Better activation instructions.
You should say to hold the power button down until it flashes to power on. You do say this to power off however.
Please state exactly which number is ESN and Authorisation code as it
too hard to work out! There is three numbers on the side of the box or bottom of the box if you stand it up. there are also two other numbers on two separate pieces of paper inside. So from your instructions it is one of the numbers on those pieces of paper but the format of having a dash after the first digit is the format of a number on the side of the box!
I cannot activate due to these problems.
Yes, frustrating! The numbers are INSIDE the battery compartment. Not handy, and they will ask you for them later if you chat. So we wrote them on the outside of the device, along with our emergency number just in case the device is as useless as the website!
There needs to be better instructions on how to set up the tracking feature (Third party GPS Forwarding) All It says "Enter a third party identification code. this code can be provided by your third party provider." What third party provider will work with this device/feature? what code do i need? where do i find this code? Please provide step by step setup instructions for this feature.