Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

What features and functionality would you like us to see next?

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  • Hot ideas
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  • My feedback
  1. battery indicator, would be god to know if i should change the batteries before they die when i need it most

    battery indicator, would be good to know if i should change the batteries before they die when i need it most

    3 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  2. Why offer me a promo code if you are not going to honor it?

    I received an email offering a promo code for renewing my subscription, at a reduced rate, and your website will not honor it.
    I bought your product in good faith.
    Crooked monkey business, is what I say.

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  3. Make updating of the device easier

    When you update your settings, there is no convenient tab to "üpdate your device" on the same page as the Default/Settings. Therefore, there is no way of knowing if one's device has absorbed the change to the settings. It then is a convoluted way of having to do the whole initiation process again, and the desktop shortcut doesn't work.

    3 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  4. phone number no dashes

    dont allow users to use dashes when adding phone numbers.

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  5. make it clear that phone numbers cannot have dashes.

    when setting up message profiles and the user wants to put in a phone number, next the the "phone number" heading put do not use dashes by it and move your example to the top of the page.

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. Problems updating

    Problems updating the firmware after putting Authentication Code

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  7. GPS History

    Hi, when I access the page myaccount/locations/history i didn't see any registry. I've tried to put a long period of time regarding to see that but doesn't work. could you help me?

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow the entire trip to be visible in a single download

    I am currently trying to download my last weekends trip. However, I can only seem to download around 15 points at a time. This is really inconvenient and seems silly since most tracks that I've done are more than 15 points. If I am missing something please let me know how to remedy this.

    3 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  9. RECLAMAÇÃO

    No mês de julho 2018 entrei em contato com o site para ativar meu rastreador pessoal SPOT GEN 3 e no momento questionei se teria desconto a vista, o que não foi dado, me cobrando 599 reais pelo contrato de um ano, hoje entretanto, vejo na pagina promoção de 25% de desconto com valor de 449,25 reais, me sinto lesado, pois ainda nem paguei minha fatura, entrei em contato com o protocolo 87328081, não fizeram nada, vou para o PROCON e ajuizar causa no TJMG PEQUENAS CAUSAS, estou indignado com essa injustiça.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  10. 56 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  11. Show my phone location on your map when I am logged into your app like google, MTB Project and Avenza.

    I lost my keys in an area with little to no cell service. Would have been great to have sent my wife a check in text and have her log in and see her location compared to my last communication. This could also be helpful in S and R situations.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  12. 3 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  13. Make it easier to open coordinates in google maps.

    The coordinates in the shared page are very difficult to copy and paste into a mapping application. The coordinates that get sent via text are also hard to use, and not in the correct format to past into google maps. On both the texts, as well as the shared page, the coordinates should be a hyper link which allows you to open them in the mapping application of your choice, to make it easier to drive there.

    I fly hang gliders cross country. We use retrieval drivers to chase us and find us in remote areas. It’s very hard to…

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  14. A way to get my money back

    This **** thing will not turn back on after being stationary and I don't want to have to babysit the thing for the next three months while I'm on a cross country bicycle trip. For a $200 annual fee and what I paid for the device. I'm not real happy with this thing at all.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  15. Gen3 design advances, Subscription Pricing

    1) Increase output from current 0.4w to at least match the inReach 1.6w signal output. It currently works poorly under forest canopy, and a more powerful wattage output can only improve on that weak design feature. The consequent increase in physical size of unit is an acceptable trade-off.
    2) Re-orient the antenna to better maximize signal output while hanging the Gen3 upright from a work vest lanyard.
    3) Keep the annual subscriptions at a lower price point, because inReach is looking ever more tempting, as your prices rise for this-and -that.

    52 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  16. Produce an installation program that works !!

    Here’s an idea : how about creating an application update tool that works !! Failing that, maybe you could provide a support service that actually provides support ....

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  17. An audible signal

    An audible signal that confirms when satellite link has occurred and a 'check in' or more importantly a SOS has happened successfully.

    Don't rely on seeing if the LED's are still blinking or not.

    11 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  18. I'd like to see smaller SPOT devices.

    My SPOT Gen3 is ultra big and ultra heavy. I'd like to see a smaller device. Maybe a device with less protective rubber (I safely attach it to my rucksack, so it won't be damaged), or with removable protection.

    10 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  19. Use GLONASS signals for better positions

    I use SPOT Gen3 in Europe for hiking and the GPS satellites are often too few. Why don't you intergrate GLONASS into your system? It would double the number of usable satellites!

    9 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  20. Warn me if I am not currently financial.

    I work in extremely remote desert areas all the time, and I am disturbed that you don't notify users if they are not currently financial. This is actually life-threatening and you should take it much more seriously as it is your duty of care.

    5 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
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