I have been a spot customer for 4 years. I lost all my emergency contacts of off my contact list? Why would this happen? Also please quit changing the website ! The original spot web site was much easier to use and navigate ! Also the yearly fee should be $150 not $250. PLEASE lower the yearly fee. Thank you. :)

Start selling SPOT Gear, like Tee Shirts, Hats, Jackets, Etc.

It would be nice to receive my monthly invoice INCLUDED in the monthly email o i don't need to navagitate five or 6 different layers from logging into mySpot account to download the invoice each time.

Love the product, love the service! Keep it up!. However, PLEASE issue a more detailed payment receipt. Every time I submit this as a work expense, I get it sent back as there are so few details. Accounting is not my bailey wick, but I don't have this problem with any other receipts! At some point it is going to get rejected and we will be forced to switch to anther provider.

1.) Like the other message types the SOS Message type should be customizable too:
- email distribution list
- additional message text

2.) the SOS message should be included in the api. All message types should be included in the api.

When you send out an I'm OK! or a Custom message and you ask to send cords and Altimeter or just I'm OK the Cords default to Longitude and Latitude this needs to change to set up in UTM(Metric) that all hikers use easy to read and fast the Longitude and Latitude are good if you on a Boat! You can set it up and Mapping, but like it on Custom so when send to a friend and read it faster and the Search and rescue use UTM let's get this done! Be the first!!!

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Your link to you Terms and Conditions is broken from payment screen!

Your website does not allow for APO AE addresses, making it impossible to create an account or activate a device. I am stationed in Germany, where Spot is supposed to provide coverage. If I cannot create an account and activate my device, then I will return it and purchase a Garmin InReach instead.

Like to get the company do a full detail on youtube on and about your own web page from seeing the tracks and to see all and the details and tips and tricks there is nothing to make it better to understand

I would like a way for family and friends to view my progress on a designated route that I upload or create. This would give them a better idea of progress, and if I've deviated from the route. Really important in adventure racing. A dot on a map doesn't do much for people who don't live in Alaska.

A clip-on mount would be helpful for people who don't want their device swinging from their belt, pack, etc. The clip needs to be big, and grip hard to keep the device in place.

The background map used in message presentation is very inaccurate in the Nordic countries countryside. It should be possible to choose from different map sources with the same projection, like Openstreet, Esri maps.
To get a good view of a route from ie tracking, you must today first export a set of messages to a .gpx file and import the file into another mapping solution (like Esri ArcGIS online or Garmin Basecamp). This is tedious and should not be necessary.
Messages should also be stored indefinitely.

Spot HUG devices NEED custom sensor names. You used to have this. Why the change?? Change it back.

I have had to uninstall reinstall the SPOT app and have lost the data that was available prior to uninstall.

Option via setting to manual backup/restore of data. Needed in case of new phone or uninstall reinstall.

We are 77 years old and we do not go off road in Australia that much now, and we are getting away less in our caravan. Perhaps a subscription related to how many days in a year SPOT will be used. At the moment it is getting expensive.

service center call agents available and ph numbers to talk to people.

There are probable people that could benefit from having a spot if they got in a dangerous situation, but couldn't use their phone, like someone staying at women's shelter