Reduced fees for Veterans (Canadian and American).
A reduced fee for those who are serving or have served in the military would be a nice touch. Perhaps also add first responders.
I'm almost 72 years old but still travel and hunt. This has been a great product that gives my wife piece of mind when I am either out in the woods or out of the country. With the cost going up seemingly every year and my income staying the same year after year I have to either stop using the service causing stress in my wife or stop traveling and hunting, which would negate the need for the expense altogether.
As a retired military member who was in charge of Search and Rescue, I immediately saw the value of SPOT. I signed up for the service when first offered and have been a long term user. A discout for military members, retired or active, would be a nice touch.
I'm active duty military and I recently bought one of the SPOT gen 3. I like the product but when I called customer service to suspend my account for my upcoming deployment they had never heard of such a thing and politely informed me that it was not SPOTs policy to do so. I highly recommend adding this to you policy as this is pretty standard stuff for active duty members to suspend all services. I suspend my phone and update my insurance to storage coverage every time I go out and inform inform everyone when I get back so that I can pick up right where I left off. Any help with this would be greatly appreciated.
As an American company you should support the Active duty military, our veterans and first responders.