Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. make it clear that phone numbers cannot have dashes.

    when setting up message profiles and the user wants to put in a phone number, next the the "phone number" heading put do not use dashes by it and move your example to the top of the page.

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  2. GPS History

    Hi, when I access the page myaccount/locations/history i didn't see any registry. I've tried to put a long period of time regarding to see that but doesn't work. could you help me?

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  3. RECLAMAÇÃO

    No mês de julho 2018 entrei em contato com o site para ativar meu rastreador pessoal SPOT GEN 3 e no momento questionei se teria desconto a vista, o que não foi dado, me cobrando 599 reais pelo contrato de um ano, hoje entretanto, vejo na pagina promoção de 25% de desconto com valor de 449,25 reais, me sinto lesado, pois ainda nem paguei minha fatura, entrei em contato com o protocolo 87328081, não fizeram nada, vou para o PROCON e ajuizar causa no TJMG PEQUENAS CAUSAS, estou indignado com essa injustiça.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  4. 56 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  5. Show my phone location on your map when I am logged into your app like google, MTB Project and Avenza.

    I lost my keys in an area with little to no cell service. Would have been great to have sent my wife a check in text and have her log in and see her location compared to my last communication. This could also be helpful in S and R situations.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. 3 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  7. A way to get my money back

    This **** thing will not turn back on after being stationary and I don't want to have to babysit the thing for the next three months while I'm on a cross country bicycle trip. For a $200 annual fee and what I paid for the device. I'm not real happy with this thing at all.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  8. Produce an installation program that works !!

    Here’s an idea : how about creating an application update tool that works !! Failing that, maybe you could provide a support service that actually provides support ....

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  9. I'd like to see smaller SPOT devices.

    My SPOT Gen3 is ultra big and ultra heavy. I'd like to see a smaller device. Maybe a device with less protective rubber (I safely attach it to my rucksack, so it won't be damaged), or with removable protection.

    10 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  10. Use GLONASS signals for better positions

    I use SPOT Gen3 in Europe for hiking and the GPS satellites are often too few. Why don't you intergrate GLONASS into your system? It would double the number of usable satellites!

    9 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  11. A messaging SPOT that COMBINES an updateable GPS with a 3" x 4" screen is my goal. I hope it will be yours and very soon.

    Combining a messaging SPOT with a touch screen GPS is not only weight saving but battery saving in terms of devices for which a backpacker needs to carry extra batteries.

    5 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  12. Send altitude with coodinates , for 3D position

    With position coordonates, send 4 digits showing ALTITUDE, its an info available from GPS for free
    Like that we will have 3D position, usefull in moutain area or from flying objects.

    7 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  13. Unrestricted unlimited text messaging in bluewater

    Enable unrestricted unlimited text messaging...

    4 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  14. Me robaron mi spot

    Me robaron mi spot en tanzania.
    Quiero cancelar todo referente al spot3gen

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  15. Come up with a solution so the white lettering does not ware off.

    Come up with a solution so the white lettering does not ware off.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  16. Kosten für ein ganzes Jahr !

    Da ich das Gerät nur bei größeren Touren benötige wäre es schon, wenn man nur für die Zeit in der man es nutzt bezahlen müsste.

    Rest des Jahres ist das Gerät nungenutzt.

    4 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  17. allow multiple logins

    Have a master account that has full access to profiles and registration information and a ***** account that we can give the password out to staff (and parents) to only allow them to see the devises on the phone app. Staff won't be able to then cancel our service :-)

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  18. Connector change so it is easier to attach a battery pack for long tracking sessions. Cable sticks out and is hard to protect.

    Connector change so it is easier to attach a battery pack for long tracking sessions. Cable sticks out and is hard to protect.

    11 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  19. voice uplink, on problem, allow a digital recording & attach it to email so the custoer cand direct assistance.

    allow a voice capture to packet/attach to email for assistance coordination. even better make it 2 way, the recipient could reply to vmail

    1 vote
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  20. Trekking & Aviation use

    I’m trekking later this year for 60 days between Switzerland & Rome. If my Gen 3 performs well, I’ll keep my subscription, but to other’s comments, you have priced your subscription to force me to look at other options. I normally use mine for laying breadcrumbs during my private airplane flights. But, I also do a lot of cross country hiking. SOS & search & rescue insurance is a must for me. I hope to never need it, but the current fee for the insurance is good value. Hopefully that will remain. Aviation use is a good market for you…

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
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