Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

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  1. Increase readability of route on the map

    Increase readability of the route on the map


    • by allowing to hide events when zoomed out, but still keep all the vertices on the lines, so that the route itself always is as detailed as possible but not showing overlapping event symbols.


    • allow for filtering of events (ie do not show tracking events) but still show the lines as detailed as possible with all vertices.


    • the line between events must indicate the direction of time/movement by adding an arrow in the middle of each line. Some users suggest using numbering on the events, I believe using arrows gives a better…

    1 vote

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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Daylight Savings Time to SPOT Mapping

    There is no automatic calendar-based adjustment for Daylight Savings Time in the web settings, nor is there an equivalent manually settable option. As noted in the "Time Zone Issues" posting below, this is confusing to message recipients and, in case of an emergency, could cause a really serious problem.,

    5 votes

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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  3. Why is the new mapping system almost universally reviled in the reviews over the old system?

    Why is this new mapping system getting such hugely poor reviews when compared to the old system??

    6 votes

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    Merged  ·  1 comment  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  4. Fire 'effective managers'. Make "export data" easily accessible.

    Make 'export csv' option instead of Excel format. If you want to preserve Exel format, then make columns for Lat and Long separate, not lumped with comma separation within one cell. These data are not digestable for other software.
    Add export as shape file and preserve time format.
    Data in 'Activity report' are in reverse chronological order, whereas in the 'exported' to Excel form the chronology is normal. Make it consistent.
    In kml export instead of <name> as the 'Asset name' use time stamp. In this case, in critical situation, the chronology would be visible without individual clicks.
    Send 'effective…

    1 vote

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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  5. Integrate with SarTopo mapping

    When tracking or otherwise I would like my Spot Gen3 to send my tracking location updates to my SarTopo map as a Locator.

    1 vote

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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fade grouped historic positions by time

    'Fade historic positions' and 'Group positions' are two wonderful options, by themselves, but attempting to use the two together doesn't work until you zoom in enough to split up a group. If locations are grouped, the group icon should be faded according to the most recent time in that group, so if the whole group is years old, it is a faded group icon, but if something in the group was within the last hour, it's a solid group icon.

    1 vote

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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  7. Data Storage Duration Improvement

    Being able to access my tracks beyond the last 30 days is a huge improvement!

    7 votes

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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add to list of position format options to include Irish Grid

    It's a relatively simply formula to convert Lat/Long coordinates into Irish grid positions. But currently I have to copy and paste SPOT reported Lat/Long position int a separate conversion app to get an Ordnance Survey map location.

    1 vote

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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  9. Go back to the old mapping style

    I too have been a spot user for over 12 years. The majority of check-ins are for peace of mind for the family but also knowing I have help if I get in trouble. The new mapping system is far too complicated for the average person to check on someone. The old map was simple, login and you can see where the person is without having to go into 2-3 different selections. It would be nice to have the option to go back to the old version.

    5 votes

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    Merged  ·  1 comment  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bring back MY LOCATIONS so we can delete what waypoints we want.

    Bring back My Locations and the ability to delete what waypoints we want. The new web page is horribly cumbersome and hard to use

    5 votes

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    Merged  ·  1 comment  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  11. Merge Spot contacts + waypoints with new Spot Maps

    Merge/Sync Spot contacs + waypoints in the devices settings with new Spot Maps contacts and places. Acutally i have to maintain the same contacts and waypoints twice.
    The waypoint creation in the device settings screen is horrorable bad!!

    2 votes

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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote

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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  13. Simulated output for API-

    We use SPOT for tracking assets, and are developing software to work with the API. It would be helpful to have a simulated API to work with for software development (our spots often do not move, so it is hard to have a stream for software testing).

    1 vote

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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  14. Difference between basic and advanced mapping alerts

    Please update your documentation to indicate what alerts are available on the different assets (device) and what is the difference between a basic and advanced alert.

    1 vote

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    1 comment  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  15. Put slide bars in the tracking-position and events screen

    It would be easier to operate and use the position and events list if it had a side slide bar.

    2 votes

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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  16. Go back to old format. Do not need new features.

    Go back to old format do not need new features

    1 vote

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    Merged  ·  0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  17. Update your satellite imagery. The image of Mystic River Connecticut is sometime well before 4/22/2018 (which is the Google Maps Date for t

    Update your satellite imagery. The image of Mystic River Connecticut is sometime well before 4/22/2018 (which is the Google Maps Date for this imagery) - my guess is 2016 or earlier.

    1 vote

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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  18. Shared link history filter doesn't work

    If I create a shared link that should display History Mode for either "24 hour" or "1 day", the resulting linked map does NOT limit the display to the last 24 hours. It shows for all time. Whoever I send the link to would have to to manually go into the map's History Mode setting and reset it to 24 hours to make it work. That seems like a big bug to me.

    1 vote

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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
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