Welcome to My Voice for Globalstar and SPOT
We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.
Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.
My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.
-
text and check in notification
to show if your check in notification, text, tracking , messages have been successfully sent. right now it does not show if they have worked or not. we have no way to see if our messages are being delivered.
10 votes -
Spot X must accept AA or AAA batteries as an option without use of powerbank.
Having built-in only rechargeable is not sufficient for and emergency device targeted for outdoors-men and gals crowd.
3 votes -
Wrap on predefined messages list on SPOT X
Make it possible to go to bottom of 14 messages by pressing up when on the first message and back by pressing down
6 votes -
Stronger Tracking Signal
Increase power for tracking signal. The tracking capability is too weak relative to other trackers.
4 votes -
Signal strength indicator on SPOT X
Add signal strength indicator to top bar of screen or something, anything, that indicates the signal strength so we can optimally aim the device.
2 votes -
SpotX should tone when sending SOS
When SOS is activated SpotX could make sound. Then if you could not see the device at least you could hear it
11 votes -
Continues Tracking
have the spotx device be able to track after pushing the button whether it feels movement or not.
11 votes -
App sync
So having a Mac/pc app and an iOS app. Why not include a contacts sync within the apps for faster/smoother contacts setup?
4 votes -
Pause mode on Spot X NEEDS to be a selectable feature that can be turned off. As it is now, you cannot track while kayaking.
You introduced pause mode while tracking on Spot X recently. And, you forced it on us. While kayaking, since there is no walking vibration, Spot X goes into pause mode within minutes. Rendering tracking while kayaking useless. It is not a feasible solution to suggest that I shake the unit every 15-20 minutes to get it out of pause mode. Make pause mode on tracking with the Spot X an option that can be turned off. I suspect that I'm going to have this same problem long distance biking this summer. PLEASE give me the option to shut pause mode…
6 votes -
Improve SPOT X USB door
The flap door never stays on because of the current design of the 2 little plastic numbs. The door should be redesigned with stainless steel pin like what is used on watches. If Spot is using satellite to communicate then it should put a weather app in as well. Good to now what the weather is when out in the middle of nowhere.
1 vote -
Flat bottom on SpotX
I just want to put in an idea for a small product upgrade. Put a flat bottom on the SpotX since the antenna needs to be straight up, so you can set it on something. With the Bluetooth version, it would be even more useful because you are texting with your phone and don't want to find a place to lean it against. A little clip-on flat bottom for existing ones would be nice as well.
1 vote -
Spot X API via USB port
An API for the SpotX so we can initiate txt messages via the USB port. On our boat we have a small PC on the bridge to send emails, check wx, ect. It would be nice if we could use the USB cable to trigger the SpotX to send a normal text message. If I see correctly, the SpotX already emulates a COM port, so basically we would just need the command added to the unit to construct and send a message. Getting signal strength or the ability to pull msgs from the unit would also just be too cool…
1 vote -
Timestamp incoming messages with the time they were originally sent, not when received.
The timestamp on an incoming message should be the time it was sent, like with e-mail. Currently the timestamp is the time received, which is useless information. A message like "see you in 2 hours" is meaningless on a device that fetches messages at long intervals, unless we know what time it was sent. You have the information in the header of the original text or email. Use that instead of replacing it on the Spot.
1 vote -
Power button should be placed different. it is too easy to turn the unit on, overtime when it is in my backpack it turns on
different on and off button, so the spots x is not turning on while in a back pack
1 vote -
Global setting for adding GPS coordinates and Altitude to messages
Just a nice-to-have: most of the time, I send my lat/lng and alt when texting from my Spot X. It'd be if there was a global setting to check these boxes by default when I create a new message (and I could then uncheck them manually for a specific message).
I want to thank the Spot X devs for listening to customer feedback. You've been really responsive in incorporating our ideas and I really appreciate it.
10 votes -
True north option
Hello, so I would like you to make a change to your navigation tab. would it be possible to add the option'TRUE NORTH 'in the REFERENCE FOR NORTH tab. The reason is that, when one works with a compass that has been preset with a 20 degree declination for example, it is the option that comes closest in this circumstance. Garmin gps are equipped with this option. thank you in advance and I like my spotX.
2 votes -
FIX Spot X incompatibility with Inmarsat and Iridium Devices
We originally had a Global Star Sat. Phone. When they discontinued their Monthly Service Plans and forced yearly contacts on us the phone became cost prohibitive as it was only need 3-4 months a year. Global Star suggested the Spot X as an alternative.
Having just text capability to our remote ranch would be acceptable so we chose the Spot X. However, our Partners have Inmarsat devices. We just found out that your device (Spot X) is incompatible with both the Inmarsat and Iridium devices even though we can text to them using regular cell phone service when its’ available. …1 vote -
FIX Spot X incompatibility with Inmarsat and Iridium Devices
We originally had a Global Star Sat. Phone. When they discontinued their Monthly Service Plans and forced yearly contacts on us the phone became cost prohibitive as it was only need 3-4 months a year. Global Star suggested the Spot X as an alternative.
Having just text capability to our remote ranch would be acceptable so we chose the Spot X. However, our Partners have Inmarsat devices. We just found out that your device (Spot X) is incompatible with both the Inmarsat and Iridium devices even though we can text to them using regular cell phone service when its’ available. …1 vote -
Built in stand for SpotX
SpotX requires the antenna be upright. Most things like stumps ,tables and other things we would normally set Spot down on to send a message are flat. Standing spot is somewhat of a pain in the butt. I taped a triangle shaped piece of plastic to the back of mine
7 votes -
Allow more contacts to be stored on the device
You allow over 200 waypoints but only 70 contacts. I will never use that many waypoints. More contacts would be great
6 votes
- Don't see your idea?