I just bought a Spot X and the battery is not charging even thought it says that is is hooked up to the usb and plugged in????

I need a microscope to see read the display. Either use all, large text and ditch the icons, or just use icons that are as large as possible and eliminate the text. SOMETHING. The backlighting is poor. Imagine, in an emergency, in the dark, can't find reading glasses, iphone camera is dead, and I cant read the screen to save my life. It's like you compromised to please everyone, and the result is poor. ALLOW me to pick a GUI format, eg. LARGE TEXT ONLY

My Spot X remains on my deck bag of my kayak while I paddle. Constant sea water spray and immersion make me wonder how well it will stand up to this constant abuse. My previous Gen 3 was also kept in a waterproof nylon bag with a clear window that allowed full function while it was inside. I cannot find a bag designed for the SPOT X that serves the same purpose.

I discovered just after the purchase that the Spot X app is only compatible with Android 7 or better. My second smartphone is compatible, but my main smartphone is not. If I hadn't had a second smartphone, that would have made of me a very annoyed customer, and very vocal on the internet. This is not the only problem with the way Spot markets its devices. Please improve your ethics.

Beep on new message.

There should be an option to beep every (1/5/10/30 minutes) when there is an unread message.

This would seem so simple to implement and so obviously necessary that it should have been done already.

I don’t want to check the spot 300 times a day, but I DO want to know if a plan has changed.

It should also have an option to beep if a message you sent has not been marked as sent within 60 minutes - so you can attend to getting better signal.

I went through the calibration process as described in the manual, thereafter at our campsite it showed geographic north where the sun came up that morning (90 degree error)! A week later at home it showed north more or less correctly

Started trying to set up my new Spot X more than 2 hours ago. I'm still working on it, and I don't think I'm close to done. The documentation you published is substandard where it isn't outright misleading. The whole thing seems deliberately designed to be as confusing as possible. I've managed to turn it on and pay for an account. Nothing after that has worked as expected.

A tutorial on how to use the compass would be very helpful.

PLEASE, in the FAQ section, let it be known that if you purchase a used device and the original owner does not deactivate the account that you cannot register or use the device under a new account. I had no idea this would be an issue. Thankfully, your rep was able to contact the original owner and get the OK to deactivate their account.

I would like to be able to see other SPOT X users in my hiking party on the topo map. This may be a security concern, but if each of us gave permission to see each other's location, that would be incredible and an advantage over your competitors.

Please update firmware to be able to automatically send coordinates with text messages without needing to check location box every time. It is so easy to overlook when sending a message. Should be able to set it one way or the other and forget it!

It would be nice if a multiple message(s) received (from a long worded, single message) were listed in chronological order, especially on the app.

when you send a GPS coordinate to someone, the link it brings them to does not have any options to open it in google maps. so that they can't navigate to it.

it should just send them to a Google maps link instead of a Spot landing page with a google map inside of it. makes it too hard for someone to launch those coordinates in google/apple maps and start navigating

My SpotX device seems to give the correct long. and lat. coordinates, but it doesn't come even close on the elevation. This past week I was in some mountains between 4000' and 6000'+, and the elevation was shown as between 455.0 ft and 505.0 ft. Units were set to feet.

Allow the SpotX to connect with a smartphone for text purposes. The SPOTX can be positioned where it receives signal and the operator at some distance undercover. Also allows continuity with messaging.

Increase message character limit to 160.

Spot-X Firmware Update / Network Operations Update

MY DEVICE WAS STOLEN. I PURCHASED A NEW RETAIL UNIT AND WANT IT ACTIVATED BEFORE I GO INTO THE BUSH TODAY. I AM UNABLE TO GET THIS DONE UNTIL MONDAY???

WTF OVER

The timestamp on an incoming message should be the time it was sent, like with e-mail. Currently the timestamp is the time received, which is useless information. A message like "see you in 2 hours" is meaningless on a device that fetches messages at long intervals, unless we know what time it was sent. You have the information in the header of the original text or email. Use that instead of replacing it on the Spot.

It make sense to have a hybrid device with satellite uplink and gsm/lte uplink including a dedicated phone number. the device can switch between the two services to forwared the messages.