plain in south Australia. Little reception. You’ve just locked me out of my account and says to contact service. I can’t make calls with my signal strength. Not happy.

    9 votes
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  11. Motion sensor

    Real-time tracking

    9 votes
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    1 comment  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  12. Prepay for services

    Prepay for services without having to contact the care center. I am going off the grid for an extended period of time and my renewal will occur during the same time. i will not experience disconnection due ot credit card failure with a prepay option.

    9 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. Show percentage of battery left

    I like to check the level of juice left in my tracking device battery. I like to know when it sends the low battery alert how much time before it sleeps?

    8 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  14. show more data on history page

    your location history page:

    https://login.findmespot.com/spot-main-web/myaccount/locations/history.html

    only shows a small number of data points .. even though my filter is set for a week .. so i can't see or download a larger set of position data ?

    8 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  15. Flat bottom on SpotX

    I just want to put in an idea for a small product upgrade. Put a flat bottom on the SpotX since the antenna needs to be straight up, so you can set it on something. With the Bluetooth version, it would be even more useful because you are texting with your phone and don't want to find a place to lean it against. A little clip-on flat bottom for existing ones would be nice as well.

    8 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  16. Support questions on line

    Allow for question to be answer online. Support such as a user forum

    8 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow Spot to Spot comm included like predefined messages

    If messages between Spot devices were included like predefined messages(no cost) then friends of people with Spot would be more likely to purchase Spot to communicate with each other

    8 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow more contacts to be stored on the device

    You allow over 200 waypoints but only 70 contacts. I will never use that many waypoints. More contacts would be great

    8 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  19. 8 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  20. date format

    Allow the date format to be set to something other than US - it is just SO arrogant to think that the US date format is the only one required!!

    I want an AUSTRALIAN date format available so reports and all areas of the site/app are easily readable to the rest of the world that does not format the date back to front as you do in the US!

    8 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
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