FIX Spot X incompatibility with Inmarsat and Iridium Devices
We originally had a Global Star Sat. Phone. When they discontinued their Monthly Service Plans and forced yearly contacts on us the phone became cost prohibitive as it was only need 3-4 months a year. Global Star suggested the Spot X as an alternative.
Having just text capability to our remote ranch would be acceptable so we chose the Spot X. However, our Partners have Inmarsat devices. We just found out that your device (Spot X) is incompatible with both the Inmarsat and Iridium devices even though we can text to them using regular cell phone service when its’ available.
Your device only allows specific county codes and has limited entry lengths. There is no means to enter 011 870 xxxxxxxxx or 011 8816 xxxxxxxx numbers. What I have on my hands is another $300 useless piece of equipment, as was the Global Star Phone.
WHAT ARE YOUR PLANS TO FIX THIS INCOMPATIBILITY AND WHEN WILL IT BE DONE?