I need none of your new features. I have been a Spot user for over ten years and purchased it to provide a means of sending messages via satellite when in the remote back country with out any other means of communicating. So far 100 % of my messages are “OK” messages but the comfort of having Spot is in its emergency option. Keep it simple and for its original intended purpose; not another “social media” experience.

You ruined a perfectly simple page and designed one too complicated and useless for the average user. Your new price plans are overpriced and for some reason, my contacts do not receive my shares. You have no general email to contact you, other than phone numbers. After years of being a loyal subscriber I am happy to cancel and go with another provider.

I would love to see an upgrade program for long time spot users to upgrade at a lower cost to the new technology.

Please add more characters to Help/SPOT SOV message. 110 is not enough to include local contacts in case of a non life threating event.

Well, apparently it shows last 3 days only... I started cycling in Puerto Montt on Sunday...

Regarding tracking every 10min, it’s just extremely unreliable. As a safety device, it just doesn’t work if it does not send any position for 30 or 40min... Have a look at the gaps on the picture...

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Should I believe I will have Satellite reception if I ever need it...? Well, after 5 days the so-called peace of mind is gone...

This is a friend mine using an InReach: no gaps, 100% reliable, Iridium satellites...

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Nothing further. Best regards...

I love my Connect but what if my phone dies or malfunctions on a trip. I would be limited to only SOS. Would be nice to have the other functions available

It is difficult to use the functions such as Facebook, groups and messages. I see no need to upgrade when I can only see the "new, improved" products being treated as the legacy are now.

Why doesn’t my spot work in Hawaii?