Welcome to My Voice for Globalstar and SPOT
We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.
Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.
My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.
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Per SOS use charge?
I have used my SPOT in international mineral exploration for well over 10 years. My original generation unit is a bit banged up but has worked flawlessly for often daily check in with my client office and occasionally family, friends and colleagues.
The subscription price began to bother me in the past few years. Higher every year and with fluctuating Canada/US exchange rates, it's looking like a dollar a day Can$ is on the horizon even for the days not used.
I am now retired with some health issues that keeps me closer to home. I don't plan on being…
1 vote -
How about posting a banner on your web site when it is not working. I cannot update any profile information
at 3:35 PM today, your web site is totally stalled as I try to update info for my check in profiles. You need to post a heading that the web site is down.
7 votes -
Re new map presentation
First off, GREAT WORK - much improved. Two minor suggestions:
The display should open with the options in the upper right-hand corner minimized. The way it is now, they cover most of the screen on a smartphone, and not all users are sophisticated enough to figure out how to turn them off.
Also, the map should show a scale at all times.
4 votes -
I would love to see an upgrade program for long time spot users to upgrade at a lower cost to the new technology
I would love to see an upgrade program for long time spot users to upgrade at a lower cost to the new technology.
26 votes -
More characters in Predefined and Help SPOT Message
Please add more characters to Help/SPOT SOV message. 110 is not enough to include local contacts in case of a non life threating event.
5 votes -
Ability to add a external sensor!
Ability to add a external sensor such as door switch. That would be great for a boat. I heard vibration sensor is not sensitive enough to send an alert if someone climbs on my boat while on the trailer in a parking lot. Its hard to find a boat alarm with enough range for hotels. It would be a huge seller!!!
2 votes -
Bluetooth in Gen3
I love my Connect but what if my phone dies or malfunctions on a trip. I would be limited to only SOS. Would be nice to have the other functions available
12 votes -
Support the products that are already in customers' possession.
It is difficult to use the functions such as Facebook, groups and messages. I see no need to upgrade when I can only see the "new, improved" products being treated as the legacy are now.
7 votes -
Why doesn’t my spot work in Hawaii?
Why doesn’t my spot work in Hawaii?
4 votes
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