Welcome to My Voice for Globalstar and SPOT
We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.
Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.
My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.
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Beep every 5 minutes if there are unread messages
Beep on new message.
There should be an option to beep every (1/5/10/30 minutes) when there is an unread message.
This would seem so simple to implement and so obviously necessary that it should have been done already.
I don’t want to check the spot 300 times a day, but I DO want to know if a plan has changed.
It should also have an option to beep if a message you sent has not been marked as sent within 60 minutes - so you can attend to getting better signal.
18 votes -
Better user guide and self help option
Started trying to set up my new Spot X more than 2 hours ago. I'm still working on it, and I don't think I'm close to done. The documentation you published is substandard where it isn't outright misleading. The whole thing seems deliberately designed to be as confusing as possible. I've managed to turn it on and pay for an account. Nothing after that has worked as expected.
12 votes -
Spot X compas
A tutorial on how to use the compass would be very helpful.
6 votes -
Make coordinates automatically send with message without needing to check box
Please update firmware to be able to automatically send coordinates with text messages without needing to check location box every time. It is so easy to overlook when sending a message. Should be able to set it one way or the other and forget it!
32 votes -
See Other SPOT X Users in My Hiking Party
I would like to be able to see other SPOT X users in my hiking party on the topo map. This may be a security concern, but if each of us gave permission to see each other's location, that would be incredible and an advantage over your competitors.
11 votes -
In order of messages received
It would be nice if a multiple message(s) received (from a long worded, single message) were listed in chronological order, especially on the app.
16 votes -
Contacts/waypoint + setting sync without usb connection
Contacts/waypoint + setting sync without usb connection. It should be possible to sync such kind of data via bluetooth and IOS/Android app.
6 votes -
Signal strength indicator on SPOT X
Add signal strength indicator to top bar of screen or something, anything, that indicates the signal strength so we can optimally aim the device.
55 votes -
Make the elevation feature functional on SPOT X
My SpotX device seems to give the correct long. and lat. coordinates, but it doesn't come even close on the elevation. This past week I was in some mountains between 4000' and 6000'+, and the elevation was shown as between 455.0 ft and 505.0 ft. Units were set to feet.
4 votes -
Integrate with Google Maps App
when you send a GPS coordinate to someone, the link it brings them to does not have any options to open it in google maps. so that they can't navigate to it.
it should just send them to a Google maps link instead of a Spot landing page with a google map inside of it. makes it too hard for someone to launch those coordinates in google/apple maps and start navigating
5 votes -
Allow updating devices through the app.
Allow devices to be updated via Bluetooth through the app. Not everyone has computers anymore.
1 vote -
Timestamp incoming messages with the time they were originally sent, not when received.
The timestamp on an incoming message should be the time it was sent, like with e-mail. Currently the timestamp is the time received, which is useless information. A message like "see you in 2 hours" is meaningless on a device that fetches messages at long intervals, unless we know what time it was sent. You have the information in the header of the original text or email. Use that instead of replacing it on the Spot.
42 votes -
Move Nation Safe Drivers from the first contact position
GET NATION SAFE DRIVER OUT OF THE FIRST CONTACT POSITION IN THE CONTACT LIST!!!!!! TOO EASY...AGAIN!!! TO ACCIDENTALLY ACTIVATE IT. LAW ENFORCEMENT SHOWED UP TO SEE ABOUT THE NEED FOR A TOW VEHICLE, WE DID NOT NEED, AND YES I'M YELLING!!!!
1 vote -
Spot-x firmware / network upgrade 140 character limit to 160 character limit.
Increase message character limit to 160.
Spot-X Firmware Update / Network Operations Update
7 votes -
Ability to send messages through Whatsapp
To send mensages over Whatsapp. Most cellphones in Brazil will not respond a SMS to USA without a special plan contracted
6 votes -
Upgrade the SPOTX to provide a blue tooth option that allows the SpotX to connect with a smartphone for text purposes.
Allow the SpotX to connect with a smartphone for text purposes. The SPOTX can be positioned where it receives signal and the operator at some distance undercover. Also allows continuity with messaging.
1 vote -
Would be nice if you could text a garmin messenger as people have different equipment but adventure together
Would be nice if you could text a garmin messenger
2 votes -
Enable an EOF character at end of e-mail messages
Often when people reply to my messages I've sent them from my spotX, their response is too long and doesn't get sent. This is because their e-mail program is appending the original message, etc. Not all the people I message are tech savvy enough to manage this. It would be nice if a person could add an end of file character that would cause the spotx mail server to strip everything beyond that point: <eof> or something.
2 votes -
Provide SPOT X User Guide in Italian
Wondering if does exist a SPOT X user manual in Italian language???If not can you provide one?
Regards1 vote -
Stronger Tracking Signal
Increase power for tracking signal. The tracking capability is too weak relative to other trackers.
31 votes
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