Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  1. 3 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  2. Produce an installation program that works !!

    Here’s an idea : how about creating an application update tool that works !! Failing that, maybe you could provide a support service that actually provides support ....

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  3. I'd like to see smaller SPOT devices.

    My SPOT Gen3 is ultra big and ultra heavy. I'd like to see a smaller device. Maybe a device with less protective rubber (I safely attach it to my rucksack, so it won't be damaged), or with removable protection.

    10 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  4. A messaging SPOT that COMBINES an updateable GPS with a 3" x 4" screen is my goal. I hope it will be yours and very soon.

    Combining a messaging SPOT with a touch screen GPS is not only weight saving but battery saving in terms of devices for which a backpacker needs to carry extra batteries.

    5 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  5. Unrestricted unlimited text messaging in bluewater

    Enable unrestricted unlimited text messaging...

    4 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. Me robaron mi spot

    Me robaron mi spot en tanzania.
    Quiero cancelar todo referente al spot3gen

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  7. Come up with a solution so the white lettering does not ware off.

    Come up with a solution so the white lettering does not ware off.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  8. allow multiple logins

    Have a master account that has full access to profiles and registration information and a ***** account that we can give the password out to staff (and parents) to only allow them to see the devises on the phone app. Staff won't be able to then cancel our service :-)

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  9. Connector change so it is easier to attach a battery pack for long tracking sessions. Cable sticks out and is hard to protect.

    Connector change so it is easier to attach a battery pack for long tracking sessions. Cable sticks out and is hard to protect.

    11 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  10. voice uplink, on problem, allow a digital recording & attach it to email so the custoer cand direct assistance.

    allow a voice capture to packet/attach to email for assistance coordination. even better make it 2 way, the recipient could reply to vmail

    1 vote
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  11. Trekking & Aviation use

    I’m trekking later this year for 60 days between Switzerland & Rome. If my Gen 3 performs well, I’ll keep my subscription, but to other’s comments, you have priced your subscription to force me to look at other options. I normally use mine for laying breadcrumbs during my private airplane flights. But, I also do a lot of cross country hiking. SOS & search & rescue insurance is a must for me. I hope to never need it, but the current fee for the insurance is good value. Hopefully that will remain. Aviation use is a good market for you…

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  12. more space for medical information

    I was trying to provide Geos with adequate information on my insurance situation and medical records, as those would be important information to have in a real emergency. However, the field where you can enter additional information for emergency responders has a very small character limit.
    I would like to see this expanded to accommodate more information.

    3 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  13. Tracking option to send e-mails listed in ACTIVE profile once tracking starts.

    I would like to send tracking information to the e-mail addresses listed in the ACTIVE PROFILE automatically when tracking starts.

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  14. Have real time tracking and messaging. Devices needs to be mulit purpose tracking and gas monitor

    There needs to be messaging off the SPOT Devices that the personnel using the device can send us in office messages or use a voice call in remote areas. Their devices should work off of cell and satellite connections. There is competion out there that allows many of these features. (Slips,trips and falls is sensored and the office is alerted right away) I find there is to much delay in the SPOT system when the Check/OK button is used that leaves alot of questions with the Help and SOS buttons. Would be idea to see these devices also have the…

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  16. voice communication

    to be able to send a voice message throught gen 3

    4 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  17. I would like to send an image message.

    Send an image through a small internal camera.

    4 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  18. Determining mileage

    I would like to see how far I had hiked between two points. For instance, I want to know how far it is between way point (or whatever you call them) 12 and waypoint 25, for example. If this already exists, I am not sure how to activate it.

    3 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  19. Messages texte

    Il serait bon d’etre
    Capable de pouvoir ecrire des messages texte comme le (in reach) par exemple

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  20. Shorter tracking interval for aviation usage

    For aviation usage (as replacement for Emergency Locator Transmitters) even the Extreme Tracking Interval is too long. With the typical travelling speed of a modern glider of approx. 120 - 180km/h (33 - 50m/s) the distance between two fixes comes to 5 - 7.5km. This is clearly to distant in case the data shall be used for SAR purposes. A tracking intervall of approx. 30 seconds would be great.
    It is clear to me that this service would cost more. I would be gladly prepared to pay for this extra safety gain!

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
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