Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  1. Get SPOT Tee Shirts!

    Start selling SPOT Gear, like Tee Shirts, Hats, Jackets, Etc.

    18 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bring back non-prohibitive price points.

    Got my spotX a year or two ago, and I'm not a frequent enough user to get a subscription. Just went to activate on the monthly plan for a TRT thru hike and see that there's now an annual flex fee IN ADDITION to the activation fee IN ADDITION to the monthly fee? I understand you need to make money, but this pricing structure has scam written all over it. And it's more than a little maddening, as the SOS feature could literally save someone's life, and you're making it less and less accessible financially. Bon Voyage, Spot. I'm going…

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  3. Decent activation/payment interface

    Your activation system is awful on findmespot.com. Gives nonspecific errors when there is a credit card problem and then just plain locks up.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  4. Support for APO AE addresses

    Your website does not allow for APO AE addresses, making it impossible to create an account or activate a device. I am stationed in Germany, where Spot is supposed to provide coverage. If I cannot create an account and activate my device, then I will return it and purchase a Garmin InReach instead.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  5. Issue a Detailed Payment Receipt

    Love the product, love the service! Keep it up!. However, PLEASE issue a more detailed payment receipt. Every time I submit this as a work expense, I get it sent back as there are so few details. Accounting is not my bailey wick, but I don't have this problem with any other receipts! At some point it is going to get rejected and we will be forced to switch to anther provider.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cookie Preferences Button

    It's really, really annoying to have that cookie preferences button overlay still showing even though I have gone in and set the preferences. It obscures things I'm trying to see/do, and once my preferences have been set there is no reason for it being there. Even before preferences have been set it should have been implemented differently to not be obscuring your website. This is especially bad in the settings area. It obscures important settings and information. Get rid of it.

    5 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  7. SPOT App necessary updates

    The SPOT app does some things good, but it has plenty of opportunity for improvement. The following "bad" are things to fix:

    Bad - Can only access one spot account. So if you have multiple loved ones who carry SPOT and have different accounts, this app can only show one of them at a time. And reconfiguring for another account is work.

    Bad - Doesn't highlight the latest track/OK point. If the latest point blinked, then you could easily tell where the person was without having to zoom in and read the time-stamp on each message.

    Bad - Only works…

    42 votes
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    13 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  8. send I,M OK and SOS at the same time

    we need to be able to send I,M OK and SOS at the same time for when
    u come across an accident and THEY need help and u don,t want your wife and son scrambling to come to help you and cause them worry.

    5 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. I would like to be able to either show live tracking on the Adventures page, or be able to load a route and waypoints onto the Share page

    I would like a way for family and friends to view my progress on a designated route that I upload or create. This would give them a better idea of progress, and if I've deviated from the route. Really important in adventure racing. A dot on a map doesn't do much for people who don't live in Alaska.

    2 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  10. Like to see a Full detail on how to use the your own web page tracks/accouns and so on

    Like to get the company do a full detail on youtube on and about your own web page from seeing the tracks and to see all and the details and tips and tricks there is nothing to make it better to understand

    2 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  11. Improvement on background map quality

    The background map used in message presentation is very inaccurate in the Nordic countries countryside. It should be possible to choose from different map sources with the same projection, like Openstreet, Esri maps.
    To get a good view of a route from ie tracking, you must today first export a set of messages to a .gpx file and import the file into another mapping solution (like Esri ArcGIS online or Garmin Basecamp). This is tedious and should not be necessary.
    Messages should also be stored indefinitely.

    22 votes
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    6 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  12. Clip-on mount

    A clip-on mount would be helpful for people who don't want their device swinging from their belt, pack, etc. The clip needs to be big, and grip hard to keep the device in place.

    6 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. Spot HUG customized sensor names

    Spot HUG devices NEED custom sensor names. You used to have this. Why the change?? Change it back.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  14. SPOT app back up data.

    I have had to uninstall reinstall the SPOT app and have lost the data that was available prior to uninstall.

    Option via setting to manual backup/restore of data. Needed in case of new phone or uninstall reinstall.

    23 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. Pro-rata subscription

    We are 77 years old and we do not go off road in Australia that much now, and we are getting away less in our caravan. Perhaps a subscription related to how many days in a year SPOT will be used. At the moment it is getting expensive.

    14 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  16. contact numbers on your bills

    service center call agents available and ph numbers to talk to people.

    4 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  17. Provide a way to recycle your old SPOT for people that need them, like a women's shelter

    There are probable people that could benefit from having a spot if they got in a dangerous situation, but couldn't use their phone, like someone staying at women's shelter

    11 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  18. Would really like a decimal coordinate option

    You guys really should give us a decimal coordinate (UTM) option

    7 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  19. Distance between spot and speed ?

    Another useful information would be to have in the table the distance between two spots (and optionnaly the speed).

    Best wishes, Marc

    2 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  20. Editing Location Profiles

    I find the website extremely difficult to use and entirely not intuitive. I would like to be able to set up multiple locations that I am planning to go to. Then easily selecting which location I am going to. I set the custom message differently for each location providing the phone number of the local police department. The font size is super small. It is really hard to figure out which location I am editing. I have to change the location to the active one before I can edit it. It is all so difficult. It could be so easy.

    10 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
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