Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. Make the screen text larger

    I need a microscope to see read the display. Either use all, large text and ditch the icons, or just use icons that are as large as possible and eliminate the text. SOMETHING. The backlighting is poor. Imagine, in an emergency, in the dark, can't find reading glasses, iphone camera is dead, and I cant read the screen to save my life. It's like you compromised to please everyone, and the result is poor. ALLOW me to pick a GUI format, eg. LARGE TEXT ONLY

    7 votes

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    4 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  2. Beep every 5 minutes if there are unread messages

    Beep on new message.

    There should be an option to beep every (1/5/10/30 minutes) when there is an unread message.

    This would seem so simple to implement and so obviously necessary that it should have been done already.

    I don’t want to check the spot 300 times a day, but I DO want to know if a plan has changed.

    It should also have an option to beep if a message you sent has not been marked as sent within 60 minutes - so you can attend to getting better signal.

    23 votes

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    2 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  3. Design a SPOT X bag to protect the SPOT X from the water

    My Spot X remains on my deck bag of my kayak while I paddle. Constant sea water spray and immersion make me wonder how well it will stand up to this constant abuse. My previous Gen 3 was also kept in a waterproof nylon bag with a clear window that allowed full function while it was inside. I cannot find a bag designed for the SPOT X that serves the same purpose.

    5 votes

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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  4. Compass works erratically

    I went through the calibration process as described in the manual, thereafter at our campsite it showed geographic north where the sun came up that morning (90 degree error)! A week later at home it showed north more or less correctly

    1 vote

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  5. Better user guide and self help option

    Started trying to set up my new Spot X more than 2 hours ago. I'm still working on it, and I don't think I'm close to done. The documentation you published is substandard where it isn't outright misleading. The whole thing seems deliberately designed to be as confusing as possible. I've managed to turn it on and pay for an account. Nothing after that has worked as expected.

    17 votes

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    3 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add Information to FAQ

    PLEASE, in the FAQ section, let it be known that if you purchase a used device and the original owner does not deactivate the account that you cannot register or use the device under a new account. I had no idea this would be an issue. Thankfully, your rep was able to contact the original owner and get the OK to deactivate their account.

    1 vote

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  7. Spot X compas

    A tutorial on how to use the compass would be very helpful.

    9 votes

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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  8. battery not charging

    I just bought a Spot X and the battery is not charging even thought it says that is is hooked up to the usb and plugged in????

    1 vote

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  9. See Other SPOT X Users in My Hiking Party

    I would like to be able to see other SPOT X users in my hiking party on the topo map. This may be a security concern, but if each of us gave permission to see each other's location, that would be incredible and an advantage over your competitors.

    16 votes

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make coordinates automatically send with message without needing to check box

    Please update firmware to be able to automatically send coordinates with text messages without needing to check location box every time. It is so easy to overlook when sending a message. Should be able to set it one way or the other and forget it!

    37 votes

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    5 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  11. In order of messages received

    It would be nice if a multiple message(s) received (from a long worded, single message) were listed in chronological order, especially on the app.

    17 votes

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  12. Integrate with Google Maps App

    when you send a GPS coordinate to someone, the link it brings them to does not have any options to open it in google maps. so that they can't navigate to it.

    it should just send them to a Google maps link instead of a Spot landing page with a google map inside of it. makes it too hard for someone to launch those coordinates in google/apple maps and start navigating

    6 votes

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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  13. Make the elevation feature functional on SPOT X

    My SpotX device seems to give the correct long. and lat. coordinates, but it doesn't come even close on the elevation. This past week I was in some mountains between 4000' and 6000'+, and the elevation was shown as between 455.0 ft and 505.0 ft. Units were set to feet.

    5 votes

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  14. Upgrade the SPOTX to provide a blue tooth option that allows the SpotX to connect with a smartphone for text purposes.

    Allow the SpotX to connect with a smartphone for text purposes. The SPOTX can be positioned where it receives signal and the operator at some distance undercover. Also allows continuity with messaging.

    3 votes

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  15. ESN swap via My Account

    MY DEVICE WAS STOLEN. I PURCHASED A NEW RETAIL UNIT AND WANT IT ACTIVATED BEFORE I GO INTO THE BUSH TODAY. I AM UNABLE TO GET THIS DONE UNTIL MONDAY???

    WTF OVER

    4 votes

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  16. Timestamp incoming messages with the time they were originally sent, not when received.

    The timestamp on an incoming message should be the time it was sent, like with e-mail. Currently the timestamp is the time received, which is useless information. A message like "see you in 2 hours" is meaningless on a device that fetches messages at long intervals, unless we know what time it was sent. You have the information in the header of the original text or email. Use that instead of replacing it on the Spot.

    47 votes

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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  17. Spot-x firmware / network upgrade 140 character limit to 160 character limit.

    Increase message character limit to 160.

    Spot-X Firmware Update / Network Operations Update

    10 votes

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  18. Hybrid Spot X globalstar + GMS/LTE connectivity

    It make sense to have a hybrid device with satellite uplink and gsm/lte uplink including a dedicated phone number. the device can switch between the two services to forwared the messages.

    5 votes

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  19. Move Nation Safe Drivers from the first contact position

    GET NATION SAFE DRIVER OUT OF THE FIRST CONTACT POSITION IN THE CONTACT LIST!!!!!! TOO EASY...AGAIN!!! TO ACCIDENTALLY ACTIVATE IT. LAW ENFORCEMENT SHOWED UP TO SEE ABOUT THE NEED FOR A TOW VEHICLE, WE DID NOT NEED, AND YES I'M YELLING!!!!

    1 vote

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  20. Impact resistant cover for screen

    Everything in the device is impact resistant, except the screen. In fact, the screen is quite fragile. There should be a flip lid, that opens like a book with hinges on the left to protect the screen.

    4 votes

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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
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