Welcome to My Voice for Globalstar and SPOT
We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.
Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.
My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.
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Fewer Lapses in Coverage
Well, apparently it shows last 3 days only... I started cycling in Puerto Montt on Sunday...
Regarding tracking every 10min, it’s just extremely unreliable. As a safety device, it just doesn’t work if it does not send any position for 30 or 40min... Have a look at the gaps on the picture...
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Should I believe I will have Satellite reception if I ever need it...? Well, after 5 days the so-called peace of mind is gone...
This is a friend mine using an InReach: no gaps, 100% reliable, Iridium satellites...
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Nothing further. Best regards...
1 vote -
End Support of Legacy Spot Devices
Maybe it is time to retire older legacy spot devices. The large cell phone manufactures Apple and Samsung don’t offer support for their older devices. In a world with technology changing every day and getting more advanced customer are used to buying the new device every year. They wait in line for the latest cell phone with us changing the personal asset industry time we discontinue support for HUGS, Delorme, Connect moving all customer to Trace, GEN3 and SPOTX device and what new. Would cut down the call volume troubleshoot outdated equipment.
1 vote -
Why doesn’t my spot work in Hawaii?
Why doesn’t my spot work in Hawaii?
3 votes -
Support the products that are already in customers' possession.
It is difficult to use the functions such as Facebook, groups and messages. I see no need to upgrade when I can only see the "new, improved" products being treated as the legacy are now.
1 vote -
Bluetooth in Gen3
I love my Connect but what if my phone dies or malfunctions on a trip. I would be limited to only SOS. Would be nice to have the other functions available
10 votes
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