Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  1. 11 votes
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    4 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  2. Use GLONASS signals for better positions

    I use SPOT Gen3 in Europe for hiking and the GPS satellites are often too few. Why don't you intergrate GLONASS into your system? It would double the number of usable satellites!

    11 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  3. turn on remotely

    I would like to be able to log into my account and turn my Spot Gen 3 remotely. If lost or stolen I would then be able to get location and then go and retrieve

    9 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  4. Firmware update

    VERY disappointed. I followed all the stateps only to get a "You settings could not be loaded message" Yes, plugged in switch on and I have the Code.
    This is a life saving device, your updates should be rock solid.

    9 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  5. Send altitude with coodinates , for 3D position

    With position coordonates, send 4 digits showing ALTITUDE, its an info available from GPS for free
    Like that we will have 3D position, usefull in moutain area or from flying objects.

    10 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. Real time tracking & messaging

    For flying we need mostly speed, altitude and track. Messaging via smart phone and real time tracking in remote areas would be more than helpful for our ground crew.

    9 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  7. Place SPOT Icons next to message edit tabs

    Put the corresponding SPOT Icon next to the message tab on the edit webpage tab.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  8. Problems updating

    Problems updating the firmware after putting Authentication Code

    3 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  9. Design so that the GPS could work in a house so could be used as a health alert

    Develop the system for the GPS to work within a house so that it could be used as a health alert when at home alone.

    10 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  10. One that works

    One that wil pick me up anywhere in the world

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  11. website confusion

    Device has custom on left and checkin / OK on right.
    Web page has Check In WITHOUT BEING FOLLOWED BY OK above
    Custom.
    Solution ADD OK after words Check In on web page. and preferably
    put Custom above Check In / OK.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow more contacts per features on SPOT My Account

    At the Moment you can have only 10 active profiles per feature (check in, custom and help) the system should allow a lot more

    6 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  13. We need a better way of labelling (marking) the various function buttons on SPOT gen3

    The function buttons on our SPOT gen3 have all rubbed clean - no labels visible. Fine for my wife who uses it regularly but hopeless for me who uses it only once or so in a blue moon - no idea what button to press to say I'm OK or to track etc etc. Perhaps colour-coded buttons or deeper etching and better inking of the label icons into the surface of each button? (otherwise a brilliant device, thanks!)

    7 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  14. Automatic event driven distribution of messages. (Automated landing message on aircrafts)

    Send automatically a message if the speed drops below defined speed for more than 1 minute. This could be used for automated landing message of aircraft, aircraft logbooks, automatic tracking.

    8 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  15. unhappy still

    My idea is to for you to accurately map my data points at the time interval I have specified. I have it set to 5 minutes and the last tracking was done at the 10 minute interval. Also you say that the Gen 3 has a motion detector in it so it will only send data points when I am moving.,..,.,.,.,.,well if you look at my last track there was a time when the bike was not moving but 4 datapoints were still transmitted. I am not very happy with you folks

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make it easier to open coordinates in google maps.

    The coordinates in the shared page are very difficult to copy and paste into a mapping application. The coordinates that get sent via text are also hard to use, and not in the correct format to past into google maps. On both the texts, as well as the shared page, the coordinates should be a hyper link which allows you to open them in the mapping application of your choice, to make it easier to drive there.

    I fly hang gliders cross country. We use retrieval drivers to chase us and find us in remote areas. It’s very hard to…

    4 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  17. Warn me if I am not currently financial.

    I work in extremely remote desert areas all the time, and I am disturbed that you don't notify users if they are not currently financial. This is actually life-threatening and you should take it much more seriously as it is your duty of care.

    6 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  18. Better activation instructions.

    You should say to hold the power button down until it flashes to power on. You do say this to power off however.
    Please state exactly which number is ESN and Authorisation code as it
    too hard to work out! There is three numbers on the side of the box or bottom of the box if you stand it up. there are also two other numbers on two separate pieces of paper inside. So from your instructions it is one of the numbers on those pieces of paper but the format of having a dash after the first digit is…

    3 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  19. Kosten für ein ganzes Jahr !

    Da ich das Gerät nur bei größeren Touren benötige wäre es schon, wenn man nur für die Zeit in der man es nutzt bezahlen müsste.

    Rest des Jahres ist das Gerät nungenutzt.

    5 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  20. Uk OS Grid coordinates instead of Satalite

    Sometimes it’s more effective to use my local UK OS 6 or 8 figure grid system for locations rather than sattalite coordinates. And have the ability to change this on the fly with a mobile app

    4 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
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