Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. Have the web page go back to the same image (satellite, track, etc) that you were on last when reloading after expiration of site

    When you're checking tracks the web page goes back to the beginning, does not go back to where you left the last time - i.e. on satellite view, how much enlargement, etc. It would be great if I didn't have to start over every time I checked a track.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  2. Custom ICon on Map

    Many of us use Spot for other than hiking. It would be cool if you could allow us to choose an Icon, instead of the default foot print. Like, gyroplane (me), airplane, kayak, boat, skis, jeep, etc.

    3 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  3. Improve the rober covers on the Spot gen3, so that no catastrophic damages could happen to the devices

    I'm myself using a lot my Spot Gen 3 in sea/wet weather conditions and unfortunately for me during one of my chalenges the spot gen 3 got entirely damaged (completely destroyed, U/S) by water getting inside of it via the micro USB port.

    In deed the rubber cover not being strongly 100% watertight let some of the sea water got inside of the device hence the spot gen 3 tracker completely out of service. Not working at all anymore, impossible to turn it on.

    This incident happened while I was doing the crossing in solo with a kayak of the…

    5 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  4. Video Tutorial

    Make a video tutorial explaining all of the functions and the web-interface options, they are not intuitive, explain each option. I spent a lot of time on chat with your tech that could have been done proactively with a video

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  5. Custom and Help messages should LOOK different, ie URGENT, to recipients.

    I recently send a Custom message when in need of rescue. Some recipients did not notice that it wasn't just another OK check-in, but was a call for rescue in -20 weather from a remote Yukon location. Some did notice and sent rescue so ended well thanks to SPOT.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. Associate a *.gpx file to the map

    Improve in the map the possibliity to associate a *.gpx file would be great, because is importante for us know if someone is off the track.

    4 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow for multiple days tracked to appear on one map.

    Wouldn't it be great to show multiple days of hiking or riding to show on one map.

    12 votes
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    4 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow the entire trip to be visible in a single download

    I am currently trying to download my last weekends trip. However, I can only seem to download around 15 points at a time. This is really inconvenient and seems silly since most tracks that I've done are more than 15 points. If I am missing something please let me know how to remedy this.

    6 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  9. Display fewer data points on shared maps

    I want to use the spot device as a real-time field personnel tracker, and want to only show the most current position.

    Right now the least amount of data I can show is 24 hours. This is way too much for what I'm doing. I would like an option that displays only the last (ideal) or last two positions received.

    Please add a 10 minutes or 30 minutes option to the edit shared page "Share GPS Locations from the Last:" dropdown menu.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  10. Improve profile set-up by having selectable, saved contact details

    Allow saved contact details so when modifying profiles contacts can be selected instead on continually adding emails and mobile phone numbers manually for each person. Also allow all contacts to be the same for each message as default so manual entry is not required continually.

    15 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  11. Change the Map Coordinates for your area of the world like UTM

    Like to see a drop down for changing map cords I use UTM but there is loads

    9 votes
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    6 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make updating of the device easier

    When you update your settings, there is no convenient tab to "üpdate your device" on the same page as the Default/Settings. Therefore, there is no way of knowing if one's device has absorbed the change to the settings. It then is a convoluted way of having to do the whole initiation process again, and the desktop shortcut doesn't work.

    6 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  13. 10 votes
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    4 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  14. Scale

    I need a scale on the "googlemap" site to figure out the distance of the waypoints.

    13 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  15. Place SPOT Icons next to message edit tabs

    Put the corresponding SPOT Icon next to the message tab on the edit webpage tab.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  16. Firmware update

    VERY disappointed. I followed all the stateps only to get a "You settings could not be loaded message" Yes, plugged in switch on and I have the Code.
    This is a life saving device, your updates should be rock solid.

    6 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  17. Design so that the GPS could work in a house so could be used as a health alert

    Develop the system for the GPS to work within a house so that it could be used as a health alert when at home alone.

    10 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  18. One that works

    One that wil pick me up anywhere in the world

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  19. date format

    Allow the date format to be set to something other than US - it is just SO arrogant to think that the US date format is the only one required!!

    I want an AUSTRALIAN date format available so reports and all areas of the site/app are easily readable to the rest of the world that does not format the date back to front as you do in the US!

    5 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  20. Real time tracking & messaging

    For flying we need mostly speed, altitude and track. Messaging via smart phone and real time tracking in remote areas would be more than helpful for our ground crew.

    7 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
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