Acknowledgement from a SPOT Transmission that the recipient has viewed the sent message.
Acknowledgement signal that a message sent from SPOT Gen 3 device was viewed by the intended recipient.
I agree with this point and further assert that much of the feedback for this device is counter-intuitive, and causes some confusion about sending a status message. After 10 months with this device (used on 7-9 trips), my messages failed during my last two outings due to two user error which was induced by inconsistency among device feedback. I confirmed this fail mode yesterday by taking my GEN3 on a hike in cell range with my wife to actually confirm how to properly send an effective custom message...and it took nearly an hour to re-learn. Perhaps feedback can be improved via firmware update, and the multitudes of GEN3 owners can experience more intuitive operation, and save the trash heap created by a new device. I don't understand the exact method suggested above, but I offer the following write-up and suggestion for improvement:
Problem 1: despite a positive green blinky power button indicator, a similar blinky green GPS light does not mean the device is communicating with satellites. If a blinky green is a positive indicator for device power, it should remain a positive indicator throughout the device.
Problem 2: Building on problem 1, The "envelope" and custom message buttons continue to blink green for approx ten minutes after my wife receives the custom message. From the power button this should mean the message has sent, but after learning the GPS light blinky green being a negative indication, I lose all sense of consistency....in the field, I don't know what this is trying to tell me, and wonder why it could be taking ten minutes to send the message that was actually conveyed within one minute via couch test. I stop many times on the trail to try and understand what is or isn't going on, and may even try another message, just to ensure something went through.
1: change GPS signal positive indication light to blinky green, to match the power button's positive indicator light. Battery savings is great, but only after the device can effectively communicate with the user.
2: Use the message button indicator lights as message sent indicator lights. Upon pressing and holding a message button, the button's green light could turn solid green, and go dark upon the message being sent. If the message fails to send, this same light could turn red or blinky red to save battery. (two blinking green lights for 9 additional minutes should consume similar batt power to a single solid green for one minute) I propose omitting/changing the purpose of the upper right envelope light as it adds confusion, especially with 4 different communication buttons it is trying to indicate for. If the GPS indicator is positive, then the messages can send....right? While I'm on the topic of confusing and unnecessary buttons/lights, there also seems to be no need for the tracking "boot" button..it should track at the web-page specified interval, if the device is powered on, and the "boot" button could be better appreciated as an additional custom message button.
Acknowledgment that my message has reached a satellite is very critical for Spot Gen3!
For Incoming messages there is a Spot X.
Joan Conover commented
THIS IS CRITICAL!! Sometimes the Globalstar network is not transmitting messages.in an emergency this could cause real harm. Do an ack the message has transmitted..the ack is there in your system. Alternatively I sent msg to a contact..but they have no way to get back to me. Should I have them call your tech support people to request info on the transmission?
D Garvey commented
The current behavior of the green "sent" indicator lighting up even when a check-in message was not ACTUALLY sent is EXTREMELY misleading and nearly caused an unnecessary emergency call on a recent trip. The "20 minute (and more) delay" is not widely advertised nor widely known. This specific behavior is causing me to start shopping for a different device.
some way to know that your message was not only sent but also received on the other end
Daniel MacDonald commented
1) I have no idea how much battery remains when starting a trip. Avy beacons give a percentage full so that people (and partners) know they have enough battery for their planned excursion. Often I start tracking and before the end of the day the red light is flashing low.
2) Create a mechanism to know when a message has been received by the satellite (another blinking color or maybe a certain obvious blinking pattern or maybe just another light display?)
Once a SPOT notification is sent, allow recipient to send a message confirming receipt and providing further information
Sometimes messages do not arrive and there is no way of knowing it after the device stopped sending the message. Especially for the SOS function it would be important to confirm both the reception and that help is on its way. I have never had to use the SOS function. However, if I had to I would feel uncomfortable being in the middle of nowhere not knowing if help will arrive or if I better try to get somewhere else. As the Spot sends the location it is also not possible to move when waiting for help.
Alain debelley commented
It would be perfect, but I would be glad with a simple acknowledgment that my message has reached a satellite
Alain debelley commented
It would be reassuring to know if a sent message has been processed by the spot system. A led acknowledgement would be sufficient. Actually, one don't know if a message has reached a satellite. It is specially important in case of sos. Perhaps it would be necessary to move to a better place, but it is impossible to know it.