Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  1. Quit adding stuff, we are elderly and no longer can see where we were, what the ****? It was nice before when it tracked us.

    How does a person set up tracking instead of just the one point where we turned it off. This is totally worthless to us. Please don't say "all you have to do is" it seriously is much harder than that for us.

    7 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  2. waterproof

    Spot Gen4 completely sealed and waterproof to 30 metres (Kayaking)
    Internal rechargeable Lithium battery with a week or 2 of life.
    Wireless charging or sealed small round 5 Volt charge port with plug.
    Bluetooth connection to phone for updating settings and firmware.

    6 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  3. SPOT pouch

    develop a pouch were the user can keep spare batteries and the USB cable. this way when out in the filed the user has all needed equipment to update and repower the tracker.

    4 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  4. show more data on history page

    your location history page:

    https://login.findmespot.com/spot-main-web/myaccount/locations/history.html

    only shows a small number of data points .. even though my filter is set for a week .. so i can't see or download a larger set of position data ?

    8 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  5. Track Erasing on Spot Gen 3

    The new format is quite interesting.
    However the steps required to erase all previous tracks is similar to the count down for a space launch.
    Waaaaayyyyy too complicated to get to the page!!!!!!!!!!
    I had to phone tech support to get the answer and that took a 10 minute tutorial.
    Come on folks,get this fixed!!!!

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. 6 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  7. Low battery email notification

    Noticed (by chance) that check-in messages indicate when the device has a low battery.

    Much more useful would be if the system were to send a message to the owner of the device, instead of to the check-in recipients (I know I arrived, so I most likely won’t get/read those messages...)

    3 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  8. Please bring back the old System; the new system just is not practical.

    For us folks that just need to use the SPOT maps, to look back on Journeys, the new system is overly complicated. Please bring back old system, or on new system, have an option to function as previous syste,

    Thank You.

    1 vote
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    Merged  ·  0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  9. SPOT Gen3 to have the ability to not turn off if not in tracking mode

    Users should be able to decide to have spot shutdown or not rather than have the Gen 3 shut down to conserve power after 1 hour if not in tracking mode. Back in 2017 while not using tracking feature but having the unit turned "On" while hiking in heavenly forested area (bad but not impossible satellite coverage) a fall burst fractured my back L1 through L4 vertebrae. As Spot was self powered down I was unable to use the SOS feature. I was not aware at this time the unit was not on and much time had passed before I…

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  10. Improved attachment System

    I find the included velcro strap and weak keychain biner to be floppy and fragile for securing to my pack(s). Yesterday, I lost the device after improvising with paracord, luckily it was tracking and my phone was in service to locate it. I like to use 2-4 anchoring points on the device to enable tethering it flat against a pack or strap, etc. The slots top and bottom are a bit narrow and broad for most fasteners I've tried, including keychain carabiners.

    4 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  11. Stealth mode for Gen3

    Been a while since I've used a Gen3 but I'm surprised you still have all the flashing lights. Good if you need to locate it in the dark. However when you are using it as a motion activated tracking device like the trace the lights give unwanted visibility and use batteries unnecessarily. You could have a stealth mode which people could choose like dock mode. It would shut off the lights like the trace when it is active

    3 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  12. Support questions on line

    Allow for question to be answer online. Support such as a user forum

    8 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  13. WHATSAPP Spot messages

    Hi, is possible configure my SPOT GEN 3 for sending messages to Whatsapp nambers? Outside US the sms have few use, so many people do not see thats...

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  15. Phone app to edit message profiles and device settings.

    It will make changes on your message profiles easier and faster.
    Even better it It could be integrated with your phone agenda.

    186 votes
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    7 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  16. Acknowledgement from a SPOT Transmission that the recipient has viewed the sent message.

    Acknowledgement signal that a message sent from SPOT Gen 3 device was viewed by the intended recipient.

    116 votes
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    10 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  17. Spot Gen3 to message SpotX

    I have both a SpotX and a Spot Gen3. Spot Gen3 requires a Phone Carrier name to add it to the contact list. I wish to be able to have the Spot Gen3 to send my pre-made message to SpotX

    1 vote
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  18. Video Tutorial

    Make a video tutorial explaining all of the functions and the web-interface options, they are not intuitive, explain each option. I spent a lot of time on chat with your tech that could have been done proactively with a video

    7 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  19. Please make the SOS big field also profile dependent.

    I use a lot of different profiles, works nice as I go places every year again. In every profile the values I fill in change with the profile.

    Please make the SOS big field also profile dependent.
    Here I fill in the insuarance stuff which stay the same, but also info about the guide of the group, which is profile dependend.

    Thanks for listening, Hans.

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  20. PLEASURE BOAT TOWING SERVICE WHEN OUT OF CELL RANGE.

    GET EITHER TOWBOAT US OR SEA TOW ON BOARD SO WE CAN GET A TOW FROM THEM IF WE ARE OUT OF CELL RANGE. THEY CAN REQUIRE AN ADDITIONAL, EACH TIME, FEE FOR THIS OPTIONAL SERVICE.

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
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