The background map used in message presentation is very inaccurate in the Nordic countries countryside. It should be possible to choose from different map sources with the same projection, like Openstreet, Esri maps.
To get a good view of a route from ie tracking, you must today first export a set of messages to a .gpx file and import the file into another mapping solution (like Esri ArcGIS online or Garmin Basecamp). This is tedious and should not be necessary.
Messages should also be stored indefinitely.

I would like a way for family and friends to view my progress on a designated route that I upload or create. This would give them a better idea of progress, and if I've deviated from the route. Really important in adventure racing. A dot on a map doesn't do much for people who don't live in Alaska.

Spot HUG devices NEED custom sensor names. You used to have this. Why the change?? Change it back.

Like to get the company do a full detail on youtube on and about your own web page from seeing the tracks and to see all and the details and tips and tricks there is nothing to make it better to understand

A clip-on mount would be helpful for people who don't want their device swinging from their belt, pack, etc. The clip needs to be big, and grip hard to keep the device in place.

I have had to uninstall reinstall the SPOT app and have lost the data that was available prior to uninstall.

Option via setting to manual backup/restore of data. Needed in case of new phone or uninstall reinstall.

One good information is to have the number of each spot visisble on the map in the table. more easy to identify what we want to map.

Another point is to eliminate the "Share" object that prevent us on amc and android to click on + and - or the street view icon. Please ...

Impossible to zoom to without a mouse ...

Best wishes, Marc

we need to be able to send I,M OK and SOS at the same time for when
u come across an accident and THEY need help and u don,t want your wife and son scrambling to come to help you and cause them worry.

service center call agents available and ph numbers to talk to people.

Both of those companies are engaged in projects to fill the sky with thousands of broadband Internet providing satellites with initial offerings beginning in 2019 for OneWeb and 2020 for SpaceX. Virtually every ISP along with companies offering services such as SPOT will become obsolete. Times change and I don't see how Globalstar and SPOT will survive without some extraordinary type of new features and capabilities at a price point requiring only pocket change to compete with the pricing that will be offered by the space companies.

There are probable people that could benefit from having a spot if they got in a dangerous situation, but couldn't use their phone, like someone staying at women's shelter

You're just ripping us off. It isn't the **** phone company. You can actually disclose all your charges.

Seriously, how do you justify a charge not mentioned anywhere on the website? Get some executives from Comcast?

We are 77 years old and we do not go off road in Australia that much now, and we are getting away less in our caravan. Perhaps a subscription related to how many days in a year SPOT will be used. At the moment it is getting expensive.

I find the website extremely difficult to use and entirely not intuitive. I would like to be able to set up multiple locations that I am planning to go to. Then easily selecting which location I am going to. I set the custom message differently for each location providing the phone number of the local police department. The font size is super small. It is really hard to figure out which location I am editing. I have to change the location to the active one before I can edit it. It is all so difficult. It could be so easy.

You guys really should give us a decimal coordinate (UTM) option

My iPad iOS device could not add recipients.

My old spot messenger is not able to connect with newer IPhone. You should offer discount/rebate for customer who own these units to change for new Spot.
We should be able to send and receive text message

Asking the customers is a good idea. However, the statistics are worthless in the sense of Winston Churchill: "I only believe the statistics that I have falsified myself". Proposals that are ahead in the ranking always stay ahead. The users (not just me) get tired after reading the first 20 or 30 suggestions and say goodbye. Suggestions on the 100 back ranks are barely read and therefore always stay there. This statistic is at best self-deception.
Alexander Sy