Allow the date format to be set to something other than US - it is just SO arrogant to think that the US date format is the only one required!!
I want an AUSTRALIAN date format available so reports and all areas of the site/app are easily readable to the rest of the world that does not format the date back to front as you do in the US!
I'm also an Australian user and agree fully with the comment. I respect that this whole SPOT thing is a US initiative/invention but you do have users from other countries you know! 12/08/2019 showed on my reports this month and here in Australia every single person in this country reads this as 12 Augusrt 2019. It would be seriously easy for you to allow users to set their date format preference.
The sway to US favourism goes much further .. I see that Chat support is only available in the US? Why on earth do this?