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More User Friendly

To make it easier to cancel subscription. I contacted someone months ago to have our subscription cancelled and thought it had been. To find out it had not. We have not used the Spot device since last year. Now I call and have to be called back or to call again to just cancel my account when I was told after the first year it could be cancelled at anytime.

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    kimgeorge shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    3 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        Cannot cancel contract via the website. Have received no reply to email requesting cancellation.

      • mark.bailey commented  ·   ·  Flag as inappropriate

        When deactivated.... the records should remain and all that should be necessary is renewing the credit card details rather than you totally deleting the records... :-(

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