Ability to add a secondary payment method
There needs to be back up payment information on the system. I was just on a 28 day trip through the back country of Utah, Colorado, New Mexico, and Arizona, I had paid the annual renewal fee last month, and have been a client for over a year paying the monthly fee. At the beginning of the trip my credit card was compromised and turned off because of it. I did not have internet or email access for much of the time I was out in the back country so when you tried to charge my credit card and it did not go through I was not able to receive the messages you were sending me about my account about to be turned off. A back up payment method would have prevented my Spot device from being deactivated and deleted from my account and MUCH MUCH more importantly I would not have been left exposed in the wilderness with a non-working device as I apparently was this time. I am a bit disturbed by how quickly my device was taken off line after Spot not receiving a payment given the nature of what the device is used for and someone could be relying on it as I was only to find it doesn't work when they need it and they did not know it was turned off.