Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  1. Make coordinates automatically send with message without needing to check box

    Please update firmware to be able to automatically send coordinates with text messages without needing to check location box every time. It is so easy to overlook when sending a message. Should be able to set it one way or the other and forget it!

    7 votes
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    3 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  2. Improve SPOT X USB door

    The flap door never stays on because of the current design of the 2 little plastic numbs. The door should be redesigned with stainless steel pin like what is used on watches. If Spot is using satellite to communicate then it should put a weather app in as well. Good to now what the weather is when out in the middle of nowhere.

    20 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  3. Old spot

    Bring back the old spot. The new SPOT X is very difficult to use and is unnecessarily complicated.

    6 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  4. Signal strength indicator on SPOT X

    Add signal strength indicator to top bar of screen or something, anything, that indicates the signal strength so we can optimally aim the device.

    17 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  5. Timestamp incoming messages with the time they were originally sent, not when received.

    The timestamp on an incoming message should be the time it was sent, like with e-mail. Currently the timestamp is the time received, which is useless information. A message like "see you in 2 hours" is meaningless on a device that fetches messages at long intervals, unless we know what time it was sent. You have the information in the header of the original text or email. Use that instead of replacing it on the Spot.

    16 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  6. text and check in notification

    to show if your check in notification, text, tracking , messages have been successfully sent. right now it does not show if they have worked or not. we have no way to see if our messages are being delivered.

    24 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to mark all messages as read on SPOT X

    Since my Spotx malfunctioned a while ago and message notifications were not coming in then notifications all came in at once, I have not been able to zero message notification. Need a way to mark all as read just to get rid of the notification

    6 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  8. Spot X must accept AA or AAA batteries as an option without use of powerbank.

    Having built-in only rechargeable is not sufficient for and emergency device targeted for outdoors-men and gals crowd.

    11 votes
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    4 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  9. Stronger Tracking Signal

    Increase power for tracking signal. The tracking capability is too weak relative to other trackers.

    13 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  10. Topo Maps in SPOT X

    Do you ever plan on including topo maps for better navigation on the SPOT X? I received my SPOT X last week and have been testing it out. I like it a lot, especially the built-in keyboard but the topo maps would help a lot with navigating.

    Rick

    5 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to send messages through Whatsapp

    To send mensages over Whatsapp. Most cellphones in Brazil will not respond a SMS to USA without a special plan contracted

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  12. Wrap on predefined messages list on SPOT X

    Make it possible to go to bottom of 14 messages by pressing up when on the first message and back by pressing down

    11 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  13. Flat bottom on SpotX

    I just want to put in an idea for a small product upgrade. Put a flat bottom on the SpotX since the antenna needs to be straight up, so you can set it on something. With the Bluetooth version, it would be even more useful because you are texting with your phone and don't want to find a place to lean it against. A little clip-on flat bottom for existing ones would be nice as well.

    5 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allowing firmware updates without account

    Here's an idea: allow us to update the firmware of our devices without an account. My work has given me a SPOTX and I'm trying to update the firmware. The account is under their name, and I can't login to update firmware. This isn't convenient at all.

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  15. Show when fetch mode is off on SPOT X

    Have an icon on screen that shows if fetch is off. Thought fetch was on but it had shut off after a reset because of freezing so I did not receive a message until next day

    3 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add Device name or ESN when sending message from Spot Gen3 to Spot X

    When I receive on my SpotX a message from a Spot Gen3 I can't see which Spot has send this message. I own 30 Spot Gen3 .
    I suggest to add the ID of the Spot in the message.

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  17. Merge "Check-in" contact list with main contact list

    In spotX website, Check-in contact list should be merged with the main contact list, so you just click on the ones you want. At the very least, allow you to insert a name in each field so you know who belongs to the phone numbers you've entered.

    1 vote
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  18. SpotX should tone when sending SOS

    When SOS is activated SpotX could make sound. Then if you could not see the device at least you could hear it

    19 votes
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    2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  19. Pause mode on Spot X NEEDS to be a selectable feature that can be turned off. As it is now, you cannot track while kayaking.

    You introduced pause mode while tracking on Spot X recently. And, you forced it on us. While kayaking, since there is no walking vibration, Spot X goes into pause mode within minutes. Rendering tracking while kayaking useless. It is not a feasible solution to suggest that I shake the unit every 15-20 minutes to get it out of pause mode. Make pause mode on tracking with the Spot X an option that can be turned off. I suspect that I'm going to have this same problem long distance biking this summer. PLEASE give me the option to shut pause mode…

    12 votes
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    4 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  20. Continues Tracking

    have the spotx device be able to track after pushing the button whether it feels movement or not.

    17 votes
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    6 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
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