Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  1. Motion sensor

    Real-time tracking

    10 votes
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    1 comment  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  2. Up date manual information

    Up date the user manual information on the SPOT TRACE to let first time users know that they must log in and go to "my location" to find out where their TRACE device is once it has been activated.

    13 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  3. 7 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  4. release notes

    currently i have no way to find out if there is an update for the spot trace.
    only by trying to download the device firmware updater i am finding out there is a new release.
    so inform user better of new updated firmware software, AND add release notes to it, so we (the users) know what has been fixed or added as new features.

    6 votes
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    1 comment  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  5. 6 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  6. alert mode

    given the fact that i use spot trace to protect my asset.
    i have set tracking at 60 minutes (to save battery power)
    now in the event that asset get's stolen, have an ability to go your account and set alert mode which triggers global star to ping the device and override the default tracking to the fastest tracking in order for the sherlock holmes people to find the asset back easier.

    6 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  7. Responsive

    Your site should be responsive, or at least the tracking page. It's very difficult to view on my phone.

    4 votes
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    planned  ·  0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  8. Dock mode movement distance

    Dock mode is very useful, but 200 mts of movement before tracking are too much, better go for 30/50 mts maximum.

    4 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  9. Create a plan for automobile theft tracking.

    I think there would might be ways you could cut costs for the theft tracking market. For example, a text each time the device is activated asking if I need tracking for this trip. Most times I would not since I am primarily using this in case my rv gets stolen. You could save network costs and offer a basic plan that competes with Cell based services. The increasing costs will probably have me switching to something else next year.

    2 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  10. Small coin size,waterproof and solar charged GPS

    For tracking expectant mothers,in medical field

    1 vote
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to add a external sensor!

    Ability to add a external sensor such as door switch. That would be great for a boat. I heard vibration sensor is not sensitive enough to send an alert if someone climbs on my boat while on the trailer in a parking lot. Its hard to find a boat alarm with enough range for hotels. It would be a huge seller!!!

    2 votes
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    1 comment  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  12. Marine Charts

    You guys need Navionics marine charts so depth and obsticles can be viewed during the trace. This would help me know if someone grounds by boat.

    There guys do it and I know Navionics has an API.

    http://dotando.com/index.php/2016/05/12/introducing-dotmobile-watercraft-tracking/

    2 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  13. Stop trying to send when no reception

    We have about 10 SPOT Trace on our business vehicules. Some of them are parked in an underground garage. We noticed that the car batteries uncharge if we don't use them for a while. We then found out that there is no "Stop" message when we park them there. I figure the devise probably tries to send again and again when it has no satellite reception.

    8 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  14. SPOT Trace update rate longer than 60 minutes

    Increase the maximal SPOT Trace update rate to more than 60 minutes to extened the batterie life

    2 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
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