Welcome to My Voice for Globalstar and SPOT
We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.
Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.
My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.
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How about posting a banner on your web site when it is not working. I cannot update any profile information
at 3:35 PM today, your web site is totally stalled as I try to update info for my check in profiles. You need to post a heading that the web site is down.
6 votes -
Re new map presentation
First off, GREAT WORK - much improved. Two minor suggestions:
The display should open with the options in the upper right-hand corner minimized. The way it is now, they cover most of the screen on a smartphone, and not all users are sophisticated enough to figure out how to turn them off.
Also, the map should show a scale at all times.
3 votes -
I would love to see an upgrade program for long time spot users to upgrade at a lower cost to the new technology
I would love to see an upgrade program for long time spot users to upgrade at a lower cost to the new technology.
22 votes -
More characters in Predefined and Help SPOT Message
Please add more characters to Help/SPOT SOV message. 110 is not enough to include local contacts in case of a non life threating event.
5 votes -
Fewer Lapses in Coverage
Well, apparently it shows last 3 days only... I started cycling in Puerto Montt on Sunday...
Regarding tracking every 10min, it’s just extremely unreliable. As a safety device, it just doesn’t work if it does not send any position for 30 or 40min... Have a look at the gaps on the picture...
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Should I believe I will have Satellite reception if I ever need it...? Well, after 5 days the so-called peace of mind is gone...
This is a friend mine using an InReach: no gaps, 100% reliable, Iridium satellites...
image2.pngimage3.pngimage4.png
Nothing further. Best regards...
5 votes -
Bluetooth in Gen3
I love my Connect but what if my phone dies or malfunctions on a trip. I would be limited to only SOS. Would be nice to have the other functions available
12 votes -
Support the products that are already in customers' possession.
It is difficult to use the functions such as Facebook, groups and messages. I see no need to upgrade when I can only see the "new, improved" products being treated as the legacy are now.
6 votes -
Why doesn’t my spot work in Hawaii?
Why doesn’t my spot work in Hawaii?
4 votes
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